Key Takeaways đź“Š Customer analytics software helps businesses collect and analyze user data to improve digital products and understand customer behavior. 🛠️ Different tools offer features such as session recording, heatmaps, and customer segmentation to track interactions and find areas for improvement. đź’° Budget-friendly choices are available, with many tools providing free plans or trials,… Continue reading Top 25 Customer Analytics Software & Tools in 2025
Tag: improve
Preparation Tactics for a Tough UX Job Market
Summary: Use these tactics to prepare yourself for a downturn in the UX job market. It’s relatively easy to bask in the glow of a sunny UX job market and its plentiful opportunities. However, coping with a challenging job market is the true test of endurance for the UX professional. This article is the first… Continue reading Preparation Tactics for a Tough UX Job Market
Redesigning Alerts for Life or Death
[unable to retrieve full-text content] A real-time alert on a phone screen — illustrating the critical need for better emergency messaging. How Smart UX Design Can Make Alerts Matter It was 10 AM when my phone blasted what turned out to be a critical Wireless Emergency Alert. Like many of us would, I instinctively swiped it away and… Continue reading Redesigning Alerts for Life or Death
The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way
Summary:Â Ethos, logos, and pathos can help you get buy-in from stakeholders. Communicating with stakeholders has long been a challenge for UX professionals. Luckily, rhetoric provides strategies for navigating these difficult interactions. The Rhetorical Triangle Rhetoric is the art of using language to persuade an audience. The rhetorical triangle (more commonly known as ethos, logos,… Continue reading The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way
Test smart: which automation strategy to choose for peace of mind?
[unable to retrieve full-text content] Among diverse approaches, the teams can find a unique way on their test automation journey and select the strategy that matches their needs. So let’s dive deeper into pyramids, diamonds, hourglasses and other interesting objects. In the massive hype around automation in the QA field, it is easy to get… Continue reading Test smart: which automation strategy to choose for peace of mind?
How To Create A Budget-Friendly Sensory Room For Kids
Creating a sensory room for children, especially those who are neurodivergent, can greatly enhance their learning, relaxation, and overall sensory experience. A sensory room is a space carefully designed to stimulate the senses and support sensory processing. Whether your child experiences sensory seeking or avoiding tendencies, a sensory room can help them regulate their environment… Continue reading How To Create A Budget-Friendly Sensory Room For Kids
The Importance of Shopify Web Maintenance for Your Online Store
A Shopify store is the epicenter of your business, especially in the dynamic eCommerce world. It is where customers browse, make purchases, and interact with your brand. Like any technology, a Shopify store requires routine care to function at its best. Here’s when Shopify Web Maintenance comes into the play. Without continuous maintenance, even the… Continue reading The Importance of Shopify Web Maintenance for Your Online Store
Documenting design process with Notion
[unable to retrieve full-text content] An ultimate approach to Design Documentation Managing projects efficiently is crucial to keep your work process moving smoothly. Working within a design team, or collaborating with multiple stakeholders, staying organised can be a challenge. This is where a Design Documentation Notion Template comes into play. Design documentation – Notion template A… Continue reading Documenting design process with Notion
Serial Position Effect — How does human memory work while recalling?
[unable to retrieve full-text content] Recently we visited an art gallery, with all its amazing artworks lining the walls. Photo by Eric Park on Unsplash As we walk through the exhibition, we notice the careful arrangement of the artworks and how they evoke different emotions and leave a lasting impression Our eyes are naturally drawn to the… Continue reading Serial Position Effect — How does human memory work while recalling?
A/B Testing 101
Summary:Â A/B tests incrementally improve the user experience of a product while effectively reaching business goals. A/B testing (sometimes also referred to as split testing) is a popular UX research method, with widespread adoption across businesses and industries. To ensure reliable, meaningful, and beneficial results for your organization, follow best practices and avoid common mistakes… Continue reading A/B Testing 101
Lyssna (UsabilityHub) Reviews: Pros, Cons & More
Considering Lyssna for your team’s research but want to weigh the pros and cons? Curious about others’ opinions on this tool? You’re in the right place! This article will explore Lyssna, highlighting its features, identifying any drawbacks, and comparing it to a top alternative. âť• Important note: This review site presents information relevant… Continue reading Lyssna (UsabilityHub) Reviews: Pros, Cons & More
The 4 Stages of AI Image Generation: An Experience Map
Summary:Â AI image generation users often follow a similar creative process: ideate, generate, refine, and export. Understanding how expert users use AI tools in the process of image generation can help designers and other beginner users get better at using these tools for their projects; it can also inform the future design of such tools.… Continue reading The 4 Stages of AI Image Generation: An Experience Map
Zuko Form Builder: Build Forms with High Conversion Rates
80% of users have abandoned an online form after beginning to fill it out (source). Chances are you’re losing more users on your form than you know. The only way to turn this around is to build a form that delivers a smooth and easy user experience. That’s where Zuko Form Builder can help. Data-Driven… Continue reading Zuko Form Builder: Build Forms with High Conversion Rates
How do I propose to improve the usability of Gymnasium.com
[unable to retrieve full-text content] Photo by Hal Gatewood on Unsplash I pretty much discovered UX Design through their UX fundamentals course while working as a Test Automation Engineer. Although the course material was excellent, covering the fundamentals of UX beautifully, the platform itself had some clear usability issues. Gymnasium features a clean and simple design… Continue reading How do I propose to improve the usability of Gymnasium.com
32 Creative Stationery Mockups That Will Make Your Brand Stand Out
The Power of Presentation: How creative stationery mockups elevate your corporate branding! For graphic designers working on corporate branding, a logo and color palette are just the beginning. A truly cohesive brand identity extends to all touchpoints, including the seemingly small detail of business stationery. But how do you effectively showcase your vision for letterheads,… Continue reading 32 Creative Stationery Mockups That Will Make Your Brand Stand Out
13 Top Great Question Alternatives & Competitors in 2024
Finding the best user testing platform is more challenging than it sounds. There are many existing giants and rising stars in the market. One of them is Great Question. But, if you’ve clicked this article, it means Great Question may not be the best tool for your needs. That’s why we’ve listed… Continue reading 13 Top Great Question Alternatives & Competitors in 2024
The extended designer, and the design machine
The Extended Designer spends less time making products, and more time making progress. The Extended Designer spends less time making products, and more time making progress. 2023 has been Generative AI’s breakout year, but that has been greeted by some fairly mixed responses, particularly from Designers. As the terrain we all live on reconfigures around… Continue reading The extended designer, and the design machine
What should be the contrast level of inactive buttons?
Using the APCA Readability Criterion to improve the accessibility of disabled controls Disabled buttons. They need to look non-interactable. But they also can’t be completely unreadable. How do I find the sweet spot? I spent a few hours in a deep dive going through a bunch of blogs and accessibility guidelines documentation in search for best approaches… Continue reading What should be the contrast level of inactive buttons?
How to AI
Three approaches to deploying generative AI for brands and corporations. 11 out 12 are generated by AI. One is real. Which one? | Source: Imagenavi & Jimmy Fermin History rhymes This isn’t a trick question: 11 out of 12 in the image above are generated by AI. Which one is the real person? I posed this quiz… Continue reading How to AI
Design for meaningful outcomes
Aim for quality outcomes, not just outputs — that’s how we can drive customer and business value! Designing for outcomes enables us to focus on customer needs and meaningful business results. “Start with the customer experience and work backwards to the technology,” Steve Jobs once said. To write a compelling story, start with the ending as a meaningful destination.… Continue reading Design for meaningful outcomes
Introducing the Next Generation of Mobile Accessibility Testing
If you can run an app in iOS or Android, now you can test it for accessibility with us. Deque’s axe DevTools Mobile redefines mobile testing for digital accessibility for cross-platform apps, such as those built with React Native. It’s the easiest mobile testing solution to install and run. It also provides clear direction to… Continue reading Introducing the Next Generation of Mobile Accessibility Testing
Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services
The Federal government of the United States was founded on a set of key principles. While there have been amendments and additions to these principles throughout history, it can still be said that three foundational principles are unwavering: life, liberty and the pursuit of happiness. Monumental, persistent efforts are needed to ensure that these core… Continue reading Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services
An Introductory Guide to Understanding Cognitive Disabilities
“For most people, technology makes things easier. But for people with disabilities, technology makes things possible” – Mary Pat Radabaugh By Glenda Sims and Jennie Delisi Think about the last time you hit “Snooze” on your phone’s alarm. Do you even remember pressing the button? Chances are you successfully went back to sleep for another… Continue reading An Introductory Guide to Understanding Cognitive Disabilities
Finding value at the bookends
Improving the design of solutions by conducting foundational pre-design research and post-launch analyses. The UX research field is experiencing a significant transformation as it becomes increasingly prevalent and expands beyond dedicated user researchers. Both user researchers and “people who do research” are engaging in more user interviews, surveys, and other forms of data collection, recognizing… Continue reading Finding value at the bookends