Tag: sources

AI Chatbots Discourage Error Checking

Summary:  AI hallucinations threaten the usefulness of LLM-generated text in professional environments, but today’s LLMs encourage users to take outputs at face value. Large language models (LLMs) are being widely introduced into professional workflows through both new standalone software and integrations with existing tools. One of the most important ways that these tools increase users’… Continue reading AI Chatbots Discourage Error Checking

How AI Models Are Trained

Summary:  Training modern LLMs is a costly process that shapes the model’s outputs and involves unsupervised, supervised, and reinforcement learning. By this point, you’ve undoubtedly heard that the large language model (LLM) behind your favorite AI tool has been “trained on the whole internet.” To some extent, that’s true, but after training hundreds of UX… Continue reading How AI Models Are Trained

UX Leads Adoption of AI Chat

Summary:  UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free An analysis of one million conversations with Claude.ai indicates that, while UX professionals represent less than 0.01% of the US workforce, they generate a remarkable number of AI conversations (7.5%… Continue reading UX Leads Adoption of AI Chat

Top 25 Customer Analytics Software & Tools in 2025

Key Takeaways 📊 Customer analytics software helps businesses collect and analyze user data to improve digital products and understand customer behavior. 🛠️ Different tools offer features such as session recording, heatmaps, and customer segmentation to track interactions and find areas for improvement. 💰 Budget-friendly choices are available, with many tools providing free plans or trials,… Continue reading Top 25 Customer Analytics Software & Tools in 2025

The Humanization of ChatGPT and Its Impact on Trust

AI is the future, but we still know very little about it. We believe that understanding how people think about AI and how they use AI tools are key parts in being able to create proper AI-powered products and tools.  This thought motivated us to do research on the topic. The research process itself was… Continue reading The Humanization of ChatGPT and Its Impact on Trust

The Best Things About Working in UX

Summary:  We surveyed 126 practitioners, uncovering 8 things practitioners love about working in UX, from problem-solving to accessible design. About the Survey With the current state of the economy, the advent of AI, and recent layoffs, many UX professionals are feeling anxious. I can understand this sentiment as we’re going through a period of uncertainty.… Continue reading The Best Things About Working in UX

Generative AI UX Design Patterns

[unable to retrieve full-text content] PRACTICAL DESIGN INNOVATION Facilitating conversations on Generative AI in your UX ecosystem Midjourney Generative AI can add value to your site in many more ways than as a conversational ChatGPT-like experience or as a feature like the button on resume sites that generates your cover letter. Let’s explore different ways to… Continue reading Generative AI UX Design Patterns

Basics of Unmoderated Usability Testing

This article will introduce you to the basics of Unmoderated Usability Testing. We will explain why you should conduct such testing, how to prepare tasks, or how to recruit the right participants. You are currently reading one of our 101s. This blog introduces you to the basics of Unmoderated Usability Testing. If you… Continue reading Basics of Unmoderated Usability Testing

The GenAI Compass: a UX framework to design generative AI experiences

[unable to retrieve full-text content] Patterns for implementing human-centric design thinking and UX to GenAI Generative AI is reshaping the landscape of design, ushering us into an era where deeply individualized user experiences become the norm. Personalization reaches beyond the tailored, transcending into the realm of the deeply individualized, fostering one-on-one connections at scale — true hyper-personalization. I’m… Continue reading The GenAI Compass: a UX framework to design generative AI experiences

15 Great Tools & Resources for Designers & Agencies in 2024

Posted · Category: Design, Tools It’s 2024 and the number of web design resources and tools on the market seems overwhelming. That’s good news since you need the right tools and resources to come up with competitive designs. The bad news is, rather than sifting through thousands of products to get the ones that best… Continue reading 15 Great Tools & Resources for Designers & Agencies in 2024

How to Optimize UX Design for Screen Readers

Achieving digital accessibility and optimizing your platform for screen readers, can be a strategic decision with multifaceted benefits. Not only does it reflect empathy and inclusivity for visually impaired users, but it also potentially expands your audience and the reach of your message. Let’s delve into the importance of UX design for screen readers, practical… Continue reading How to Optimize UX Design for Screen Readers

The state of SaaS marketplace UX

A comprehensive review of popular SaaS marketplaces, including Airtable, Figma, Miro, Slack, and Zoom. Designing a SaaS marketplace or platform? Want to understand the SaaS marketplace experience of today? You’re in the right place. In this article, you’ll find a summary of the research I gathered to support my team in building our emerging platform. By reading… Continue reading The state of SaaS marketplace UX

Software accessibility for users with Dyslexia

It is estimated that 15% of the population has Dyslexia. In absolute numbers this means that 30 million adults in the USA alone are dyslexic and a lot of them don’t even know — because it is often not diagnosed. Dyslexia is a cognitive disability where the brain has difficulties to manipulate the sounds and letters of… Continue reading Software accessibility for users with Dyslexia

Conversational AI search: beware of smoke and mirrors

Search bots based on LLMs contain hidden dangers Photo by Julius Drost on Unsplash At the moment, conversational AI search is in a perilous place. In the midst of an AI hype boom, it’s easy to overlook the challenges and dangers inherent in the way major search companies are applying large language models to our information ecosystems.… Continue reading Conversational AI search: beware of smoke and mirrors

Can technology generate serendipity?

Serendipity by design Ideas for applying serendipity principles in the digital world (I) An (un)expected discovery I love flea markets. Whenever I go there, I usually don’t look for anything specifically; I am just opening myself to chance, to discovery by luck. I suppose most of the people coming to this place do the same: they expect… Continue reading Can technology generate serendipity?

21 Best CRM Software

The best CRM (Customer Relationship Management) software solutions help sales teams streamline critical processes to improve productivity, track customer interactions and gain actionable insights to deliver a personalized experience to sell smarter, shorten the sales cycle and drive better retention rates. This article reviews the 21 best CRM software to help you streamline your searches.… Continue reading 21 Best CRM Software

What did Victor Papanek leave for UX designers in “Design for Real Word”?

In the “Back to basics” series, I would like to rediscover the content of the textbooks I read at the beginning of my industrial design studies. I am a supporter of wise (prudent) use of the achievements of the predecessors, which is why I re-read these valuable, twentieth-century books on design and try to extract… Continue reading What did Victor Papanek leave for UX designers in “Design for Real Word”?

Twitter layoffs, meeting fatigue, Taylor Swift’s AI, Apple accessibility

Weekly curated resources for designers — thinkers and makers. “Any of us could face what our colleagues at Twitter faced yesterday. Some of us already have, and some of us will in the future, especially if you stick around the profession long enough. It’s a good reminder that, whether we realize it or not, we’re in this together. We… Continue reading Twitter layoffs, meeting fatigue, Taylor Swift’s AI, Apple accessibility

Stealing like an artist — design heuristics in creative ideation

Stealing like an artist — design heuristics in creative ideation Mental shortcuts and cognitive frameworks aren’t only useful in everyday judgments and problem-solving. When faced with creative challenges, we can also tap into our “design brain” to channel previously encountered ideas into our own work. At their core, design heuristics are the combination, exploration, or transformation of often already… Continue reading Stealing like an artist — design heuristics in creative ideation

Everything You Need to Know About Book Design

Are you interested in book design but don’t know where to start? You’ve landed in the right place. If you’re a book lover and you’ve always wondered how to design a book, here you’ll find a collection of resources and tutorials that will point you in the right direction. We’ll cover what book design is,… Continue reading Everything You Need to Know About Book Design

8 Best Free and Open-Source JavaScript Image Editors

The internet is filled with countless images uploaded by users. This is especially true for social media websites—and it is very rare for people to post original unedited images anywhere. It is also common to need to post images with a specific size or format. While there are a lot of full-fledged image editing apps… Continue reading 8 Best Free and Open-Source JavaScript Image Editors

How Automatically Convert your Excel File, Product Feed or XML to PDF Catalogs

Need to automatically convert your Excel file, product feed, or XML into PDF catalogs? Did you know that retailers and wholesalers can now connect various data sources automatically to create an interactive catalog? Keep reading  to learn the fastest and automated way to create a branded online ODF catalog from a data source. The innovative… Continue reading How Automatically Convert your Excel File, Product Feed or XML to PDF Catalogs

Where to Find the Best Avatar Graphics, Or Simply Create Your Own

November 24, 2021 by Sangalang Kristine Leave a Comment An avatar is a digital representation of a person or a user on a platform. Avatars are normally used in gaming, it is always fun to see a digitized version of yourself, right? Avatar graphics are limited in the past. This means that there are often… Continue reading Where to Find the Best Avatar Graphics, Or Simply Create Your Own