Summary: Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys
Tag: approach
Digital accessibility needs for electric vehicle (EV) charging stations
Electric vehicles (EVs) are an increasingly common part of our lives, and based on current predictions, the number of EVs on the road is going to continue going up. This means demand for charging stations will keep rising as well. As with any new, human-centric technology, accessibility is an essential concern. Charging stations present a… Continue reading Digital accessibility needs for electric vehicle (EV) charging stations
Test smart: which automation strategy to choose for peace of mind?
[unable to retrieve full-text content] Among diverse approaches, the teams can find a unique way on their test automation journey and select the strategy that matches their needs. So let’s dive deeper into pyramids, diamonds, hourglasses and other interesting objects. In the massive hype around automation in the QA field, it is easy to get… Continue reading Test smart: which automation strategy to choose for peace of mind?
Research Plans: Organize, Document, Inform
Summary: Start every UX-research study with a plan. Research plans document goals, methods, and logistics. Why Plans Matter As the popular saying goes, failing to plan is planning to fail. All UX-research studies should start with a plan. Without a plan, key considerations can get missed and stakeholders may misunderstand what the research is about… Continue reading Research Plans: Organize, Document, Inform
Designarchy Vol. 15
[unable to retrieve full-text content] I save many things each month that I find inspiring for some reason, and I like organized lists, so I figured I’d share those lists and maybe help someone out of a creative block. Why Designarchy? Because Inspiration and creativity do not have true governance, we creatives have time and feedback… Continue reading Designarchy Vol. 15
Duolingo: analyzing all engagement and retention techniques
[unable to retrieve full-text content] Over 500 million people around the world use Duolingo to learn languages. In this article, we will dive into Duolingo’s engagement strategies and how this company keeps users motivated and coming back to the app again and again. Collage created by author Duolingo uses the Self-Determination Theory in the product. This concept… Continue reading Duolingo: analyzing all engagement and retention techniques
Breathtaking Digital Portrait Illustrations from Top Artists and Designers
Digital portrait illustrations have become a significant art form in today’s creative world. Artists worldwide are pushing the boundaries of digital tools to create stunning, lifelike images that leave a lasting impression. From their unique styles to their intricate details, these artists are redefining what portrait illustrations can achieve. Here are six top artists whose… Continue reading Breathtaking Digital Portrait Illustrations from Top Artists and Designers
Documenting design process with Notion
[unable to retrieve full-text content] An ultimate approach to Design Documentation Managing projects efficiently is crucial to keep your work process moving smoothly. Working within a design team, or collaborating with multiple stakeholders, staying organised can be a challenge. This is where a Design Documentation Notion Template comes into play. Design documentation – Notion template A… Continue reading Documenting design process with Notion
15 Free Resume Templates (PSD)
In today’s competitive job market, a strong first impression can be the key to landing your dream role. Your resume is often that first introduction to potential employers. By choosing the right design, you can highlight your skills and experiences while standing out visually. If you’re looking for professionally designed resumes without breaking the bank,… Continue reading 15 Free Resume Templates (PSD)
How to make interactive charts accessible
Interactive charts can transform data into compelling stories, offering valuable insights at a glance. But what happens when these visual tools are inaccessible to those with visual impairments? In this post, we’ll show you how to ensure your interactive charts are accessible to all users, regardless of their abilities. Before digging deeper, let’s establish what… Continue reading How to make interactive charts accessible
Top 9 Fintech Design Agencies – 2024
If you need to hire FinTech designers or find an agency to improve your digital presence, choosing the right one is key. Designing for FinTech means combining creativity with technical know-how to make sure everything from UI to UX is top-notch. When choosing a fintech branding firm, it’s crucial to consider your specific needs, budget,… Continue reading Top 9 Fintech Design Agencies – 2024
Participatory Design: The Complete Guide
In this article, we have collated everything you need to know about participatory design as part of the development process including a solid definition, its major benefits, hands-on approaches to it as well as real-life examples to help you digest the concept and use it to develop innovative and user-friendly products. Participatory design… Continue reading Participatory Design: The Complete Guide
Prompt Controls in GenAI Chatbots: 4 Main Uses and Best Practices
Summary: When following good practices, prompt controls can increase the discoverability of genAI chatbots’ features, offer inspiration, and minimize manual user input. Adding UI Controls to Prompting Generative AI (genAI) chatbots, such as ChatGPT and Perplexity, rely heavily on text prompts from their users. As these interfaces continue to evolve, AI chatbot designers have started… Continue reading Prompt Controls in GenAI Chatbots: 4 Main Uses and Best Practices
5 Website Features to Help Your Business Thrive in the Digital Age
In the age of instant gratification, attention spans are shorter than a tweet on a Tuesday. That’s why your website, the digital doorknob to your business, needs to make a stellar first impression. Studies show that a whopping 95% of a visitor’s initial judgment is based on design alone. Now, that’s a statistic that could… Continue reading 5 Website Features to Help Your Business Thrive in the Digital Age
How far do people trust AI? – A Research project from UX Studio
We designed quantitative research to get an overview. In this post, we will introduce our research process, and give a sneak peek at our top 3 findings. You can also check out the detailed results with all the graphs and findings. Why we ran this study UX studio is delving into the research on the… Continue reading How far do people trust AI? – A Research project from UX Studio
How Digital Design Agencies Craft Iconic Logos Graphic Design Junction
In the world of branding, the logo is more than just a visual mark; it serves as the cornerstone of a company’s identity. A well-crafted logo can communicate the essence of a business, attract new customers, and differentiate it from competitors. This is where the expertise of a digital design agency comes into play, integrating… Continue reading How Digital Design Agencies Craft Iconic Logos Graphic Design Junction
The Power of Checkout Campaign Management
[unable to retrieve full-text content] When it comes to checkout pages, the most frequently cited word is conversion. After all, the main criteria for a successful checkout is its efficiency in terms of successful payments. Conversion can be viewed from many angles, including technical performance and client experience. Still, there are other less obvious components… Continue reading The Power of Checkout Campaign Management
Designer engagement report
[unable to retrieve full-text content] Top 3 problems for designers: no research, no design strategy, and no career progression Image by Matej Latin (Author) It’s been a horrible year for design. Mass layoffs from 2023 continued and got even worse. AI is threatening to take creatives’ jobs, designers need to go through up to 11 rounds… Continue reading Designer engagement report
What is User-Centered Design (UCD)? w/Process
With users becoming more and more educated, user-centered design is the secret sauce to the success of your digital product or service. If you are looking to learn how to unlock your product’s potential by adopting a user-centered design approach look no further. In this article, we have collated everything you need to… Continue reading What is User-Centered Design (UCD)? w/Process
Generative AI UX Design Patterns
[unable to retrieve full-text content] PRACTICAL DESIGN INNOVATION Facilitating conversations on Generative AI in your UX ecosystem Midjourney Generative AI can add value to your site in many more ways than as a conversational ChatGPT-like experience or as a feature like the button on resume sites that generates your cover letter. Let’s explore different ways to… Continue reading Generative AI UX Design Patterns
Unlock the Magic of UX Research
As a UX researcher with a background in anthropology, I’m guilty of taking for granted the value of doing UX research to inform good design. When your worldview – your entire way of thinking and seeing the world – has been shaped by social science, it’s continually shocking to be reminded that not everyone automatically… Continue reading Unlock the Magic of UX Research
Barcelona vs Real Madrid: Battle of the Websites
We studied 11 of the most popular sections and compared their usability, user experience, appearance, and functionality. If the section was better, a goal was scored for the winning team. In case of a draw, a goal was added to both clubs. Let the battle begin! Home page Both websites start with an almost full-screen… Continue reading Barcelona vs Real Madrid: Battle of the Websites
Best AI Design Tools: Insights & Tips From 50+ Tools
Impact of AI in design When it comes to design, AI has great creative capacity, given its text generation and text-to-image capabilities. Seeing some photorealistic images generated by AI, we cannot help but wonder what this means for us as designers. Some of the questions that were on our minds: How can we use this… Continue reading Best AI Design Tools: Insights & Tips From 50+ Tools
Diary Studies: Understanding Long-Term User Behavior and Experiences
Summary: Participants log daily activities as they occur to give contextual insights about real-time user behaviors and needs. Defining Diary Studies A diary study is a qualitative user research method used to collect insights about user behaviors, activities, and experiences over time and in context. During a diary study, participants report their interactions and experiences… Continue reading Diary Studies: Understanding Long-Term User Behavior and Experiences