Key takeaways đ§ In-app feedback is like your appâs GPS. Without it, youâre navigating UX blindly. Real user input helps improve flows, catch bugs, and boost retention. đą Over 85% of mobile users prefer apps to mobile sites. Failing to meet UX expectations means users will uninstall and move on quickly. đŻ Collecting feedback before… Continue reading How to Collect App Feedback? [Best App Feedback Tools in 2025]
Tag: UX
How to Know If Your SEO Expert Actually Knows SaaS?
In the digital marketing landscape, search engine optimization (SEO) is vital, especially for software as a service (SaaS) companies. These businesses rely heavily on online visibility to attract potential customers. However, not every SEO expert understands the specific needs of SaaS. This post explores determining if an SEO professional truly grasps the nuances of SaaS.… Continue reading How to Know If Your SEO Expert Actually Knows SaaS?
12 Best Maze Alternatives & Competitors in 2025
Key Takeaways âď¸ Mazeâs Starter Plan is restrictive, allowing only one study per month, while the Organization Plan starting at $15,000/year feels like a leap. đ ď¸ Key features like card sorting, tree testing, and prototype testing are limited to Mazeâs higher-tier plans. In contrast, UXtweak and Optimal Workshop include these tools in more affordable options.… Continue reading 12 Best Maze Alternatives & Competitors in 2025
The 4 UX Resources Every Organization Needs
If you want to scale UX impact, you need to empower others. Start by giving them these four essential support tools. So far in this series, weâve been shifting your role from implementer to advisor. Youâve worked hard to win trust, define a strategy, and begin shaping the way your organization approaches user experience. But,… Continue reading The 4 UX Resources Every Organization Needs
The social significance of Spotify Wrapped
[unable to retrieve full-text content] How the tech industry ended postmodernism and increased individualism Wham!, Coca-Cola commercials, and obligatory family dinners; Western Christmas weeks are very predictable. We even have a new December tradition: the annual Spotify Wrapped. At first glance, the concept seems like a brilliant marketing strategy, but thereâs a deeper meaning behind it.… Continue reading The social significance of Spotify Wrapped
How to Become a UX Consultant? [Responsibilities, Salary & Jobs]
Key takeaways đ UX consultants align user experience with business goals to drive measurable impact. 𧪠Conducting in-depth research and audits helps uncover usability issues. đź Earning $140K+ annually or charging high hourly rates is common in this role. đ§ Shifting focus from design execution to strategic problem-solving defines the consultant mindset. đ UXtweak helps… Continue reading How to Become a UX Consultant? [Responsibilities, Salary & Jobs]
Becoming a UX Multiplier: Services That Expand Your Impact
Learn how to offer strategic UX services that scale your influence without stretching yourself too thin. In the last email, I talked about shifting your role from implementer to advisor. I know that can feel uncomfortable, maybe even a bit risky. Letting go of direct control means trusting others to do UX work, and letâs… Continue reading Becoming a UX Multiplier: Services That Expand Your Impact
The Template Trap: How Template Culture Is Dumbing Down UX
Summary:Â Overreliance on frameworks as universal solutions rather than adaptable starting points undermines critical thinking and threatens our field’s intellectual rigor. The Template Trap In our field of experience design, we’re witnessing a concerning trend: an overreliance on templates, frameworks, and “ultimate” checklists. Every day, a new “ultimate UX toolkit” or “complete design-system template” circulates… Continue reading The Template Trap: How Template Culture Is Dumbing Down UX
The relation between software quality and UX
[unable to retrieve full-text content] Does your companyâs digital product have quality? The relationship between software quality and User Experience (UX), encompassing Human-Computer Interaction (HCI), is intrinsically related and fundamental to the success of any interactive product or software. While they might appear to be distinct disciplines, they are complementary and mutually dependent in creating effective,… Continue reading The relation between software quality and UX
Top 8 Methods for UX Research Analysis w/ Tools & Tips
Key takeaways đĄ User research analysis is the process of interpreting data and insights collected during the user research stage. đŚ In user research analysis, the data that we analyze generally falls under two categories: qualitative and quantitative data. đ UX research analysis and UX research synthesis are two distinct processes that serve distinct roles… Continue reading Top 8 Methods for UX Research Analysis w/ Tools & Tips
Are You Ready to Become a UX leader?
Discover your true role as a UX leaderâregardless of your job title or organization. Understanding Where You Fit If youâre reading this, chances are youâre passionate about user experience. But maybe UX isnât actually in your job title. Perhaps youâre a marketer, project manager, developer, copywriter, or business analyst who deeply cares about making your… Continue reading Are You Ready to Become a UX leader?
Convenience vs. Probability Sampling in UX Research
Summary:Â Convenience sampling is quick and cost-effective for UX research, but probability sampling is better when you need representative and generalizable data. When conducting UX research, choosing the right sampling method can ensure that your findings are both useful and reliable. Most UX practitioners use a sampling method called convenience sampling: recruiting participants based on… Continue reading Convenience vs. Probability Sampling in UX Research
UX Layoff Crisis: A Guide for Resilience and Recovery
Summary:Â Lost your UX job in a layoff? Use this step-by-step guide to preserve your professionalism and optimism during this stressful experience. Your companyâs rumor mill has been churning for weeks about layoffs, but youâve tried not to give it much thought. You have a good relationship with your manager. Youâve delivered quality UX work… Continue reading UX Layoff Crisis: A Guide for Resilience and Recovery
The Death of Coding Jobs: How AI, No-Code, and Corporate Greed Are Killing the Industry
For the last two decades, the promise of a lucrative career in coding has been drilled into our heads. âLearn to code,â they said. âItâs the skill of the future,â they insisted. Well, the future is hereâand coding jobs are disappearing faster than an intern after a critical server crash. AI is writing code better… Continue reading The Death of Coding Jobs: How AI, No-Code, and Corporate Greed Are Killing the Industry
UX Is Bigger Than You Think: Beyond Websites and Apps
Your usersâ experience starts long before they visit your site or appâand continues long after. Are you considering the full picture? As UX advocates and practitioners, we tend to focus on the immediate project at handâthe website, the app, the product interface. But thatâs only a fraction of the actual user experience. Every digital interaction… Continue reading UX Is Bigger Than You Think: Beyond Websites and Apps
Kate Moran about UX Leadership and AI in UX Research
“I think UX professionals are better qualified for leadership roles than they (often) realize. That empathy and passion we have for users is just as important when applied to the business and the people youâre responsible for.” – Kate Meet Kate Moran â a globally recognized UX expert, UX researcher, and a Vice President at… Continue reading Kate Moran about UX Leadership and AI in UX Research
Top 25 Customer Analytics Software & Tools in 2025
Key Takeaways đ Customer analytics software helps businesses collect and analyze user data to improve digital products and understand customer behavior. đ ď¸ Different tools offer features such as session recording, heatmaps, and customer segmentation to track interactions and find areas for improvement. đ° Budget-friendly choices are available, with many tools providing free plans or trials,… Continue reading Top 25 Customer Analytics Software & Tools in 2025
Redesigning Alerts for Life or Death
[unable to retrieve full-text content] A real-time alert on a phone screenâââillustrating the critical need for better emergency messaging. How Smart UX Design Can Make Alerts Matter It was 10 AM when my phone blasted what turned out to be a critical Wireless Emergency Alert. Like many of us would, I instinctively swiped it away and… Continue reading Redesigning Alerts for Life or Death
Big BasketâââUX Audit
[unable to retrieve full-text content] Big BasketâââUX audit and suggestion on improvement DesclaimerâââI worked on this project on my own, and while doing so, I was not associated with BigBasket in any way. The solution provided here lacks the business, tech, product, and design context in which the existing solution was designed. Backstory After my… Continue reading Big BasketâââUX Audit
UX and CX Merge: The Shift from Products to Journeys
Summary:Â Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys
MeasuringU reviews, price & alternatives
â Important note: This review site presents information relevant for researchers, not for participants in the user panel. TABLE OF CONTENTS What is MeasuringU? MUiQ is a UX research tool for desktop and mobile, offering usability studies, IA testing, surveys, and live sessions. With task recordings, click maps, and analytics, it helps you gain user… Continue reading MeasuringU reviews, price & alternatives
7 Tips for Successful Discoveries
Summary:Â Discovery is challenging; it can be hard to know what to research, how to do discovery as a team, and how to get buy-in. Follow these 7 tips for smoother discovery efforts. Discovery is one of the most challenging parts of the design process because itâs filled with unknowns. The problem you want to… Continue reading 7 Tips for Successful Discoveries
Your AI UX Intern: Meet Ari
Summary:Â Work with AI tools in UX the way youâd work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions. Weâve long recommended working with AI tools like you might work with an intern â providing lots of instructions, guidance, oversight, and correction. This analogy helps avoid… Continue reading Your AI UX Intern: Meet Ari
Accessible Images For When They Matter Most
<div class=”logo”> <a href=”/” title=”Back to the homepage”> <picture> <source media=”(min-width: 1350px)” srcset=”…/images/logo-full.svg”> <img src=”…/images/logo/logo.svg” alt=”Smashing Magazine”> </picture> </a> </div> Hearing both the phrase âback to the homepageâ and âSmashing Magazineâ in one feature is OK since each phrase is unique and connected to a different purpose. For more complex alternative text phrases, conduct the… Continue reading Accessible Images For When They Matter Most