Good UX is not enough without a proper communication plan

To make a design thrive, you should support it with strategies to make it even more robust and accepted. There should be a coexistence between a practical design that should be free of explanation (invisibility) and effective communication (notoriety) Like many designers, I’ve been practicing this mantra all my career: “Good design is invisible,” but… Continue reading Good UX is not enough without a proper communication plan

The purpose of a system is how we shape it

We are not masters of our information, but we can be if we build information systems shaped like human consciousness. Why are our information systems places where ideas go to die? Why are they clogged with shallow, soulless filler? Why can so few of us, and fewer organizations, gain any level of mastery over our… Continue reading The purpose of a system is how we shape it

Starting design work in a spreadsheet

In the early phases of a project a spreadsheet can be a more useful design tool than Figma. If you’re redesigning an existing website there are huge benefits in getting to know the content you’ll be working with. The earlier in the project the better. A little upfront investigation will help you make informed design decisions.… Continue reading Starting design work in a spreadsheet

3 Secure Practices For Business File Sharing

Technology has helped shape today’s business environment. It has made it easier for businesses to interact and engage with customers and other organizations. For one, it allows an organization to share and receive important documents seamlessly. File sharing significantly contributes to a business’s operation. It allows you to share files and access information and documents… Continue reading 3 Secure Practices For Business File Sharing

Getting Started with HTML Tables — SitePoint

HTML tables are intended for displaying tabular data on a web page. They’re great for displaying information in an organized way, and can be styled with CSS to match the look and feel of our website. In this tutorial, we’ll cover the basics of creating HTML tables and adding styles to make them responsive and… Continue reading Getting Started with HTML Tables — SitePoint

Patterns are good

Why should you care about them? Apple Magic Mouse Versus Logitech MX Master. Source: Tidbits A design pattern is a document that describes a common solution to a recurring design problem. According to Tibor Kunert (2009), using design patterns allows designers to quickly find solutions to problems using proven designs, rather than starting from scratch each time.… Continue reading Patterns are good

Turning users into AI, UX personality test, modeling components in Figma

Weekly curated resources for designers — thinkers and makers. Modern products often have a large amount of user research data from different sources: user research interviews, intercom conversations, customer e-mails, surveys, customer reviews on various platforms, and whatnot. Making sense of all that data is a challenging task. A traditional way to do that is to maintain a… Continue reading Turning users into AI, UX personality test, modeling components in Figma

Tips for design influencers, unethical bridges, right-to-left UI

Weekly curated resources for designers — thinkers and makers. Moses, the so-called “master builder” of mid-20th century New York, was very concerned that white-only spaces in America (like beaches) might eventually be opened to all people. When designing the Grand Central Parkway in the late 1920s — a road intended, in part, to give New Yorkers “an easy way to… Continue reading Tips for design influencers, unethical bridges, right-to-left UI

Will nationalism end the golden age of global AI collaboration?

As nationalism divides nations and limits international collaboration, is the future of AI in danger? Artificial intelligence has made tremendous progress in recent years, and much of this progress can be attributed to the open-source software movement. By fostering collaboration and sharing knowledge and resources among developers worldwide, the open-source movement has helped bring together AI… Continue reading Will nationalism end the golden age of global AI collaboration?

Just Enough Research

Just enough research This is a story about developing the sense of knowing when it is enough to research and your gut feeling, as no data will tell you when to stop. Earlier in September, I had the pleasure to be a guest lecturer at Infinum’s first Design Talks event in Skopje. We talked about processes and… Continue reading Just Enough Research

A radical opinion on ChatGPT

Churn out every idea and then burn it down. We need to talk about ChatGPT. Actually, not just ChatGPT but all AI-powered content development tools. Whether it’s text-to-image AIs, or those capable of generating conversational text, computer code, poetry, and more in response to prompts. Artificial Intelligence has been chipping at creatives for a while, and this… Continue reading A radical opinion on ChatGPT

Sketchy Pencil Effect with Three.js Post-Processing

From our sponsor: Get suggestions for improving your content, targeting, and marketing automations to help you increase revenue. In this tutorial, you’ll learn how to create a sketchy, pencil effect using Three.js post-processing. We’ll go through the steps for creating a custom post-processing render pass, implementing edge detection in WebGL, re-rendering the normal buffer… Continue reading Sketchy Pencil Effect with Three.js Post-Processing

How does your team measure UX quality?

This year on my team, we had a moment where we realized that our UX quality was slipping. It started with a few surprising feedback tickets, then we noticed some patterns in our dovetail user research sessions, then got some rather harsh NPS scores, until finally we realized we needed to quantify our UX quality… Continue reading How does your team measure UX quality?

What a robbery taught me about validating assumptions in UX

A reminder to test assumptions when building or designing. At 2am, on Thursday, 10th November 2022, armed men broke down the door to my apartment and then the door to my bathroom where I was hiding. They carted away with my laptop, iPhone, and half my sanity. I wouldn’t say I saw the robbery coming, but… Continue reading What a robbery taught me about validating assumptions in UX

How playing improvised music can train the ability to synthesize in design

Improv form #1. Drawing by Alexander Pryshyvalka (Instagram) My experience with Minsk Improvisers Orchestra I was always certain that only those who are trained in understanding musical notation and playing music instrument, are allowed to create music — only these special kinds of people are eligible to be called musicians. I’m not one of this special kind… Continue reading How playing improvised music can train the ability to synthesize in design

Data Storytelling Guide: Use a storyboard to present data like a Pixar filmmaker

Stop overwhelming people with numbers. Start with the takeaway. Photo by Klaas on Unsplash This article aims to help designers, product managers, and data scientists pitch data-driven ideas and present UX research. Write stories that don’t overwhelm people with numbers. Prevent data paralysis. Let’s assume that dozens of data points have been pulled as part… Continue reading Data Storytelling Guide: Use a storyboard to present data like a Pixar filmmaker

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Measuring Empathy for Accessibility

After my previous blog on the Two Pillars of Accessibility, I was asked on LinkedIn from a peer in the accessibility field how a program could measure and report the empathy pillar of an accessibility program i.e. how much does your company care about accessibility. Measuring the impact of accessibility is relatively easy — you can track… Continue reading Measuring Empathy for Accessibility

Webdesigner Depot

Live chat is one of the most powerful tools for customer experience in the current marketplace.  In a world where customers are constantly connected to the online world, online chat is a reliable way of getting quick solutions to common problems.  Today’s consumers prefer talking to an agent over chat to calling a contact center,… Continue reading Webdesigner Depot

How to kick off strategic research if you are NOT Spotify?

First steps of strategic product research at Glovo by UXR & Data ✏️ Illustrations credits to Ivan Mesaroš / Available on Blush From Spotify, all the way to Microsoft, Booking.com and many more, the leveraging of multidisciplinary teams to conduct product research seems THE WAY to achieve more actionable, comprehensive insights providing a higher likelihood of making… Continue reading How to kick off strategic research if you are NOT Spotify?

Design systems; the great connector

Like a backwards prism, design systems focus the energy of many teams into a single beam. They spread efficiency and consistency, but they also shape culture and hone brand expression. They’re about bringing it all together, across disciplines, to form alignment and a cohesive outcome. What’s the big deal about design systems, anyways? You might have heard… Continue reading Design systems; the great connector

Gestalt psicology for dataviz

Understanding why specific data visualization techniques work better than others may not be so simple. Visual Pattern — Credits: Omar Flores on Unsplash We easily perceive a design that catches our attention, or elements that are out of place, but then we hardly know how to identify and evaluate them accurately, almost as if their effect acts at the… Continue reading Gestalt psicology for dataviz

What does your design cause?

What does your design cause which is undesirable or unintended or at odds with the design intent? How does one ask and answer these questions? In these next few posts I’m going to propose some ways of answering these questions that build up in complexity and propose some ways of thinking about causality and modeling… Continue reading What does your design cause?

How to Implement Infinite Scrolling With JavaScript

What is Infinite Scrolling? Infinite scrolling is a feature used to dynamically load more content on a page once a user scrolls to the end of the page. The concept of infinite scrolling is used to load data from a server in a way that feels “seamless” to a user but doesn’t overload the server… Continue reading How to Implement Infinite Scrolling With JavaScript