Summary: Convenience sampling is quick and cost-effective for UX research, but probability sampling is better when you need representative and generalizable data. When conducting UX research, choosing the right sampling method can ensure that your findings are both useful and reliable. Most UX practitioners use a sampling method called convenience sampling: recruiting participants based on… Continue reading Convenience vs. Probability Sampling in UX Research
Tag: UX
UX Layoff Crisis: A Guide for Resilience and Recovery
Summary: Lost your UX job in a layoff? Use this step-by-step guide to preserve your professionalism and optimism during this stressful experience. Your company’s rumor mill has been churning for weeks about layoffs, but you’ve tried not to give it much thought. You have a good relationship with your manager. You’ve delivered quality UX work… Continue reading UX Layoff Crisis: A Guide for Resilience and Recovery
The Death of Coding Jobs: How AI, No-Code, and Corporate Greed Are Killing the Industry
For the last two decades, the promise of a lucrative career in coding has been drilled into our heads. “Learn to code,” they said. “It’s the skill of the future,” they insisted. Well, the future is here—and coding jobs are disappearing faster than an intern after a critical server crash. AI is writing code better… Continue reading The Death of Coding Jobs: How AI, No-Code, and Corporate Greed Are Killing the Industry
UX Is Bigger Than You Think: Beyond Websites and Apps
Your users’ experience starts long before they visit your site or app—and continues long after. Are you considering the full picture? As UX advocates and practitioners, we tend to focus on the immediate project at hand—the website, the app, the product interface. But that’s only a fraction of the actual user experience. Every digital interaction… Continue reading UX Is Bigger Than You Think: Beyond Websites and Apps
Kate Moran about UX Leadership and AI in UX Research
“I think UX professionals are better qualified for leadership roles than they (often) realize. That empathy and passion we have for users is just as important when applied to the business and the people you’re responsible for.” – Kate Meet Kate Moran – a globally recognized UX expert, UX researcher, and a Vice President at… Continue reading Kate Moran about UX Leadership and AI in UX Research
Top 25 Customer Analytics Software & Tools in 2025
Key Takeaways 📊 Customer analytics software helps businesses collect and analyze user data to improve digital products and understand customer behavior. 🛠️ Different tools offer features such as session recording, heatmaps, and customer segmentation to track interactions and find areas for improvement. 💰 Budget-friendly choices are available, with many tools providing free plans or trials,… Continue reading Top 25 Customer Analytics Software & Tools in 2025
Redesigning Alerts for Life or Death
[unable to retrieve full-text content] A real-time alert on a phone screen — illustrating the critical need for better emergency messaging. How Smart UX Design Can Make Alerts Matter It was 10 AM when my phone blasted what turned out to be a critical Wireless Emergency Alert. Like many of us would, I instinctively swiped it away and… Continue reading Redesigning Alerts for Life or Death
Big Basket — UX Audit
[unable to retrieve full-text content] Big Basket — UX audit and suggestion on improvement Desclaimer — I worked on this project on my own, and while doing so, I was not associated with BigBasket in any way. The solution provided here lacks the business, tech, product, and design context in which the existing solution was designed. Backstory After my… Continue reading Big Basket — UX Audit
UX and CX Merge: The Shift from Products to Journeys
Summary: Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys
MeasuringU reviews, price & alternatives
❕ Important note: This review site presents information relevant for researchers, not for participants in the user panel. TABLE OF CONTENTS What is MeasuringU? MUiQ is a UX research tool for desktop and mobile, offering usability studies, IA testing, surveys, and live sessions. With task recordings, click maps, and analytics, it helps you gain user… Continue reading MeasuringU reviews, price & alternatives
7 Tips for Successful Discoveries
Summary: Discovery is challenging; it can be hard to know what to research, how to do discovery as a team, and how to get buy-in. Follow these 7 tips for smoother discovery efforts. Discovery is one of the most challenging parts of the design process because it’s filled with unknowns. The problem you want to… Continue reading 7 Tips for Successful Discoveries
Your AI UX Intern: Meet Ari
Summary: Work with AI tools in UX the way you’d work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions. We’ve long recommended working with AI tools like you might work with an intern — providing lots of instructions, guidance, oversight, and correction. This analogy helps avoid… Continue reading Your AI UX Intern: Meet Ari
Accessible Images For When They Matter Most
<div class=”logo”> <a href=”/” title=”Back to the homepage”> <picture> <source media=”(min-width: 1350px)” srcset=”…/images/logo-full.svg”> <img src=”…/images/logo/logo.svg” alt=”Smashing Magazine”> </picture> </a> </div> Hearing both the phrase “back to the homepage” and “Smashing Magazine” in one feature is OK since each phrase is unique and connected to a different purpose. For more complex alternative text phrases, conduct the… Continue reading Accessible Images For When They Matter Most
How to create UX research highlights video
What are user research highlights? What are they good for? This article answers these basic questions about highlights in UX research and, in addition, provides the exact procedure for creating highlights on the UXtweak platform. TABLE OF CONTENTS What is a User research highlight? A user research highlight (sometimes referred to as a… Continue reading How to create UX research highlights video
The Best Things About Working in UX
Summary: We surveyed 126 practitioners, uncovering 8 things practitioners love about working in UX, from problem-solving to accessible design. About the Survey With the current state of the economy, the advent of AI, and recent layoffs, many UX professionals are feeling anxious. I can understand this sentiment as we’re going through a period of uncertainty.… Continue reading The Best Things About Working in UX
How far do people trust AI? – A Research project from UX Studio
We designed quantitative research to get an overview. In this post, we will introduce our research process, and give a sneak peek at our top 3 findings. You can also check out the detailed results with all the graphs and findings. Why we ran this study UX studio is delving into the research on the… Continue reading How far do people trust AI? – A Research project from UX Studio
Feedback: The Foundation of the Designer Communication Toolset
Reality hits as soon as you cut into a piece of wood. First, you might blame the quality of the wood. After countless trials and errors, you slowly begin to realize that using a Ryoba requires practice, patience, and technique. Based on my experience and after a series of internal mentoring at UX studio, I… Continue reading Feedback: The Foundation of the Designer Communication Toolset
Zuko Form Builder: Build Forms with High Conversion Rates
80% of users have abandoned an online form after beginning to fill it out (source). Chances are you’re losing more users on your form than you know. The only way to turn this around is to build a form that delivers a smooth and easy user experience. That’s where Zuko Form Builder can help. Data-Driven… Continue reading Zuko Form Builder: Build Forms with High Conversion Rates
Designer engagement report
[unable to retrieve full-text content] Top 3 problems for designers: no research, no design strategy, and no career progression Image by Matej Latin (Author) It’s been a horrible year for design. Mass layoffs from 2023 continued and got even worse. AI is threatening to take creatives’ jobs, designers need to go through up to 11 rounds… Continue reading Designer engagement report
What is User-Centered Design (UCD)? w/Process
With users becoming more and more educated, user-centered design is the secret sauce to the success of your digital product or service. If you are looking to learn how to unlock your product’s potential by adopting a user-centered design approach look no further. In this article, we have collated everything you need to… Continue reading What is User-Centered Design (UCD)? w/Process
What to Measure Mathematically in UX?
Posted on: 29 November 2023 Scott Plewes Chief Strategy Officer With the growing popularity of machine learning and AI, it seems the number of mathematical techniques available to understand people’s experience with systems is almost limitless. In practice, there are only a few things you typically really measure or try to model. Some examples of… Continue reading What to Measure Mathematically in UX?
What To Do If Your UX Team Is Under-Resourced
https://cdn.simplecast.com/audio/9a370638-98b2-4070-b6d0-c16b5b5c99b3/episodes/e08757fa-7468-4629-ae4b-a7807b589cb0/audio/4dc43ce3-0564-462d-964e-7c315f151499/default_tc.mp3?nocache Listen to this post and subscribe using Apple Podcasts, Google Play, Spotify or RSS Hello all.Benjamin Franklin was wrong. He claimed that the only certain things in life are death and taxes, but he missed something – that UX teams are under-resourced compared to other departments. Most UX Teams Are Overstretched I have worked… Continue reading What To Do If Your UX Team Is Under-Resourced
Product Testing
Product testing is an essential stage in bringing any new product to market. Before a product is released to consumers, companies will thoroughly test it to identify any flaws or areas for improvement. The goal is to catch issues while the product is still in development. Though testing adds steps in product development,… Continue reading Product Testing
Traditional Usability Testing Might Be Causing You Problems
https://cdn.simplecast.com/audio/9a370638-98b2-4070-b6d0-c16b5b5c99b3/episodes/d4fd7145-ca73-4183-a3f8-83f1ef133a76/audio/1c85c02a-4c16-4877-bdfc-188db2fb942b/default_tc.mp3?nocache Listen to this post and subscribe using Apple Podcasts, Google Play, Spotify or RSS Hi all.When you hear somebody talking about testing with users, what do you think about? You are likely picturing traditional usability testing. In it, a participant navigates a website with a facilitator while being recorded. If you’re not quite as… Continue reading Traditional Usability Testing Might Be Causing You Problems