When and why to create a Product Glossary for your team

[unable to retrieve full-text content] Improve internal communication and make your innovations easier to use and understand. “The world we see is defined and given meaning by the words we choose.”— Wittgenstein This article describes the process of creating and developing a robust glossary for tech companies, with the ultimate goal of maintaining content consistency… Continue reading When and why to create a Product Glossary for your team

Feedback: The Foundation of the Designer Communication Toolset

Reality hits as soon as you cut into a piece of wood. First, you might blame the quality of the wood. After countless trials and errors, you slowly begin to realize that using a Ryoba requires practice, patience, and technique.  Based on my experience and after a series of internal mentoring at UX studio, I… Continue reading Feedback: The Foundation of the Designer Communication Toolset

Menu-Design Checklist: 17 UX Guidelines

Summary:  People rely on menus to find content and use features. Use this checklist to make sure your menus do their job. Too often, we observe users struggling with menus that are confusing, difficult to manipulate, or hard to find. Avoid common mistakes by following these guidelines for usable navigation menus. Make Navigation Visible 1.… Continue reading Menu-Design Checklist: 17 UX Guidelines

Product Testing

Product testing is an essential stage in bringing any new product to market. Before a product is released to consumers, companies will thoroughly test it to identify any flaws or areas for improvement. The goal is to catch issues while the product is still in development. Though testing adds steps in product development,… Continue reading Product Testing

Content Standards in Design Systems

Summary:  Content standards in design systems support a holistically consistent user experience and efficient collaboration between writers, content, and UI designers. Efficiency and consistency are always at the top of UX practitioners’ minds, especially for teams facing tight deadlines or resource constraints. While design systems commonly prioritize UI design components and patterns, incorporating content standards… Continue reading Content Standards in Design Systems

The Ultimate Guide To Writing a Winning Request for Proposal

Embarking on a significant project demands careful planning, a clear vision, and the right partnerships. One of the critical steps in this journey is creating and distributing an effective request for proposal (RFP). It’s a document that outlines your project’s needs and invites vendors or contractors to bid for the job. Crafting a compelling RFP… Continue reading The Ultimate Guide To Writing a Winning Request for Proposal

Success Lies in Mastering the Fundamentals Like Consistency

Learn about lean user research and testing this May with my upcoming workshop. Find out more here or just email me and I’ll tell you all about it. https://cdn.simplecast.com/audio/9a370638-98b2-4070-b6d0-c16b5b5c99b3/episodes/521c1564-0606-496f-8641-a38b4cb92442/audio/3da2d2a5-9302-402e-af44-7a9b1e8670c8/default_tc.mp3?nocache Listen to this post and subscribe using Apple Podcasts, Google Play, Spotify or RSS Hey all. I have been working on web apps a lot lately.… Continue reading Success Lies in Mastering the Fundamentals Like Consistency

Best AI Design Tools: Insights & Tips From 50+ Tools

Impact of AI in design When it comes to design, AI has great creative capacity, given its text generation and text-to-image capabilities. Seeing some photorealistic images generated by AI, we cannot help but wonder what this means for us as designers.  Some of the questions that were on our minds: How can we use this… Continue reading Best AI Design Tools: Insights & Tips From 50+ Tools

Top 10 Mistakes When Creating User Journey Maps

[unable to retrieve full-text content] Here are the top 10 common mistakes to watch out for when creating user journeys: 1. Not defining clear objectives Creating a user journey without a clear goal is like setting out on a trip without a destination. It’s crucial to know what you’re trying to understand or achieve with… Continue reading Top 10 Mistakes When Creating User Journey Maps

Designing genAI-enhanced features

Elevating user experience through intelligent content enhancement and personalization. Futuristic workspace (Created with Dall-E) Chatbots serve as an accessible gateway to the realm of Generative AI features, a fact underscored by the success of ChatGPT. Their simplicity, requiring only basic instructions to engage in natural dialogues, allows them to integrate across various digital platforms seamlessly. Yet,… Continue reading Designing genAI-enhanced features

Creating an Interactive Mouse Effect with Instancing in Three.js

Mind-blowing effects that require thousands, possibly millions of objects like hundreds of paper planes, brains made out of triangles, or a galaxy of stars, push the limits of the GPU. However, sometimes it’s not because the GPU cannot draw enough, at times it’s bottlenecked by how much information it’s receiving. In this tutorial, we’ll learn… Continue reading Creating an Interactive Mouse Effect with Instancing in Three.js

Quantitative hiring in UX, designing for left-handed people, how to pitch UX research

Weekly curated resources for designers — thinkers and makers. “In November 2022, Brian Chesky, CEO of Airbnb, began a tweet thread with “I’ve heard you loud and clear” in response to a customer backlash over the way they hid additional costs till the checkout page. “You feel like prices aren’t transparent…starting next month, you’ll be able to see… Continue reading Quantitative hiring in UX, designing for left-handed people, how to pitch UX research

Name/Role/Value – Whose Role Is It Anyway?

Welcome to the next edition of my Design Strategy blog series. Today, I’m sharing a client story with the hope that y’all will focus on thinking about WHY you should do things differently so that your program can rapidly mature and scale quickly. I will once again skip the “how-to” article formula and dry laundry… Continue reading Name/Role/Value – Whose Role Is It Anyway?

Vanishing designers, guide to risky projects, UI transitions, AI in UX

Weekly curated resources for designers — thinkers and makers. “Look around us. Every business is an app and every app feels the same, because every designer has the same resume, follows the same process, graduates from the same program, uses the same tool, scrolls the same Dribbble feed, reads the same Medium articles, expects the same career outcome,… Continue reading Vanishing designers, guide to risky projects, UI transitions, AI in UX

Housing, It’s a Human Right (Part 2)

A 3-Part Series on the digital accessibility of the housing process experienced by people with disabilities. In this 3-part series, we will look at the challenges and rewards of the entire experience surrounding the process of acquiring housing for people who live with a disability.  We will look at: Buying an existing home Leasing an… Continue reading Housing, It’s a Human Right (Part 2)

Designing safe and trustworthy AI systems

Designing for safe and trustworthy AI Why human oversight to make up for AI errors doesn’t work and what we can do instead Illustration created by Cara Storath in Midjourney As much as AI is powerful, in some cases it can be misleading or wrong. A realization that came too late to a New York lawyer,… Continue reading Designing safe and trustworthy AI systems

The usability problem with prompt-driven AI

As the GenAI hype dust settles — it’s time to start thinking about usability and the opportunity it presents to address declining engagement and retention. Source: Pexels GenAI represents a new paradigm in User Interface Design and a radical shift from Command-Based Interaction Models and Graphical User Interfaces which have dominated the last 50 years of computing.… Continue reading The usability problem with prompt-driven AI

Deque Systems Welcomes and Announces Support for WCAG 2.2

Deque Systems congratulates the W3C Accessibility Guidelines Working Group (AGWG) members on the official release of the new Web Content Accessibility Guidelines (WCAG) version 2.2, which were released October 5 at 8:39 am EST. With more employees actively working to develop WCAG 2.2 within the W3C than any other business, we’re thrilled to see the… Continue reading Deque Systems Welcomes and Announces Support for WCAG 2.2

How Serious Is Your Design Practice About Learning?

Today I’m sharing a strategic approach that enables your design practice to learn more from the accessibility-related data you already have. I will again skip the “how to” article formula and dry laundry lists of tactical “do this/don’t do that” mechanics. Instead, I’ll focus on helping you think about WHY you should do things differently… Continue reading How Serious Is Your Design Practice About Learning?

Ethical growth, AI authors, the mind of a type designer, UX research emails

Weekly curated resources for designers — thinkers and makers. “Growth hacks or so-called psychology tricks have a negative reputation. and it’s not a surprise. Think about the last time you stumbled upon such a “smart” hack — maybe when you were trying to unsubscribe from newsletters you didn’t mean to sign up for, or when booking a low-cost flight became… Continue reading Ethical growth, AI authors, the mind of a type designer, UX research emails

11 Free Website Builders to Try in 2023

Before we go any further, let’s get the whole ​‘all you need to make a website is a basic text editor and a browser’ thing out of the way before we start: Yes, it’s true, you can make a fully functioning, good-looking website with NotePad or TextEdit, but you also need a not inconsiderable level of knowledge and skill. And even… Continue reading 11 Free Website Builders to Try in 2023

WWDC 2023 Accessibility Goodies for Developers

This year, Apple’s annual Worldwide Developers Conference (WWDC) was a big deal! Among the many announcements this year, Apple introduced the new Apple Vision Pro headset which has arguably and understandably stolen the show this year.  Although Vision Pro may be the big talk of the town post-WWDC, there was also a myriad of exciting… Continue reading WWDC 2023 Accessibility Goodies for Developers

An Introductory Guide to Understanding Cognitive Disabilities

“For most people, technology makes things easier. But for people with disabilities, technology makes things possible” – Mary Pat Radabaugh By Glenda Sims and Jennie Delisi Think about the last time you hit “Snooze” on your phone’s alarm. Do you even remember pressing the button? Chances are you successfully went back to sleep for another… Continue reading An Introductory Guide to Understanding Cognitive Disabilities

Amazon lawsuit, tips for UX leaders, beating AI, all new things Figma

Weekly curated resources for designers — thinkers and makers. The FTC has slapped Amazon with a lawsuit, accusing the company of duping millions of customers into signing up for its Prime subscription service through deceptive user interface designs. But the lawsuit goes even deeper. Amazon allegedly made canceling subscriptions an odyssey, with a purposefully complicated labyrinthine process designed… Continue reading Amazon lawsuit, tips for UX leaders, beating AI, all new things Figma