UX and CX Merge: The Shift from Products to Journeys

Summary:  Organizations are starting to merge user experience and customer experience into a single function, setting the foundation for a journey-centric-experience practice. Organizational silos and product-centric design make it difficult to resolve friction for customers who use our products and services. User-centered design is applied to digital products, but many pain points in real customer… Continue reading UX and CX Merge: The Shift from Products to Journeys

3 Design Processes for High Usability: Iterative Design, Parallel Design, and Competitive Testing

Summary:  3 methods for increasing UX quality by exploring and testing diverse design ideas work even better when you use them together.  This is an updated version of an article written by Jakob Nielsen in 2011. There’s no one perfect user-interface design, and you can’t get good usability by simply shipping your one best idea.… Continue reading 3 Design Processes for High Usability: Iterative Design, Parallel Design, and Competitive Testing

Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience

Implementing digital billing solutions stands out as a transformative strategy to bolster financial operations. This adoption optimizes billing processes and significantly improves the customer experience across various touchpoints.  Integrating digital billing systems into your operations enables you to handle challenges more efficiently while ensuring a smooth and enjoyable customer journey. This article will explore how… Continue reading Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience

30+ High-Impact Websites Leveraging the Latest Web Design Trends

In today’s tech-driven world, the art of crafting high-impact websites relies heavily on harnessing web design trends that captivate and convert. Each year, new innovations influence how brands and businesses present their digital identity. From animations that bring content to life, to layouts optimized for interaction, top trends in web design emphasize aesthetics, accessibility, and… Continue reading 30+ High-Impact Websites Leveraging the Latest Web Design Trends

15 Free Resume Templates (PSD)

In today’s competitive job market, a strong first impression can be the key to landing your dream role. Your resume is often that first introduction to potential employers. By choosing the right design, you can highlight your skills and experiences while standing out visually. If you’re looking for professionally designed resumes without breaking the bank,… Continue reading 15 Free Resume Templates (PSD)

Free Simple Branding Stationery Mockup

Presenting your branding concepts professionally can make all the difference in winning over clients and securing contracts. A well-designed Stationery Mockup allows you to showcase your branding assets in a realistic and visually appealing way. Whether you’re designing for a corporate client or creating personal branding projects, having the right branding mockups is essential for… Continue reading Free Simple Branding Stationery Mockup

Continuous Product Design: Step-by-step Guide

Most IT-supplied products and functions are not used in practice. Resources, applications, and software remain idle. Not all companies consider whether their products are effective for the users. Consequently, 91% of unsatisfied customers don’t complain about their bad experience. They simply leave without giving feedback. A vivid proof is the mobile development market, which has… Continue reading Continuous Product Design: Step-by-step Guide

Objection Handling: The Secret to Improving Your Website Conversion Rate

Let’s face it, users are naturally cautious online. They’ve got questions buzzing in their heads and concerns that need addressing before they’ll even think about clicking that “Buy Now” button. In the digital marketplace, understanding and addressing these customer objections is crucial for success. In this article, I will explore sales objection handling techniques, its… Continue reading Objection Handling: The Secret to Improving Your Website Conversion Rate

Explicitly State the Difference Between Options

Summary:  When the key differences between choices are implied or buried, users often select the wrong option or misunderstand the features. This is an updated version of an article written by Jakob Nielsen in 2013.  Users are bombarded with choices on the internet. That’s why the best websites make it easy for users to analyze… Continue reading Explicitly State the Difference Between Options

Key Metrics for Designers to Track in the Checkout

[unable to retrieve full-text content] Measuring checkout efficiency is crucial for every eCommerce website, as it directly impacts business success. In this article, I will share key metrics that help understand checkout performance and provide actionable insights, enabling designers to enhance the checkout process and optimize the user experience. Overall Checkout Completion Rate The overall… Continue reading Key Metrics for Designers to Track in the Checkout

How to create UX research highlights video

What are user research highlights? What are they good for? This article answers these basic questions about highlights in UX research and, in addition, provides the exact procedure for creating highlights on the UXtweak platform. TABLE OF CONTENTS What is a User research highlight?  A user research highlight (sometimes referred to as a… Continue reading How to create UX research highlights video

The Humanization of ChatGPT and Its Impact on Trust

AI is the future, but we still know very little about it. We believe that understanding how people think about AI and how they use AI tools are key parts in being able to create proper AI-powered products and tools.  This thought motivated us to do research on the topic. The research process itself was… Continue reading The Humanization of ChatGPT and Its Impact on Trust

Simple and Clean Minimal CV Resume Templates

In today’s fast-paced job market, recruiters often spend mere seconds scanning resumes before deciding on an interview. A cluttered or poorly formatted CV Resume can mean your application gets tossed aside, even if you possess the perfect skillset. This is where the power of minimal CV resumes comes into play. As technology evolves, so too… Continue reading Simple and Clean Minimal CV Resume Templates

50 Best Book Cover Mockups

For any author, the book cover is the first impression your story makes. It’s the billboard on a crowded shelf, the digital thumbnail that catches a reader’s eye. A well-designed cover can entice readers to delve into your world, sparking their imagination and promising a captivating journey. But crafting the perfect cover can feel daunting,… Continue reading 50 Best Book Cover Mockups

Designer engagement report

[unable to retrieve full-text content] Top 3 problems for designers: no research, no design strategy, and no career progression Image by Matej Latin (Author) It’s been a horrible year for design. Mass layoffs from 2023 continued and got even worse. AI is threatening to take creatives’ jobs, designers need to go through up to 11 rounds… Continue reading Designer engagement report

Product Testing

Product testing is an essential stage in bringing any new product to market. Before a product is released to consumers, companies will thoroughly test it to identify any flaws or areas for improvement. The goal is to catch issues while the product is still in development. Though testing adds steps in product development,… Continue reading Product Testing

Simple and Clean Business Cards For Your Brand: A Guide to Timeless Design

0 Shares In today’s digital age, clean business cards might seem like a relic of the past. However, a well-designed card remains a powerful networking tool. It’s a tangible representation of your brand, a physical object someone can hold onto and reference later. But in a world bombarded with flashy marketing, how do you create… Continue reading Simple and Clean Business Cards For Your Brand: A Guide to Timeless Design

7 Tips for Memorable and Easy-to-Understand Imagery

Summary:  A few relevant, high-quality visuals placed next to associated text can boost users’ comprehension of your content and its memorability. When implemented strategically, visuals can enhance users’ ability to understand and remember products. Here are seven best practices for memorable visuals. #1 Choose or Create Relevant Visuals Visuals exist alongside other content, and users… Continue reading 7 Tips for Memorable and Easy-to-Understand Imagery

The rise of Generative AI-driven design patterns

[unable to retrieve full-text content] How Generative AI advances are helping shape the future of feature design, from enhancing content interaction to more informed decision-making Order among chaos (Credit: Dall-E) The ChatGPT revolution has been unfolding for over a year now. While the specific chatbot may not represent a seismic technical shift, the profound change in… Continue reading The rise of Generative AI-driven design patterns

Recipe for Success – Design Essentials for Crafting Engaging Meal Plan Graphics Graphic Design Junction

Often, when crafting meal plan graphics, we tend to overlook the fact that our designs need to do more than just convey information – they should feel appealing, trigger emotions, and even stimulate the sense of taste magically. So, let’s explore the recipe for a killer meal plan design. The ingredients? A canny use of… Continue reading Recipe for Success – Design Essentials for Crafting Engaging Meal Plan Graphics Graphic Design Junction

13 Top UXarmy Alternatives & Competitors in 2024

Everything has an alternative these days. With so many options, your users won’t settle for something mediocre. Your website must be easy and enjoyable to use. But, how do you know if your website is effective or not? For this, you need UX testing tools. Picking the right tool to do this can… Continue reading 13 Top UXarmy Alternatives & Competitors in 2024

Top 10 Mistakes When Creating User Journey Maps

[unable to retrieve full-text content] Here are the top 10 common mistakes to watch out for when creating user journeys: 1. Not defining clear objectives Creating a user journey without a clear goal is like setting out on a trip without a destination. It’s crucial to know what you’re trying to understand or achieve with… Continue reading Top 10 Mistakes When Creating User Journey Maps

Unleashing the power of Pixar’s storytelling in product design

The struggle is real, we simply can’t escape companies constantly bombarding us with digital experiences everywhere on the internet via websites and apps on our phones, watches, computers, VR headsets — download this! sign up here! join for free! At last count, there are approximately 1.13 billion websites and 9 million mobile apps in existence! Credit: Gaurav There… Continue reading Unleashing the power of Pixar’s storytelling in product design

How to Plan Your First Successful Website

Development By Simon Sterne 3 days ago Planning a new website can be exciting and — if you’re anything like me — a little daunting. Whether you’re an experienced freelancer, a team of hardened developers, or a small business owner, a well-structured plan is critical for success. In this post, I’ll give you the benefit… Continue reading How to Plan Your First Successful Website