Summary: Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys
Tag: role
30 Creative Branding Design and Logos For Inspiration
Branding is the soul of any business. It’s not just about logos or colors; it’s about creating a lasting impression in the minds of customers. Creative branding design goes beyond aesthetics, reflecting the core values, mission, and personality of a business. Whether you’re starting a new company or rebranding an existing one, the process of… Continue reading 30 Creative Branding Design and Logos For Inspiration
Continuous Product Design: Step-by-step Guide
Most IT-supplied products and functions are not used in practice. Resources, applications, and software remain idle. Not all companies consider whether their products are effective for the users. Consequently, 91% of unsatisfied customers don’t complain about their bad experience. They simply leave without giving feedback. A vivid proof is the mobile development market, which has… Continue reading Continuous Product Design: Step-by-step Guide
Kerem Beyit: Unveiling a Master of Fantasy Illustration
Kerem Beyit is a freelance illustrator who has carved a niche for himself in the world of fantasy art. With a keen eye for detail and a talent for bringing fantastical creatures and landscapes to life, Beyit’s illustrations have captured the imagination of audiences worldwide. Education and Early Influences While details about Kerem Beyit’s formal… Continue reading Kerem Beyit: Unveiling a Master of Fantasy Illustration
Access High Growth and Build a Sustainable Career with Coding Bootcamps
Why are coding bootcamps rising? Coding remains a cornerstone skill in today’s job market, and it is resilient amid economic shifts. However, misconceptions often obscure its true nature as software expert coders play an essential role in technology-driven industries. Businesses depend on them to create operational solutions that drive innovation and efficiency. Coders must be… Continue reading Access High Growth and Build a Sustainable Career with Coding Bootcamps
The Humanization of ChatGPT and Its Impact on Trust
AI is the future, but we still know very little about it. We believe that understanding how people think about AI and how they use AI tools are key parts in being able to create proper AI-powered products and tools. This thought motivated us to do research on the topic. The research process itself was… Continue reading The Humanization of ChatGPT and Its Impact on Trust
5 Website Features to Help Your Business Thrive in the Digital Age
In the age of instant gratification, attention spans are shorter than a tweet on a Tuesday. That’s why your website, the digital doorknob to your business, needs to make a stellar first impression. Studies show that a whopping 95% of a visitor’s initial judgment is based on design alone. Now, that’s a statistic that could… Continue reading 5 Website Features to Help Your Business Thrive in the Digital Age
Moderated research with dscout
Moderated research helps gather qualitative feedback directly from users. dscout, a research platform, simplifies this process with tools for participant recruitment, live video interviews, and automated data transcription and analysis. This article explores how dscout’s features support moderated user research and compares its effectiveness to other research tool. TABLE OF CONTENTS Does dscout… Continue reading Moderated research with dscout
The Ultimate Guide To Writing a Winning Request for Proposal
Embarking on a significant project demands careful planning, a clear vision, and the right partnerships. One of the critical steps in this journey is creating and distributing an effective request for proposal (RFP). It’s a document that outlines your project’s needs and invites vendors or contractors to bid for the job. Crafting a compelling RFP… Continue reading The Ultimate Guide To Writing a Winning Request for Proposal
Success Lies in Mastering the Fundamentals Like Consistency
Learn about lean user research and testing this May with my upcoming workshop. Find out more here or just email me and I’ll tell you all about it. https://cdn.simplecast.com/audio/9a370638-98b2-4070-b6d0-c16b5b5c99b3/episodes/521c1564-0606-496f-8641-a38b4cb92442/audio/3da2d2a5-9302-402e-af44-7a9b1e8670c8/default_tc.mp3?nocache Listen to this post and subscribe using Apple Podcasts, Google Play, Spotify or RSS Hey all. I have been working on web apps a lot lately.… Continue reading Success Lies in Mastering the Fundamentals Like Consistency
The power of beauty in communicating complex ideas
Can we defend pursuing beauty when communicating science or innovation? When creating visuals to explain complex ideas, cutting edge innovations or new scientific research we often focus on the images’ ability to carry information. But data visualization, infographics or even schematics have a hidden power we rarely discuss: beauty. Obviously not all images are beautiful. As… Continue reading The power of beauty in communicating complex ideas
90% of designers are unhirable?
Or why your cookie-cutter portfolio doesn’t cut it and how to fix it Image by Matej Latin (Author) Here’s the harsh truth: I’ve reviewed more than 1,000 portfolios in my design career so far, and I turned 90% of them down because of one thing — the linear design process. By “linear design process” I mean cookie-cutter case studies that… Continue reading 90% of designers are unhirable?
UX leadership is failing, multi-brand design systems, proxies in UX
Weekly curated resources for designers — thinkers and makers. “What is the effect of constant exposure to information on our attention? Who benefits from a dramatic change in our attention, and when and why has this happened? One hypothesis is that companies have created an ecosystem to encourage continual consumption of information, and they profit from our addiction… Continue reading UX leadership is failing, multi-brand design systems, proxies in UX
Company culture is more than just office perks
How product culture and company culture are intrinsically related. Image by Creative Lab @ scop.io “Company culture is the backbone of any successful organization.”—Gary Vaynerchuk A goal is something to aim at Company culture is a powerful hiring magnet and a common discussion topic both in- and outside of companies. It starts with providing good environment and… Continue reading Company culture is more than just office perks
Designing genAI-enhanced features
Elevating user experience through intelligent content enhancement and personalization. Futuristic workspace (Created with Dall-E) Chatbots serve as an accessible gateway to the realm of Generative AI features, a fact underscored by the success of ChatGPT. Their simplicity, requiring only basic instructions to engage in natural dialogues, allows them to integrate across various digital platforms seamlessly. Yet,… Continue reading Designing genAI-enhanced features
Norman Doors: how do we still get this wrong?
The confusing design of Cybertruck’s doors. Tesla Cybertruck The concept of the “Norman door” is a well-known and widely recognized principle among designers. Named after design guru Don Norman, it describes any door that proves confusing or difficult to use, highlighting a common design flaw. In this article, we will discuss the application of the… Continue reading Norman Doors: how do we still get this wrong?
Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
India has a new rising economy that is catching everybody’s attention with its development, innovation, and growth. But we won’t be talking about what’s out there on the internet. We will be diving deep into a topic that’s making waves and deserves a prime spot on the radar of tech giants – Web Accessibility. Now,… Continue reading Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
Name/Role/Value – Whose Role Is It Anyway?
Welcome to the next edition of my Design Strategy blog series. Today, I’m sharing a client story with the hope that y’all will focus on thinking about WHY you should do things differently so that your program can rapidly mature and scale quickly. I will once again skip the “how-to” article formula and dry laundry… Continue reading Name/Role/Value – Whose Role Is It Anyway?
30 Amazing Chrome Extensions for Designers and Developers
Compilations By Robert Reeve 2 days ago Searching for a tool to make cross-platform design a breeze? Desperate for an extension that helps you figure out the HTML code of that fantastic color palette? Looking for a trick that will supercharge your productivity this year? We’ve got you covered. Chrome extensions are the bread and… Continue reading 30 Amazing Chrome Extensions for Designers and Developers
The extended designer, and the design machine
The Extended Designer spends less time making products, and more time making progress. The Extended Designer spends less time making products, and more time making progress. 2023 has been Generative AI’s breakout year, but that has been greeted by some fairly mixed responses, particularly from Designers. As the terrain we all live on reconfigures around… Continue reading The extended designer, and the design machine
Enhancing Accessibility with AI and ML
There has been a lot of buzz recently about Artificial Intelligence, with some people speculating that we are approaching the long-awaited AI revolution. This hype has been chiefly generated by recent advanced algorithms powering ChatGPT and other language-related models. While I believe that these models are still a far cry from general AI (AI which… Continue reading Enhancing Accessibility with AI and ML
We’re turning designers into factory workers
Considering the availability of modern tools and recent advancements in governance (design systems), one might think designers could relax and enjoy some leisure time. Surprisingly, that’s not the case. In fact, it feels like designers have even less time than before. As we’re frantically pushing towards an auto-governed future, we ought to stop and think… Continue reading We’re turning designers into factory workers
Building a Core Accessibility Team: The Keys to the Kingdom
Have you noticed that in today’s digital age accessibility is not just a nice-to-have feature but a fundamental requirement for any product or service? Creating an inclusive user experience is not only ethically responsible but also just makes good business sense. Sustainability in this conquest can be successful or a disaster, depending on how you… Continue reading Building a Core Accessibility Team: The Keys to the Kingdom
Ethical growth, AI authors, the mind of a type designer, UX research emails
Weekly curated resources for designers — thinkers and makers. “Growth hacks or so-called psychology tricks have a negative reputation. and it’s not a surprise. Think about the last time you stumbled upon such a “smart” hack — maybe when you were trying to unsubscribe from newsletters you didn’t mean to sign up for, or when booking a low-cost flight became… Continue reading Ethical growth, AI authors, the mind of a type designer, UX research emails