Tag: behind

UX and CX Merge: The Shift from Products to Journeys

Summary:  Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys

The Four P’s of Service Design: People, Partners, Products, and Processes

[unable to retrieve full-text content] Photo by Frames For Your Heart on Unsplash We live in a world where everything seems complex yet simple. The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment. At first look, you might feel overwhelmed by seeing clutter of all types… Continue reading The Four P’s of Service Design: People, Partners, Products, and Processes

Website Redesign To Increase User Engagement

[unable to retrieve full-text content] While searching for a villa for a vacation with my friends, I stumbled upon the stunning Pekoe Villa, which boasts an incredible view. However, when I visited their website for more information, I realized it didn’t do the villa justice, so I decided to redesign it. Since this is a simple… Continue reading Website Redesign To Increase User Engagement

How To Create A Budget-Friendly Sensory Room For Kids

Creating a sensory room for children, especially those who are neurodivergent, can greatly enhance their learning, relaxation, and overall sensory experience. A sensory room is a space carefully designed to stimulate the senses and support sensory processing. Whether your child experiences sensory seeking or avoiding tendencies, a sensory room can help them regulate their environment… Continue reading How To Create A Budget-Friendly Sensory Room For Kids

Icon Usability: When and How to Evaluate Digital Icons

Summary:  Effective icons depend on recognizability and interpretation. Evaluate them with methods appropriate for your specific research questions Icon Usability Effective icons can increase usability by helping users understand and interpret available functionality. However, when poorly implemented, they harm usability and introduce confusion. In Digital Icons That Work, I emphasize the importance of two variables… Continue reading Icon Usability: When and How to Evaluate Digital Icons

35+ Clever Negative Space Logos That Will Inspire You

Negative space logos are a unique and compelling design technique that uses the empty spaces within and around a logo to create a secondary image or visual effect. This approach not only adds depth and complexity to the design but also engages the viewer, encouraging them to look closer and discover hidden meanings. These logos… Continue reading 35+ Clever Negative Space Logos That Will Inspire You

The Humanization of ChatGPT and Its Impact on Trust

AI is the future, but we still know very little about it. We believe that understanding how people think about AI and how they use AI tools are key parts in being able to create proper AI-powered products and tools.  This thought motivated us to do research on the topic. The research process itself was… Continue reading The Humanization of ChatGPT and Its Impact on Trust

The GenAI Compass: a UX framework to design generative AI experiences

[unable to retrieve full-text content] Patterns for implementing human-centric design thinking and UX to GenAI Generative AI is reshaping the landscape of design, ushering us into an era where deeply individualized user experiences become the norm. Personalization reaches beyond the tailored, transcending into the realm of the deeply individualized, fostering one-on-one connections at scale — true hyper-personalization. I’m… Continue reading The GenAI Compass: a UX framework to design generative AI experiences

The power of beauty in communicating complex ideas

Can we defend pursuing beauty when communicating science or innovation? When creating visuals to explain complex ideas, cutting edge innovations or new scientific research we often focus on the images’ ability to carry information. But data visualization, infographics or even schematics have a hidden power we rarely discuss: beauty. Obviously not all images are beautiful. As… Continue reading The power of beauty in communicating complex ideas

How to AI

Three approaches to deploying generative AI for brands and corporations. 11 out 12 are generated by AI. One is real. Which one? | Source: Imagenavi & Jimmy Fermin History rhymes This isn’t a trick question: 11 out of 12 in the image above are generated by AI. Which one is the real person? I posed this quiz… Continue reading How to AI

The Dangers of Deceptive Design Patterns (And How to Avoid Them)

UX By Louise North Today As web designers, our role in crafting user-friendly digital landscapes is critical. We are tasked with creating user experiences that make visitors feel comfortable and respected. This, in turn, creates benefits for our clients by improving repeat visits and achieves the site’s ultimate aims, whether that is sales revenue or… Continue reading The Dangers of Deceptive Design Patterns (And How to Avoid Them)

From toy to titan: the activations behind the Barbie effect

The marketing budget for Barbie was $150m, more than the $145m for the movie itself—and it shows. Barbie takes over the streets of Dubai. Credit Eye Studio. Operation Barbie Summer (the internal codename from Warner Bros) is in full swing. Since its release on July 21st, just two weeks ago, the Barbie movie has shattered 11 box… Continue reading From toy to titan: the activations behind the Barbie effect

Our dangerous tendency to hold on to losing bets

Tools to mitigate commitment bias and overconfidence Midjourney Last week, we wrote about how ‘conviction’ is a very human attribute responsible for our powerful, yet irrational ability to almost will positive outcomes into existence; presumably against all odds. Today we’ll cover the dark side of conviction and overconfidence — and unfortunately, the more common tendency to overcommit and… Continue reading Our dangerous tendency to hold on to losing bets

Words: the new data commodity

The AI and LLM industry is changing and developing rapidly. How will the industry move forward, become regulated and adjust to this new reality of words as a commodity? We’re starting a new chapter of data commodification through access to and the commodification of words. In a yet unregulated space, product teams need to self-regulate… Continue reading Words: the new data commodity

Finding value at the bookends

Improving the design of solutions by conducting foundational pre-design research and post-launch analyses. The UX research field is experiencing a significant transformation as it becomes increasingly prevalent and expands beyond dedicated user researchers. Both user researchers and “people who do research” are engaging in more user interviews, surveys, and other forms of data collection, recognizing… Continue reading Finding value at the bookends

Innovative Home Decor: How Custom Neon Signs Elevate Interior Design Strategies

‍“There’s No Place Like Home” LED sign by VoodooNeon.com Introduction to innovative home decor In recent years, the world of interior design has seen a significant shift towards innovative and unconventional home decor ideas. As homeowners, we are always on the lookout for unique ways to express our individuality and creativity in our living spaces.… Continue reading Innovative Home Decor: How Custom Neon Signs Elevate Interior Design Strategies

3 Essential Design Trends, June 2023

That’s a big part of the reason so many designers are stripping down menus to more minimal styles. (Plus, it can create a cleaner, more sleek overall design.) Here’s what’s trending in design this month – and it is all about navigation. 1. Pop-Out Navigation There’s an obvious connection to mobile-friendliness here – website designs that use… Continue reading 3 Essential Design Trends, June 2023

Software accessibility for users with Dyslexia

It is estimated that 15% of the population has Dyslexia. In absolute numbers this means that 30 million adults in the USA alone are dyslexic and a lot of them don’t even know — because it is often not diagnosed. Dyslexia is a cognitive disability where the brain has difficulties to manipulate the sounds and letters of… Continue reading Software accessibility for users with Dyslexia

Turning users into AI, UX personality test, modeling components in Figma

Weekly curated resources for designers — thinkers and makers. Modern products often have a large amount of user research data from different sources: user research interviews, intercom conversations, customer e-mails, surveys, customer reviews on various platforms, and whatnot. Making sense of all that data is a challenging task. A traditional way to do that is to maintain a… Continue reading Turning users into AI, UX personality test, modeling components in Figma

Building inclusive products for trans people

Answering trans people’s needs online can create a safer digital environment and lead to a more diverse workforce in Tech. Breaking news: design can help do it. This article is issued from “The great absentee: the trans community in our digital products” conference, held in French by Christopher De Paola and me at “Paris Web 2022”… Continue reading Building inclusive products for trans people

Personas should be living and breathing

Too often, designers create a persona at the start of a project, then put it up on a wall like a graduation picture and simply leave it there to be looked at and referenced occasionally…pulling out interesting stories when the situation demands. But your persona should be alive. It should live, grow, evolve and adapt.… Continue reading Personas should be living and breathing

Digital humans are here. They sound and look just like us.

Now digital humans are here. They sound and look just like us. Digital humans, AI-powered digital counterparts, are going to change how we interact with the world around us. https://medium.com/media/5d057cb8920f355e7fa126d3cedcac2c/href In 2016 Miquela Sousa, or @lilmiquela, quickly grew to be one of Instagram's top influencers. At a first glance, there is little wrong with the 19-year-old Brazilian-American… Continue reading Digital humans are here. They sound and look just like us.

How to kick off strategic research if you are NOT Spotify?

First steps of strategic product research at Glovo by UXR & Data ✏️ Illustrations credits to Ivan Mesaroš / Available on Blush From Spotify, all the way to Microsoft, Booking.com and many more, the leveraging of multidisciplinary teams to conduct product research seems THE WAY to achieve more actionable, comprehensive insights providing a higher likelihood of making… Continue reading How to kick off strategic research if you are NOT Spotify?