Key Takeaways đź“Š Qualtrics offers powerful tools for customer and employee insights, including sentiment analysis, surveys, and advanced analytics. đź’° Costs range from $6,525 to $126,000 per year, and the private pricing model requires speaking with a salesperson, which can be frustrating. ⚖️ User feedback is mixed. While some value its comprehensive features, others complain… Continue reading Qualtrics Pricing 2025: How Much Does It Cost? [Updated]
Tag: data
UX Leads Adoption of AI Chat
Summary: UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free An analysis of one million conversations with Claude.ai indicates that, while UX professionals represent less than 0.01% of the US workforce, they generate a remarkable number of AI conversations (7.5%… Continue reading UX Leads Adoption of AI Chat
No 16. Some AI Learning Resources & Insights
[unable to retrieve full-text content] Since joining Microsoft’s AI team last year, I’ve found myself diving headfirst into the world of artificial intelligence. What began as an overwhelming experience, trying to grasp concepts and frameworks, has now turned into a passion project that I’m eager to share with you. In just six months, I transitioned… Continue reading No 16. Some AI Learning Resources & Insights
Less Effort, More Completion: The EAS Framework for Simplifying Forms
Summary: Use the EAS framework — Eliminate first, Automate where possible, and Simplify what remains — to minimize user effort and improve form completion rates. Filling out a form is rarely anyone’s idea of fun. Users are goal-oriented — they want to accomplish their goals quickly and efficiently. The more effort a form demands, the… Continue reading Less Effort, More Completion: The EAS Framework for Simplifying Forms
AI Adoption in the Workplace Still Low, 2 Years Later
Summary:Â Designers may think AI features are now familiar to our users, but recent research suggests that adoption is still lower than we might think. Pew Research Center recently published interesting results from a large survey about AI usage in the workplace. In late 2024, they surveyed over 5,000 adults employed in the U.S., with… Continue reading AI Adoption in the Workplace Still Low, 2 Years Later
How Service Design Will Evolve with AI Agents
Summary: AI will force the transformation of service design by introducing new actors, shifting user dynamics, and redefining success metrics. Service design is the activity of planning and organizing a business’s resources (people, props, and processes) in order to effectively deliver the intended experience. As products and services grow in sophistication, so does the need… Continue reading How Service Design Will Evolve with AI Agents
Designing for AI Engineers: UI patterns you need to know
[unable to retrieve full-text content] A reference article with guiding principles, patterns, and personas to help designers become more AI literate. As the Head of Design at Modular AI, my team is going from 0 to 1 on a lot of AI products and workflows this year. Even though I’ve been designing for developers for… Continue reading Designing for AI Engineers: UI patterns you need to know
How to Apply and Secure a UX Job
Summary: Apply and secure UX jobs with tips for customizing resumes using generative AI, researching employers, acing interviews, and negotiating offers. Submitting UX job applications can feel stressful as you submit your professional work for evaluation by strangers over and over again. But it doesn’t have to be. This article offers useful tactics to help… Continue reading How to Apply and Secure a UX Job
Top 25 Customer Analytics Software & Tools in 2025
Key Takeaways đź“Š Customer analytics software helps businesses collect and analyze user data to improve digital products and understand customer behavior. 🛠️ Different tools offer features such as session recording, heatmaps, and customer segmentation to track interactions and find areas for improvement. đź’° Budget-friendly choices are available, with many tools providing free plans or trials,… Continue reading Top 25 Customer Analytics Software & Tools in 2025
Preparation Tactics for a Tough UX Job Market
Summary: Use these tactics to prepare yourself for a downturn in the UX job market. It’s relatively easy to bask in the glow of a sunny UX job market and its plentiful opportunities. However, coping with a challenging job market is the true test of endurance for the UX professional. This article is the first… Continue reading Preparation Tactics for a Tough UX Job Market
Digital Marketing Tips for Success in 2025
In today’s fast-paced digital landscape, staying competitive and effectively reaching your audience requires more than just a website or a social media account. Digital marketing is an ongoing process that involves a range of strategies to help businesses connect with their customers and convert leads into loyal clients. Whether you’re a small business owner or… Continue reading Digital Marketing Tips for Success in 2025
Redefine Your Design Skills to Prepare for AI
Summary: Designers must embrace 5 principles as our industry shifts with AI. Generative AI is impacting job markets. According to researchers at Harvard Business School, the German Institute for Economic Research, and the U.K.’s Imperial College London Business School, demand for automation-prone jobs fell 21% eight months after the release of ChatGPT in late 2022.… Continue reading Redefine Your Design Skills to Prepare for AI
In-Person Research: Is It Worth the Effort?
Key takeaways đź’ˇ In-person research allows UX designers to observe micro-gestures, facial expressions, and behaviors that remote methods might miss. 🔍 While face-to-face studies provide rich data, they require higher budgets, careful scheduling, and logistical planning. 🍯 Use in-person research for tasks requiring physical interaction, observing detailed non-verbal cues, or testing early prototypes. 🔦 Clear… Continue reading In-Person Research: Is It Worth the Effort?
Testing Visual Design: A Comprehensive Guide
Summary: Use methods like 5-second testing, first-click testing, and preference testing to gain insights into how users perceive your visual design. Visual design is the first thing users notice when they encounter a digital product like a website or app. It plays a large role in capturing users’ attention, defining brand identity, and creating an… Continue reading Testing Visual Design: A Comprehensive Guide
The Biggest Challenges Practitioners Encounter Working in UX
Summary: We surveyed 126 practitioners, uncovering the biggest challenges in the UX field. Almost all responses originated from the same core problem: perception of UX. The Best — and Worst — Things About UX Earlier this year, we surveyed UX practitioners through our newsletter and LinkedIn channel. We asked respondents to reflect on their careers and answer… Continue reading The Biggest Challenges Practitioners Encounter Working in UX
The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way
Summary:Â Ethos, logos, and pathos can help you get buy-in from stakeholders. Communicating with stakeholders has long been a challenge for UX professionals. Luckily, rhetoric provides strategies for navigating these difficult interactions. The Rhetorical Triangle Rhetoric is the art of using language to persuade an audience. The rhetorical triangle (more commonly known as ethos, logos,… Continue reading The Rhetorical Triangle for Stakeholders: Make Your Point and Get Your Way
25 Best AI Tools for UX Research (Reviewed for 2024)
Key takeaways đź’ˇ AI tools for UX research can enhance data processing, enabling researchers to quickly identify patterns and actionable insights from datasets to streamline the research process. đź“Š By leveraging AI for user segmentation, researchers can create more targeted and personalized experiences based on user behaviors and preferences, leading to more intuitive product designs.… Continue reading 25 Best AI Tools for UX Research (Reviewed for 2024)
Axe Reports 2.0: Make better data-driven accessibility decisions at scale
Successful digital accessibility programs run on great data. Without it, you can’t report on your progress or drive the right conversations around accessibility improvements with your stakeholders. That’s where axe Reports comes in. Available in the axe Platform, axe Reports is Deque’s enterprise-ready tool designed to help your organization track progress, pinpoint risks, and quickly… Continue reading Axe Reports 2.0: Make better data-driven accessibility decisions at scale
The Importance of Shopify Web Maintenance for Your Online Store
A Shopify store is the epicenter of your business, especially in the dynamic eCommerce world. It is where customers browse, make purchases, and interact with your brand. Like any technology, a Shopify store requires routine care to function at its best. Here’s when Shopify Web Maintenance comes into the play. Without continuous maintenance, even the… Continue reading The Importance of Shopify Web Maintenance for Your Online Store
MeasuringU reviews, price & alternatives
âť• Important note: This review site presents information relevant for researchers, not for participants in the user panel. TABLE OF CONTENTS What is MeasuringU? MUiQ is a UX research tool for desktop and mobile, offering usability studies, IA testing, surveys, and live sessions. With task recordings, click maps, and analytics, it helps you gain user… Continue reading MeasuringU reviews, price & alternatives
Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience
Implementing digital billing solutions stands out as a transformative strategy to bolster financial operations. This adoption optimizes billing processes and significantly improves the customer experience across various touchpoints. Integrating digital billing systems into your operations enables you to handle challenges more efficiently while ensuring a smooth and enjoyable customer journey. This article will explore how… Continue reading Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience
Getting into the Discovery Mindset
Summary: Successful discovery requires teams to be open to uncovering “unknown unknowns.” Center your discovery efforts around problems rather than solutions. Discovery helps us decide what to build or what direction to pursue. To perform discovery well, we have to adopt a particular mindset: an exploration mindset and an openness to learn new things. The… Continue reading Getting into the Discovery Mindset
10 best UXtweak alternatives (often misspelled as UX Tweak) in 2024
UXtweak is a highly rated UX research platform allowing research teams to recruit for, conduct, analyze, and share research all-in-one place. With the ability to conduct moderated and unmoderated studies, from concepts to production, effortless recruitment and management of participants, comprehensive analysis, and reports it became a strong contender in the market… Continue reading 10 best UXtweak alternatives (often misspelled as UX Tweak) in 2024
Documenting design process with Notion
[unable to retrieve full-text content] An ultimate approach to Design Documentation Managing projects efficiently is crucial to keep your work process moving smoothly. Working within a design team, or collaborating with multiple stakeholders, staying organised can be a challenge. This is where a Design Documentation Notion Template comes into play. Design documentation – Notion template A… Continue reading Documenting design process with Notion