Cybernetics might just be the most important body of knowledge in 2026 and beyond. But don’t take my word for it. Look at the evidence: from technical staff at Anthropic to a production engineering talk at Factory, and YC founders speaking at Stanford — a pattern keeps emerging. They’re all talking about cybernetics. And as far as… Continue reading The forgotten science behind self-improving companies
Tag: happened
Totally remdom, or How browsers zoom text
Last week, I lied to my students. After I explained how the rem unit worked, I told them that they could compare px and rem by increasing the font size in their mobile browsers and see how it affects text zoom. Before I said that, we created a simple test page with two paragraphs and… Continue reading Totally remdom, or How browsers zoom text
Information Seeking in China: A Different Ecosystem, Familiar Behavior
Summary: Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we’ve seen in the West. Our recent research on information-seeking behavior found that generative AI (genAI) is meaningfully reshaping how people search — cutting through the friction of keyword foraging, accelerating habit change, and… Continue reading Information Seeking in China: A Different Ecosystem, Familiar Behavior
A new meta tag for respecting text scaling on mobile
When you open the accessibility settings on your smartphone and increase the font size, you will immediately notice that the system font size increases. On Android, as a Firefox user, you will also notice that websites scale. As a Chrome user, you won’t see any difference because Chrome doesn’t respect the font size settings for… Continue reading A new meta tag for respecting text scaling on mobile
Boost Design Autonomy with an Information Pipeline
Summary: A four-step framework for building influence over product direction by closing the information gaps that large, complex organizations create. Let me tell you a story I recently heard. A lead designer at an online review platform kept hearing that businesses were cancelling their ads because the setup was too confusing. The setup experience was… Continue reading Boost Design Autonomy with an Information Pipeline
Designing adaptive teams
A systemic analysis of Peter Senge’s learning organisation within the modern product and design ecosystem Designing Adaptive Teams Over the past few weeks I was reading the conceptual framework of the “Learning Organization,” as articulated by Peter Senge of the MIT Sloan School of Management, which represents a paradigm shift from the mechanical, industrial-era hierarchies toward… Continue reading Designing adaptive teams
Insights Aren’t Outcomes: Research Recommendation Breakage
Summary: Research recommendations often fail to reach users. Without tracking adoption, teams rely on hope instead of evidence to confirm their work creates change. Many research teams do good work. They identify the right problems, recruit the right participants, and run studies that reveal what is really going on. The end product is often packaged… Continue reading Insights Aren’t Outcomes: Research Recommendation Breakage
How to level up your confidence game?
[unable to retrieve full-text content] Confidence level Hi, I’m Hazel. I’m a product designer. Previously, I worked in construction for three years. Here was my day-to-day like: making sense of different drawings, drafting a project timeline. And that’s it! Quite boring. But I’m proud of my experience. Every day, I was problem-solving under pressure, understanding projects… Continue reading How to level up your confidence game?
The Humanization of ChatGPT and Its Impact on Trust
AI is the future, but we still know very little about it. We believe that understanding how people think about AI and how they use AI tools are key parts in being able to create proper AI-powered products and tools. This thought motivated us to do research on the topic. The research process itself was… Continue reading The Humanization of ChatGPT and Its Impact on Trust
Diary Studies: Understanding Long-Term User Behavior and Experiences
Summary: Participants log daily activities as they occur to give contextual insights about real-time user behaviors and needs. Defining Diary Studies A diary study is a qualitative user research method used to collect insights about user behaviors, activities, and experiences over time and in context. During a diary study, participants report their interactions and experiences… Continue reading Diary Studies: Understanding Long-Term User Behavior and Experiences
How you can create non-obvious UX research insights
6 tips to sidestep “we already knew it” feedback on a research report Image on https://www.nirandfar.com/hindsight-bias/ Every UX researcher wonders how they can create amazing insights that go beyond expectations and elicit a ‘wow!’ reaction from their audience. Despite conducting numerous rounds of interviews, sometimes our research reports can seem too plain and bland if they… Continue reading How you can create non-obvious UX research insights
Finding value at the bookends
Improving the design of solutions by conducting foundational pre-design research and post-launch analyses. The UX research field is experiencing a significant transformation as it becomes increasingly prevalent and expands beyond dedicated user researchers. Both user researchers and “people who do research” are engaging in more user interviews, surveys, and other forms of data collection, recognizing… Continue reading Finding value at the bookends
Embracing change with system-driven design
To embrace change, you have to make it easy and cheap. System-driven design is one way to do just that. Waterfall, the double diamond, and other traditional ways of approaching the development of digital products rooted in the building perspective take for granted that it’s easier to make changes to designs than code. They operate under… Continue reading Embracing change with system-driven design
AI is about to kill creativity
AI has a massive disruptive quality on the creative sector. Is AI going to benefit us, or will it create a new dark age for innovation? The Aeolipile (left) and the Steam engine (right) on a section of Bosch’s masterpiece The Last Judgment (Wikimedia) In the early first century, the first steam engine was invented… Continue reading AI is about to kill creativity
Seven mental models for UX Writing
Mental models to help you mature your work and deliverables. This article is part of the UX Translations series. It was originally written in portuguese by Camila Gaidarji via UX Collective 🇧🇷 and was translated to english with the intention of helping more designers and reaching an even wider audience. You can check the original… Continue reading Seven mental models for UX Writing
Systems and Operations in the Design Profession
Systems and operations in the design profession Photo by Deva Darshan on Unsplash I always loved conceptualizing and visualizing processes. As a product designer, I ended up working with a design team, doing user flows, user testing, design sprints, etc. As I was growing as a designer, I did more facilitation, customer journeys, created big conference… Continue reading Systems and Operations in the Design Profession
WordPress Product Founders on What They’d Do Differently
Incredible as it sounds, WordPress was initially released back in 2003. And it has evolved quite a bit during that time. It has become a mature, if ever-changing, platform for building websites. Its massive theme and plugin ecosystem have also seen its share of changes. We’ve witnessed solo entrepreneurs launching products, nurturing their growth, and… Continue reading WordPress Product Founders on What They’d Do Differently
4 Best Real User Monitoring Tools for 2022
The success of your website or web app hinges on the user experience. A positive experience translates into loyalty through high user retention and conversion rates, which in turn increase your profits. The good news is that you can discover exactly what kind of experience users are having on your website or web app. You… Continue reading 4 Best Real User Monitoring Tools for 2022
Can design change the world?
[unable to retrieve full-text content] Design won’t make the world a better place unless we make it happen Illustration of Design Evocatio, or falling in love with a new Roman God 1. Design Evocatio When Roman generals aimed to conquer a new city, they had plenty of technological tools and tactics, but one of the most interesting ones… Continue reading Can design change the world?
13 Ways to Celebrate IDAHOBIT Online
IDAHOBIT is today! With some parts of the world opening up, you may be getting ready to celebrate this special day in the real world too. However, read on for our tips to fly the flag online. What is IDAHOBIT? Every year, people across the world stand together to celebrate IDAHOBIT, which stands for the… Continue reading 13 Ways to Celebrate IDAHOBIT Online
Getting Started With the MStore Pro React Native App Template
Building a React Native app from scratch can be difficult. Setting up the initial project can be complex and annoying, especially for those who work primarily on web applications. How do you deal with the command-line interface? What is exporting your project? These questions pop up, and for your first few apps, they’ll seem like… Continue reading Getting Started With the MStore Pro React Native App Template
Submit A Form Without Page Refresh Using jQuery
A great way to improve the user experience of your website is to validate and submit forms without a page refresh. In this tutorial I’ll show you how easy it is to do just that—validate and submit a contact form that without page refresh using jQuery! Let’s get started. What We’re Building In this example,… Continue reading Submit A Form Without Page Refresh Using jQuery
Photoshop Basics: How to Feather in Photoshop
July 20, 2020 by Sangalang Kristine What is ‘Feather’ in Photoshop? To ‘feather’ an image simply means to soften its edges. In some references, ‘feathering’ is also called blurred edges. Feathering is done to an image for a variety of purposes. This is usually used to isolate a certain part of an image, to use… Continue reading Photoshop Basics: How to Feather in Photoshop
How to Create a Company Timeline With a WordPress Plugin
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When running a business, creating an emotional connection with your audience is key. This emotional connection will allow you to communicate with your audience on a deeper level, making them more likely to make a purchase on your website. While there are many ways that you can create this emotional connection, one method that stands… Continue reading How to Create a Company Timeline With a WordPress Plugin