The Four Design Jobs AI Created (So Far)

Summary:  “AI design” is one label but has forked into four different types of work. What Does “AI Design” Mean? When someone says “AI design,” everyone in the room pictures something different. One person is thinking about using AI to generate component variations for a design system. Another is designing a chat interface. A third… Continue reading The Four Design Jobs AI Created (So Far)

Closing the Loop: What to Do After a Design Critique Ends

Summary:  Most designers invest in running critiques but skip the followup. That missing step is often why feedback culture breaks down. Design critiques generate feedback. But feedback is valuable only if someone closes the loop on it: telling people what changed because of what they said, what didn’t change, and why. This article covers two… Continue reading Closing the Loop: What to Do After a Design Critique Ends

From faster pencil to AI Experience Architect: a designer’s path

You can get there, but it’s about making the effort. The next decade of user experience work is not about prompting better, it’s about owning the systems, the white space, and trade-offs nobody has mapped yet. Most designers I talk to already use AI every day. It makes them so much faster. Sketching faster. Doing research faster. Writing copy faster.… Continue reading From faster pencil to AI Experience Architect: a designer’s path

A year in review: 2023

No, that’s not a typo. I’m writing my year-in-review post for 2023 in 2025. It’s not like 2023 was terrible, but it was intense, and I needed some distance before I could write about it, and then I just forgot to do it. Before I can write about 2024, I have to do 2023 first.… Continue reading A year in review: 2023

What Makes a Logo Memorable? (Psychology + Examples)

Every brand needs a logo, but not every logo gets remembered. You have probably seen thousands of logos, on packaging, apps, storefronts, social media, and most of them left no impression at all. That is not because the designers were careless. It is because designing a logo that actually sticks in someone’s memory is harder… Continue reading What Makes a Logo Memorable? (Psychology + Examples)

Information Seeking in China: A Different Ecosystem, Familiar Behavior

Summary:  Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we’ve seen in the West. Our recent research on information-seeking behavior found that generative AI (genAI) is meaningfully reshaping how people search — cutting through the friction of keyword foraging, accelerating habit change, and… Continue reading Information Seeking in China: A Different Ecosystem, Familiar Behavior

Usability, accessibility, and the human-AI paradigm

The divergence between usability and accessibility in the age of AI and vibe coding Usability and Accessibility Today, during what began as a routine discussion on accessibility with my Project Manager, the conversation took an unexpected turn. She suddenly looped in a senior member of the development leadership to “help move things forward.” In the middle… Continue reading Usability, accessibility, and the human-AI paradigm

Logo Design After AI: How Designers Create Powerful Brand Logos in 2026

AI tools have changed how logo design for brands begins—but not how it succeeds. Today, designers can generate logo concepts in seconds, explore styles instantly, and speed up the creative process. However, creating a logo that is clear, memorable, and meaningful still requires human thinking and strategy. Many people assume AI tools can replace graphic… Continue reading Logo Design After AI: How Designers Create Powerful Brand Logos in 2026

10 Guidelines for Designing Your Site’s AI Chatbots

Summary:  Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at. AI chatbots are increasingly becoming a standard feature on many websites. As more sites adopt them, the question is not only whether to have one — it’s how to design one so… Continue reading 10 Guidelines for Designing Your Site’s AI Chatbots

Less Chat, More Answer: Site AI Chatbots Need to Get to the Point

Summary:  Users turn to site-specific chatbots for quick answers, not a conversation. Design responses that are direct, scannable, and easy to expand when needed. It’s easy to assume that a friendly, conversational AI chatbot might help build customer relationships or make a brand feel more approachable. However, the reality is that users who land on… Continue reading Less Chat, More Answer: Site AI Chatbots Need to Get to the Point

Explainable AI in Chat Interfaces

Summary:  Explanation text in AI chat interfaces is intended to help users understand AI outputs, but current practices fall short of that goal. As AI chat interfaces become more popular, users increasingly rely on AI outputs to make decisions. Without explanations, AI systems are black boxes. Explaining to people how an AI system has reached… Continue reading Explainable AI in Chat Interfaces

WPLP Compliance Platform Review: A Practical Look at How Well It Handles Modern Privacy Requirements

If you own a website, you probably know that a point comes when “just adding a cookie banner” doesn’t cut it anymore. Browsers keep changing how cookies behave, and you must adopt your approach to the evolving privacy laws to stay on the safe side. If your site handles traffic from the EU, California, Brazil,… Continue reading WPLP Compliance Platform Review: A Practical Look at How Well It Handles Modern Privacy Requirements

Insights Aren’t Outcomes: Research Recommendation Breakage

Summary:  Research recommendations often fail to reach users. Without tracking adoption, teams rely on hope instead of evidence to confirm their work creates change. Many research teams do good work. They identify the right problems, recruit the right participants, and run studies that reveal what is really going on. The end product is often packaged… Continue reading Insights Aren’t Outcomes: Research Recommendation Breakage

Intuitive Interfaces: What Actually Makes Them Clear

[unable to retrieve full-text content] Removing roadblocks on the user’s way to understanding your product Partners page for the JoyJam music platform by Outcrowd Expectation: Came, saw, conquered. Reality: Logged in, got confused, left. That’s pretty much what happens when you run into a poorly designed interface. The only “intuition” you feel is the urge to run away.… Continue reading Intuitive Interfaces: What Actually Makes Them Clear

The horrors of designing for omniscience

[unable to retrieve full-text content] What happens when systems decide the human is ‘all-knowing’ Ever click a button and have a system misbehave with no warning, feedback, or a way to undo, only to feel the repercussions minutes or a few days later? This is what I’ve coined “Designing for Omniscience” (and the horrors thereof). It’s… Continue reading The horrors of designing for omniscience

Managed-UX Integration: A Team Model for UX Autonomy and Product Alignment

Summary:  In the managed-UX integration model, UXers report to UX leadership, stay connected to their peers, and work daily with product teams to drive outcomes. How Should UX Teams Be Structured? As product development grows more complex, so do the questions related to team models and reporting structures: Should UX professionals report to product managers?… Continue reading Managed-UX Integration: A Team Model for UX Autonomy and Product Alignment

Personas Make Users Memorable

Summary:  Personas support user-centered design throughout a project’s lifecycle by making user groups feel real and tangible. User-centered design means that designs are informed by user thoughts, behaviors, attitudes, needs, and goals. But that can be easier said than done when users feel like generic and undefined entities. Personas create a memorable representation of real… Continue reading Personas Make Users Memorable

Introducing UX to the Wider Organization

Why scaling UX means empowering colleagues and how to start without scaring them off. In the last lesson, we explored how your own team needs to embrace a new role if you want to escape being treated as the “UX service desk.” But even if your team makes that shift, it’s not enough. Related Course:… Continue reading Introducing UX to the Wider Organization

30 Best Movie Opener After Effects Templates for Cinematic Intros

Movie Opener After Effects Templates Movie opener After Effects templates are the ultimate tools for creating cinematic introductions that grab attention from the very first frame. Whether you’re working on a short film, a YouTube project, or a full-length feature, these movie opener After Effects templates help you craft professional-quality intros without starting from scratch.… Continue reading 30 Best Movie Opener After Effects Templates for Cinematic Intros

How to Collect App Feedback? [Best App Feedback Tools in 2025]

Key takeaways 🧭 In-app feedback is like your app’s GPS. Without it, you’re navigating UX blindly. Real user input helps improve flows, catch bugs, and boost retention. 📱 Over 85% of mobile users prefer apps to mobile sites. Failing to meet UX expectations means users will uninstall and move on quickly. 🎯 Collecting feedback before… Continue reading How to Collect App Feedback? [Best App Feedback Tools in 2025]

21 Best Procreate Brushes for Drawing & Illustrations

Finding the best Procreate brushes for drawing and illustrations can reshape how you create art. Whether you’re sketching characters or building intricate scenes, the right tools help you draw faster and with more control. This 21 packs of brushes gives you that flexibility, from soft pencils to textured inking and crisp shading. Start with what… Continue reading 21 Best Procreate Brushes for Drawing & Illustrations

How to level up your confidence game?

[unable to retrieve full-text content] Confidence level Hi, I’m Hazel. I’m a product designer. Previously, I worked in construction for three years. Here was my day-to-day like: making sense of different drawings, drafting a project timeline. And that’s it! Quite boring. But I’m proud of my experience. Every day, I was problem-solving under pressure, understanding projects… Continue reading How to level up your confidence game?