The Core Skill of Design in the AI Era: Critique

Summary:  To build useful and usable AI-powered systems, our understanding of users’ needs and our design judgement must be encoded into well-defined evaluation criteria. Design Decisions in Generative AI Systems Imagine asking a large language model a question like “How’s the weather today?” The response might include too much information (“it’s 72 degrees, and it… Continue reading The Core Skill of Design in the AI Era: Critique

Logo Design After AI: How Designers Create Powerful Brand Logos in 2026

AI tools have changed how logo design for brands begins—but not how it succeeds. Today, designers can generate logo concepts in seconds, explore styles instantly, and speed up the creative process. However, creating a logo that is clear, memorable, and meaningful still requires human thinking and strategy. Many people assume AI tools can replace graphic… Continue reading Logo Design After AI: How Designers Create Powerful Brand Logos in 2026

10 Guidelines for Designing Your Site’s AI Chatbots

Summary:  Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at. AI chatbots are increasingly becoming a standard feature on many websites. As more sites adopt them, the question is not only whether to have one — it’s how to design one so… Continue reading 10 Guidelines for Designing Your Site’s AI Chatbots

Less Chat, More Answer: Site AI Chatbots Need to Get to the Point

Summary:  Users turn to site-specific chatbots for quick answers, not a conversation. Design responses that are direct, scannable, and easy to expand when needed. It’s easy to assume that a friendly, conversational AI chatbot might help build customer relationships or make a brand feel more approachable. However, the reality is that users who land on… Continue reading Less Chat, More Answer: Site AI Chatbots Need to Get to the Point

Axe-con 2026: Full agenda reveal!

When it comes to the most exciting digital accessibility event of the year, there’s no better time to start planning than right now, because we’re revealing the full agenda today. If you thought last year’s event was amazing, wait until you see what we’ve got in store for you in 2026! We’ve already announced Dr.… Continue reading Axe-con 2026: Full agenda reveal!

15 Great Tools & Resources for Designers & Agencies in 2024

Posted · Category: Design, Tools <!– –> It’s 2024 and the number of web design resources and tools on the market seems overwhelming. That’s good news since you need the right tools and resources to come up with competitive designs. The bad news is, rather than sifting through thousands of products to get the ones… Continue reading 15 Great Tools & Resources for Designers & Agencies in 2024

The horrors of designing for omniscience

[unable to retrieve full-text content] What happens when systems decide the human is ‘all-knowing’ Ever click a button and have a system misbehave with no warning, feedback, or a way to undo, only to feel the repercussions minutes or a few days later? This is what I’ve coined “Designing for Omniscience” (and the horrors thereof). It’s… Continue reading The horrors of designing for omniscience

Guardrails for AI Agents

[unable to retrieve full-text content] Why guardrails are an integral part of any AI workflow and how to set them up for your AI agent As with any other type of software, AI agents are vulnerable to various types of threats. Without proper safeguards, they can produce inaccurate, biased, or even harmful outputs — or take unintended actions… Continue reading Guardrails for AI Agents

Prioritize Smarts over Sentience to Increase Trust with AI

Summary:  People trust AI more when it seems smarter rather than sentient. AI emotions can reduce trust in factual, task-oriented work and reduce AI reliability. A common concern from attendees of our Designing AI Experiences course is how to help users develop trust with artificial intelligence (AI). One technique that designers are frequently tempted to… Continue reading Prioritize Smarts over Sentience to Increase Trust with AI

You need to get started on ADA Title II compliance now: How to strategize funding, slash risk, and ensure ROI

Title II of the Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities by state and local governments, and the ADA Title II compliance clock is ticking. Do you have enough budget set aside? For large entities with populations of 50,000 or more, the deadline is less than nine months away. Fortunately, even… Continue reading You need to get started on ADA Title II compliance now: How to strategize funding, slash risk, and ensure ROI

30 Best Movie Opener After Effects Templates for Cinematic Intros

Movie Opener After Effects Templates Movie opener After Effects templates are the ultimate tools for creating cinematic introductions that grab attention from the very first frame. Whether you’re working on a short film, a YouTube project, or a full-length feature, these movie opener After Effects templates help you craft professional-quality intros without starting from scratch.… Continue reading 30 Best Movie Opener After Effects Templates for Cinematic Intros

Three quick ways to shift left and fix accessibility issues sooner

Digital accessibility is essential to the software design lifecycle (SDLC). You can’t build products that meet compliance requirements without it, and if your product fails to meet accessibility standards, you face stalled sales, loss of market share, legal and financial risk, and more. Unfortunately, however, digital accessibility is often an afterthought—if it’s thought of at… Continue reading Three quick ways to shift left and fix accessibility issues sooner

The Product Triad: Design’s Role

Summary:  Effective product teams work across silos to create value. Designers are expected to make products not only desirable, but also viable and feasible. The product triad (also called the product trio or three-legged-stool model) is likely the most common pattern for organizing product teams in Agile organizations. Its fundamental goal is to structure collaboration… Continue reading The Product Triad: Design’s Role

What’s new in axe Developer Hub: Updates for more flexibility, security, and control

When it comes to digital accessibility, finding issues earlier is always better. You save time and money, and most importantly, you ensure accessible experiences for your users every time. Axe Developer Hub was built so you can effortlessly add automated accessibility testing to your end-to-end (E2E) tests with just a simple configuration, allowing you to… Continue reading What’s new in axe Developer Hub: Updates for more flexibility, security, and control

The relation between software quality and UX

[unable to retrieve full-text content] Does your company’s digital product have quality? The relationship between software quality and User Experience (UX), encompassing Human-Computer Interaction (HCI), is intrinsically related and fundamental to the success of any interactive product or software. While they might appear to be distinct disciplines, they are complementary and mutually dependent in creating effective,… Continue reading The relation between software quality and UX

Introducing MusicGen: Create Music with Simple Text Prompts

Creating music used to require years of practice, expensive gear, or a team of collaborators. Today, you can generate full tracks with just a few clicks. Enter MusicGen , a powerful new tool that uses artificial intelligence to compose original music. You don’t need to be a musician to use it. You don’t even need… Continue reading Introducing MusicGen: Create Music with Simple Text Prompts

Building accessible apps with Next.js and axe DevTools

As a developer, you want to build fast, modern, progressive web applications (PWAs) that reach as many users as possible. That’s the goal—and it’s a good one. But if accessibility isn’t part of that process, you could be unintentionally leaving people behind. Accessibility (a11y) is essential to creating inclusive experiences and is a hallmark of… Continue reading Building accessible apps with Next.js and axe DevTools

Avoiding Common Bias Traps in UX Surveys

[unable to retrieve full-text content] Part 3 (of 3) in the Crafting Effective UX Surveys series. In Part 1, we covered the essential “Do’s” for creating impactful surveys, and in Part 2, we focused on identifying and eliminating bias in survey questions. In this final part, we’ll explore the broader landscape of common bias traps that… Continue reading Avoiding Common Bias Traps in UX Surveys

Developing WP Theme With Interactive Features

In the world of WordPress (WP) theme development, interactivity and functionality are at the heart of a modern, engaging user experience. Today’s web users expect responsive designs, seamless animations, and real-time feedback from the websites they visit. Achieving these interactive elements in WordPress themes requires a solid understanding of front-end development—particularly JavaScript—alongside WordPress’s PHP-based structure.… Continue reading Developing WP Theme With Interactive Features

Neobrutalism: Definition and Best Practices

Summary:  As a UI design style, neobrutalism focuses on raw, unrefined elements like bold colors, simple shapes, and intentionally “unfinished” aesthetics. Emerging as a reaction against sleek, minimalistic designs, neobrutalism creates a striking (almost rebellious) visual style. But while neobrutalism draws attention, designers must carefully balance its distinctive look with usability to avoid ending up… Continue reading Neobrutalism: Definition and Best Practices

UX Layoff Crisis: A Guide for Resilience and Recovery

Summary:  Lost your UX job in a layoff? Use this step-by-step guide to preserve your professionalism and optimism during this stressful experience. Your company’s rumor mill has been churning for weeks about layoffs, but you’ve tried not to give it much thought. You have a good relationship with your manager. You’ve delivered quality UX work… Continue reading UX Layoff Crisis: A Guide for Resilience and Recovery

No 16. Some AI Learning Resources & Insights

[unable to retrieve full-text content] Since joining Microsoft’s AI team last year, I’ve found myself diving headfirst into the world of artificial intelligence. What began as an overwhelming experience, trying to grasp concepts and frameworks, has now turned into a passion project that I’m eager to share with you. In just six months, I transitioned… Continue reading No 16. Some AI Learning Resources & Insights

Product Redesign Proposal: Structure & Tips

[unable to retrieve full-text content] Image by Tamanna Rumee Product redesign is an inevitable thing. No matter how good your original product is, you will likely decide to redesign it at some point in time. Maybe your audience’s preferences shift so you will need to adapt to the new market demand, or maybe you decide to… Continue reading Product Redesign Proposal: Structure & Tips