Unlock the Magic of UX Research

As a UX researcher with a background in anthropology, I’m guilty of taking for granted the value of doing UX research to inform good design. When your worldview – your entire way of thinking and seeing the world – has been shaped by social science, it’s continually shocking to be reminded that not everyone automatically… Continue reading Unlock the Magic of UX Research

Top 10 Mistakes When Creating User Journey Maps

[unable to retrieve full-text content] Here are the top 10 common mistakes to watch out for when creating user journeys: 1. Not defining clear objectives Creating a user journey without a clear goal is like setting out on a trip without a destination. It’s crucial to know what you’re trying to understand or achieve with… Continue reading Top 10 Mistakes When Creating User Journey Maps

Unleashing the power of Pixar’s storytelling in product design

The struggle is real, we simply can’t escape companies constantly bombarding us with digital experiences everywhere on the internet via websites and apps on our phones, watches, computers, VR headsets — download this! sign up here! join for free! At last count, there are approximately 1.13 billion websites and 9 million mobile apps in existence! Credit: Gaurav There… Continue reading Unleashing the power of Pixar’s storytelling in product design

Market Yourself as a Creative Professional: Do’s & Don’ts of How to Market Yourself (2024)

People market ideas, food, movies, clothing, and even websites. Why not market yourself? As a creative professional, you’ve got skills, abilities, strengths, personality, and plenty of upsides. Make sure they’re known. In this post, I’ll dive into how to market yourself as a creative professional. How to market yourself in 2024 (Image: Envato Elements) But… Continue reading Market Yourself as a Creative Professional: Do’s & Don’ts of How to Market Yourself (2024)

Designing genAI-enhanced features

Elevating user experience through intelligent content enhancement and personalization. Futuristic workspace (Created with Dall-E) Chatbots serve as an accessible gateway to the realm of Generative AI features, a fact underscored by the success of ChatGPT. Their simplicity, requiring only basic instructions to engage in natural dialogues, allows them to integrate across various digital platforms seamlessly. Yet,… Continue reading Designing genAI-enhanced features

Johan Cruyff’s influence on adaptive role switching in Product Design

Johan Cruyff's influence on adaptive role switching in Product Design A product design philosophy inspired by the brilliance of Total Football, as orchestrated by Johan Cruyff and the 1970s Dutch masters. Switching Product Roles: Created via Midjourney 2023. NB. The product design theme of this article should still strike a chord, even if you aren't a football fanatic.… Continue reading Johan Cruyff’s influence on adaptive role switching in Product Design

Designing safe and trustworthy AI systems

Designing for safe and trustworthy AI Why human oversight to make up for AI errors doesn’t work and what we can do instead Illustration created by Cara Storath in Midjourney As much as AI is powerful, in some cases it can be misleading or wrong. A realization that came too late to a New York lawyer,… Continue reading Designing safe and trustworthy AI systems

Building a Core Accessibility Team: The Keys to the Kingdom

Have you noticed that in today’s digital age accessibility is not just a nice-to-have feature but a fundamental requirement for any product or service? Creating an inclusive user experience is not only ethically responsible but also just makes good business sense. Sustainability in this conquest can be successful or a disaster, depending on how you… Continue reading Building a Core Accessibility Team: The Keys to the Kingdom

How Serious Is Your Design Practice About Learning?

Today I’m sharing a strategic approach that enables your design practice to learn more from the accessibility-related data you already have. I will again skip the “how to” article formula and dry laundry lists of tactical “do this/don’t do that” mechanics. Instead, I’ll focus on helping you think about WHY you should do things differently… Continue reading How Serious Is Your Design Practice About Learning?

Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services

The Federal government of the United States was founded on a set of key principles. While there have been amendments and additions to these principles throughout history, it can still be said that three foundational principles are unwavering: life, liberty and the pursuit of happiness. Monumental, persistent efforts are needed to ensure that these core… Continue reading Digital Accessibility As A Self-Evident Right: How US Federal Government Agencies Can Improve Digital Services

AI in education: a savior or a threat?

Are threats to global education driven by AI or human factors? Photo by Andy Kelly on Unsplash As Artificial Intelligence (AI) continues to gain ground in education, the question arises: is AI the hero we’re looking for, or does it pose a potential threat to the future of learning? It’s a captivating subject, given the paramount importance… Continue reading AI in education: a savior or a threat?

Unveiling the experience wheel of true fortune

Our tendency to focus on negative experiences has prevented us from recognizing and seizing the opportunities of another loop. This is better known as the flywheel effect, and the key ingredient is how success can be replicated through a series of logical but effective steps until it links as a chain. (Image source: Neil Webb) Would… Continue reading Unveiling the experience wheel of true fortune

From toy to titan: the activations behind the Barbie effect

The marketing budget for Barbie was $150m, more than the $145m for the movie itself—and it shows. Barbie takes over the streets of Dubai. Credit Eye Studio. Operation Barbie Summer (the internal codename from Warner Bros) is in full swing. Since its release on July 21st, just two weeks ago, the Barbie movie has shattered 11 box… Continue reading From toy to titan: the activations behind the Barbie effect

Accessibility of the Button: Should We Fix It or the Root Cause Problem?

Let me tell you a story along the lines of…Button, Button, Who’s Got The Button? Typical “how to” articles are dry laundry lists of tactical “do this/don’t do that” mechanics that do nothing to help you think about WHY you should do things differently. Today, I’m going to share a more strategic accessible design approach… Continue reading Accessibility of the Button: Should We Fix It or the Root Cause Problem?

Can technology generate serendipity?

Serendipity by design Ideas for applying serendipity principles in the digital world (I) An (un)expected discovery I love flea markets. Whenever I go there, I usually don’t look for anything specifically; I am just opening myself to chance, to discovery by luck. I suppose most of the people coming to this place do the same: they expect… Continue reading Can technology generate serendipity?

Will nationalism end the golden age of global AI collaboration?

As nationalism divides nations and limits international collaboration, is the future of AI in danger? Artificial intelligence has made tremendous progress in recent years, and much of this progress can be attributed to the open-source software movement. By fostering collaboration and sharing knowledge and resources among developers worldwide, the open-source movement has helped bring together AI… Continue reading Will nationalism end the golden age of global AI collaboration?

A radical opinion on ChatGPT

Churn out every idea and then burn it down. We need to talk about ChatGPT. Actually, not just ChatGPT but all AI-powered content development tools. Whether it’s text-to-image AIs, or those capable of generating conversational text, computer code, poetry, and more in response to prompts. Artificial Intelligence has been chipping at creatives for a while, and this… Continue reading A radical opinion on ChatGPT

21 Best CRM Software

The best CRM (Customer Relationship Management) software solutions help sales teams streamline critical processes to improve productivity, track customer interactions and gain actionable insights to deliver a personalized experience to sell smarter, shorten the sales cycle and drive better retention rates. This article reviews the 21 best CRM software to help you streamline your searches.… Continue reading 21 Best CRM Software

The Benefits of Drone Videos for Businesses

Are you looking for a way to generate high-quality, low-cost video content for your next marketing campaign? One of the most popular new options is drone video. Drones are not just for the military and mischievous teens. They’re also used to shoot engaging video footage for film, TV, and advertising.  Drones offer a clear advantage… Continue reading The Benefits of Drone Videos for Businesses

Webdesigner Depot

Live chat is one of the most powerful tools for customer experience in the current marketplace.  In a world where customers are constantly connected to the online world, online chat is a reliable way of getting quick solutions to common problems.  Today’s consumers prefer talking to an agent over chat to calling a contact center,… Continue reading Webdesigner Depot

How to find your designer self — and understand how YOU approach design

How to find your designer self — And understand how YOU approach design We all know the feeling. The identity crisis that comes with being a designer is not easy to overcome. Somehow we are solving problems for others all the time, but when it comes to ourselves it feels impossible. The good news is you already have… Continue reading How to find your designer self — and understand how YOU approach design

How to increase the UX maturity of Scrum teams

Investing in the UX skills of a Scrum Team delivers a huge return. Learn how. In this article you will learn: Why enabling Scrum Teams with UX Design capabilities is important. Why introducing UX capabilities to Scrum team is frequently hard. What is the job of an UX Leader in a product development organization. How to use… Continue reading How to increase the UX maturity of Scrum teams

WordPress Website Analysis: Before & After ImageEngine

WordPress is by far the world’s most popular CMS. Not only does it dominate the CMS market with a 64% market share, but it also powers 39.6% of all websites. It has taken the internet by storm by democratizing the web for all. Now, anyone can build, manage, and host a successful website without needing… Continue reading WordPress Website Analysis: Before & After ImageEngine

16 Free Websites for Learning to Code in 2021

The best free online coding websites for beginners are hubs of education and insight, designed to take your knowledge and career to the next level. For years, technical careers have been gaining more attention among innovative individuals. In a digital world, people capable of speaking computer language often have the widest selection of job opportunities.… Continue reading 16 Free Websites for Learning to Code in 2021