Summary: Context architecture applies information architecture principles to AI systems, helping agents interpret information and produce better, user aligned responses. From Prompts to Context The way we shape AI products has evolved quickly. It started with prompt engineering. Early on, success depended on crafting the right instruction. A well-written prompt could unlock surprisingly strong results,… Continue reading Context Architecture
Tag: expectations
The forgotten science behind self-improving companies
Cybernetics might just be the most important body of knowledge in 2026 and beyond. But don’t take my word for it. Look at the evidence: from technical staff at Anthropic to a production engineering talk at Factory, and YC founders speaking at Stanford — a pattern keeps emerging. They’re all talking about cybernetics. And as far as… Continue reading The forgotten science behind self-improving companies
TaxBuddy, Making Taxes Feel Less Taxing
[unable to retrieve full-text content] TaxBuddy — Making Taxes Feel Less Taxing Simplifying financial complexity through intuitive UX and Visual Design. Project Summary When we first began working on TaxBuddy, the goal was simple — to make the process of filing taxes feel less intimidating for everyday users. But soon, we realized the real challenge wasn’t just about simplifying steps, it… Continue reading TaxBuddy, Making Taxes Feel Less Taxing
15 Great Tools & Resources for Designers & Agencies in 2024
Posted · Category: Design, Tools <!– –> It’s 2024 and the number of web design resources and tools on the market seems overwhelming. That’s good news since you need the right tools and resources to come up with competitive designs. The bad news is, rather than sifting through thousands of products to get the ones… Continue reading 15 Great Tools & Resources for Designers & Agencies in 2024
Managed-UX Integration: A Team Model for UX Autonomy and Product Alignment
Summary: In the managed-UX integration model, UXers report to UX leadership, stay connected to their peers, and work daily with product teams to drive outcomes. How Should UX Teams Be Structured? As product development grows more complex, so do the questions related to team models and reporting structures: Should UX professionals report to product managers?… Continue reading Managed-UX Integration: A Team Model for UX Autonomy and Product Alignment
Prioritize Smarts over Sentience to Increase Trust with AI
Summary: People trust AI more when it seems smarter rather than sentient. AI emotions can reduce trust in factual, task-oriented work and reduce AI reliability. A common concern from attendees of our Designing AI Experiences course is how to help users develop trust with artificial intelligence (AI). One technique that designers are frequently tempted to… Continue reading Prioritize Smarts over Sentience to Increase Trust with AI
How Design Identity in Medical Devices Builds Trust
Design identity shapes how patients and healthcare professionals perceive medical devices. Colors, shapes, technical aspects, and testing influence trust in high-stakes environments where reliability is paramount. A well-designed device signals safety and competence, while a poor design can raise doubts about quality. In healthcare, where decisions impact lives, the functional design of medical devices plays… Continue reading How Design Identity in Medical Devices Builds Trust
Top 8 Methods for UX Research Analysis w/ Tools & Tips
Key takeaways 💡 User research analysis is the process of interpreting data and insights collected during the user research stage. 🔦 In user research analysis, the data that we analyze generally falls under two categories: qualitative and quantitative data. 🔎 UX research analysis and UX research synthesis are two distinct processes that serve distinct roles… Continue reading Top 8 Methods for UX Research Analysis w/ Tools & Tips
AI Design Tools Are Marginally Better: Status Update
Summary: Despite improvements in narrow-scope AI design tools, most design-specific AI cannot replicate human designers’ output quality. This is a follow-up to the 2024 article AI UX-Design Tools Are Not Ready for Primetime: Status Update. In April 2024, AI-powered design tools were not useful to designers. As of May 2025, their usefulness has improved, but we’re… Continue reading AI Design Tools Are Marginally Better: Status Update
Prompt Suggestions
Summary: System-generated suggestions for AI prompts must be contextually relevant, personalized, and specific to the task and the user’s level of experience. Prompt suggestions are a common design element in AI-chat features, but users often ignore them, especially when they’re not in the right place or don’t feel useful. Done well, though, prompt suggestions can… Continue reading Prompt Suggestions
Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience
Implementing digital billing solutions stands out as a transformative strategy to bolster financial operations. This adoption optimizes billing processes and significantly improves the customer experience across various touchpoints. Integrating digital billing systems into your operations enables you to handle challenges more efficiently while ensuring a smooth and enjoyable customer journey. This article will explore how… Continue reading Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience
Your AI UX Intern: Meet Ari
Summary: Work with AI tools in UX the way you’d work with an intern: Treat their work as a first pass, double-check their facts, and provide specific instructions. We’ve long recommended working with AI tools like you might work with an intern — providing lots of instructions, guidance, oversight, and correction. This analogy helps avoid… Continue reading Your AI UX Intern: Meet Ari
Documenting design process with Notion
[unable to retrieve full-text content] An ultimate approach to Design Documentation Managing projects efficiently is crucial to keep your work process moving smoothly. Working within a design team, or collaborating with multiple stakeholders, staying organised can be a challenge. This is where a Design Documentation Notion Template comes into play. Design documentation – Notion template A… Continue reading Documenting design process with Notion
UX Design Mistakes of the B2C E-Commerce Galaxy
Want to know more? Come with me to meet some design mistakes in the galaxy of e-commerce far, far away. 1. The petrol station approach – main navigation issue Finding the toilet in a petrol station’s cafeteria can be stressful.You enter the main door and find yourself in an open space. While figuring out if… Continue reading UX Design Mistakes of the B2C E-Commerce Galaxy
Exploring AR Design for Children
Lab Projects Nurturing Innovation Through Lab Projects At UX studio, our lab projects help our team flex their creative muscles and freely explore new ideas, methods and technologies. During lab projects, we work within the studio in a smaller team to achieve a specific goal we’ve set, or develop a product we’ve envisioned. The dedicated… Continue reading Exploring AR Design for Children
Aura: Reimagining Therapy through a Multisensory Perspective
[unable to retrieve full-text content] A service that aims to provide experiential multisensory therapy by building upon the virtues of the self-devised ‘Experience-Therapy Dyad’ and mixed reality. Team Pranoy Kanungo , Nikhil Srivastava, and Sahil R Timeframe 3 Months (July 2021 to October 2021) Designing for Mental Wellness With the passage of time, the value of mental health has solidified… Continue reading Aura: Reimagining Therapy through a Multisensory Perspective
Feedback: The Foundation of the Designer Communication Toolset
Reality hits as soon as you cut into a piece of wood. First, you might blame the quality of the wood. After countless trials and errors, you slowly begin to realize that using a Ryoba requires practice, patience, and technique. Based on my experience and after a series of internal mentoring at UX studio, I… Continue reading Feedback: The Foundation of the Designer Communication Toolset
The 4 Stages of AI Image Generation: An Experience Map
Summary: AI image generation users often follow a similar creative process: ideate, generate, refine, and export. Understanding how expert users use AI tools in the process of image generation can help designers and other beginner users get better at using these tools for their projects; it can also inform the future design of such tools.… Continue reading The 4 Stages of AI Image Generation: An Experience Map
What is User-Centered Design (UCD)? w/Process
With users becoming more and more educated, user-centered design is the secret sauce to the success of your digital product or service. If you are looking to learn how to unlock your product’s potential by adopting a user-centered design approach look no further. In this article, we have collated everything you need to… Continue reading What is User-Centered Design (UCD)? w/Process
Product Testing
Product testing is an essential stage in bringing any new product to market. Before a product is released to consumers, companies will thoroughly test it to identify any flaws or areas for improvement. The goal is to catch issues while the product is still in development. Though testing adds steps in product development,… Continue reading Product Testing
The Ultimate Guide To Writing a Winning Request for Proposal
Embarking on a significant project demands careful planning, a clear vision, and the right partnerships. One of the critical steps in this journey is creating and distributing an effective request for proposal (RFP). It’s a document that outlines your project’s needs and invites vendors or contractors to bid for the job. Crafting a compelling RFP… Continue reading The Ultimate Guide To Writing a Winning Request for Proposal
Customer Experience Development: Building Stronger Connections with Your Customers
The Power of CX Development: Building Strong Connections with Customers The significance of a customer experience process is increasing rapidly in the e-commerce realm. Without the physical touchpoints applied in brick-and-mortar retail, it encompasses the entire customer journey. The foundation of effective digital selling, therefore, is the seamless fusion of technology, comfort, and human connection… Continue reading Customer Experience Development: Building Stronger Connections with Your Customers
Diary Studies: Understanding Long-Term User Behavior and Experiences
Summary: Participants log daily activities as they occur to give contextual insights about real-time user behaviors and needs. Defining Diary Studies A diary study is a qualitative user research method used to collect insights about user behaviors, activities, and experiences over time and in context. During a diary study, participants report their interactions and experiences… Continue reading Diary Studies: Understanding Long-Term User Behavior and Experiences
15 Great Tools & Resources for Designers & Agencies in 2024
Posted · Category: Design, Tools It’s 2024 and the number of web design resources and tools on the market seems overwhelming. That’s good news since you need the right tools and resources to come up with competitive designs. The bad news is, rather than sifting through thousands of products to get the ones that best… Continue reading 15 Great Tools & Resources for Designers & Agencies in 2024