Tag: analysis

AI Features Must Solve Real User Problems

Summary:  AI features must solve real problems, not be implemented for novelty. Unnecessary AI chatbots and features can harm rather than help users. Generative AI has been bringing plenty of change over the past two years. While it’s substantially changing what and how we design, some things stay the same. One important UX principle is… Continue reading AI Features Must Solve Real User Problems

MeasuringU reviews, price & alternatives

❕ Important note: This review site presents information relevant for researchers, not for participants in the user panel. TABLE OF CONTENTS What is MeasuringU? MUiQ is a UX research tool for desktop and mobile, offering usability studies, IA testing, surveys, and live sessions. With task recordings, click maps, and analytics, it helps you gain user… Continue reading MeasuringU reviews, price & alternatives

Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience

Implementing digital billing solutions stands out as a transformative strategy to bolster financial operations. This adoption optimizes billing processes and significantly improves the customer experience across various touchpoints.  Integrating digital billing systems into your operations enables you to handle challenges more efficiently while ensuring a smooth and enjoyable customer journey. This article will explore how… Continue reading Revolutionizing the Checkout: The Impact of Digital Billing on Customer Experience

Best Figma User and Usability Testing Plugin

Key Takeaways 👉 UXtweak seamlessly connects with Figma, making it easy to start testing your prototypes without complicated setup. 👉 The plugin provides in-depth analytics, including statistics, heat maps, and funnels, to help you understand user behavior. 👉 UXtweak offers access to a reliable pool of testers, ensuring dependable feedback from your respondents. 👉 The… Continue reading Best Figma User and Usability Testing Plugin

Top 9 Fintech Design Agencies – 2024

If you need to hire FinTech designers or find an agency to improve your digital presence, choosing the right one is key. Designing for FinTech means combining creativity with technical know-how to make sure everything from UI to UX is top-notch. When choosing a fintech branding firm, it’s crucial to consider your specific needs, budget,… Continue reading Top 9 Fintech Design Agencies – 2024

What is symbolism in film?

Symbolism is all about using objects, characters, or colours to represent ideas or concepts. In film, this means filmmakers can get across complex themes and emotions without having to state them explicitly. Symbols can be universal, e.g. how a heart might symbolise love, or they can be specific to a particular film or director’s style.… Continue reading What is symbolism in film?

Moderated research with dscout

Moderated research helps gather qualitative feedback directly from users. dscout, a research platform, simplifies this process with tools for participant recruitment, live video interviews, and automated data transcription and analysis. This article explores how dscout’s features support moderated user research and compares its effectiveness to other research tool. TABLE OF CONTENTS Does dscout… Continue reading Moderated research with dscout

Introducing the new axe DevTools Extension’s User Flow Analysis feature

Today, we’re announcing the beta release of User Flow Analysis, a new feature of the axe DevTools Extension that lets you test entire customer journeys and create a single report with accessibility issues automatically deduplicated. Try it now: New users can sign up for a 14-day free trial, expired trial users can reactivate, and customers… Continue reading Introducing the new axe DevTools Extension’s User Flow Analysis feature

Generative AI UX Design Patterns

[unable to retrieve full-text content] PRACTICAL DESIGN INNOVATION Facilitating conversations on Generative AI in your UX ecosystem Midjourney Generative AI can add value to your site in many more ways than as a conversational ChatGPT-like experience or as a feature like the button on resume sites that generates your cover letter. Let’s explore different ways to… Continue reading Generative AI UX Design Patterns

10 Best Reputation Management Tools (Our Picks for Creatives)

Do you want to find effective tools for managing your online reputation?  In today’s digital world, a positive online reputation is crucial for individuals and businesses. It builds trust, credibility, and loyalty while protecting your brand image, ultimately contributing to long-term success and growth. Studies show that over 70% of consumers trust online reviews as… Continue reading 10 Best Reputation Management Tools (Our Picks for Creatives)

Traditional Usability Testing Might Be Causing You Problems

https://cdn.simplecast.com/audio/9a370638-98b2-4070-b6d0-c16b5b5c99b3/episodes/d4fd7145-ca73-4183-a3f8-83f1ef133a76/audio/1c85c02a-4c16-4877-bdfc-188db2fb942b/default_tc.mp3?nocache Listen to this post and subscribe using Apple Podcasts, Google Play, Spotify or RSS Hi all.When you hear somebody talking about testing with users, what do you think about? You are likely picturing traditional usability testing. In it, a participant navigates a website with a facilitator while being recorded. If you’re not quite as… Continue reading Traditional Usability Testing Might Be Causing You Problems

13 Top Great Question Alternatives & Competitors in 2024

Finding the best user testing platform is more challenging than it sounds. There are many existing giants and rising stars in the market. One of them is Great Question. But, if you’ve clicked this article, it means Great Question may not be the best tool for your needs. That’s why we’ve listed… Continue reading 13 Top Great Question Alternatives & Competitors in 2024

Top 10 Mistakes When Creating User Journey Maps

[unable to retrieve full-text content] Here are the top 10 common mistakes to watch out for when creating user journeys: 1. Not defining clear objectives Creating a user journey without a clear goal is like setting out on a trip without a destination. It’s crucial to know what you’re trying to understand or achieve with… Continue reading Top 10 Mistakes When Creating User Journey Maps

The power of beauty in communicating complex ideas

Can we defend pursuing beauty when communicating science or innovation? When creating visuals to explain complex ideas, cutting edge innovations or new scientific research we often focus on the images’ ability to carry information. But data visualization, infographics or even schematics have a hidden power we rarely discuss: beauty. Obviously not all images are beautiful. As… Continue reading The power of beauty in communicating complex ideas

How Serious Is Your Design Practice About Learning?

Today I’m sharing a strategic approach that enables your design practice to learn more from the accessibility-related data you already have. I will again skip the “how to” article formula and dry laundry lists of tactical “do this/don’t do that” mechanics. Instead, I’ll focus on helping you think about WHY you should do things differently… Continue reading How Serious Is Your Design Practice About Learning?

I sent an email, but nobody read it. So I sent out an invite.

When it comes to group dynamics, there are two key factors that play a crucial role: task-oriented and maintenance-oriented behaviors. As you plan your team’s agenda, consider how these factors influence the dynamics and productivity of the group. midjourney 2023 / prompt: Google calendar full of meetings “Not another meeting…” or “this could have been an email…”… Continue reading I sent an email, but nobody read it. So I sent out an invite.

Finding value at the bookends

Improving the design of solutions by conducting foundational pre-design research and post-launch analyses. The UX research field is experiencing a significant transformation as it becomes increasingly prevalent and expands beyond dedicated user researchers. Both user researchers and “people who do research” are engaging in more user interviews, surveys, and other forms of data collection, recognizing… Continue reading Finding value at the bookends

AI? Artificial Intelligence? Accessible Intelligence!

What We Can Look Forward To in the New AI World The Journey For the uninitiated, the concept of AI could seem new, but I can remember learning the term in the late 1980s when I took a course in LISP. LISP is a computer language originally developed over sixty years ago at MIT and… Continue reading AI? Artificial Intelligence? Accessible Intelligence!

Good UX is not enough without a proper communication plan

To make a design thrive, you should support it with strategies to make it even more robust and accepted. There should be a coexistence between a practical design that should be free of explanation (invisibility) and effective communication (notoriety) Like many designers, I’ve been practicing this mantra all my career: “Good design is invisible,” but… Continue reading Good UX is not enough without a proper communication plan

The way you make me feel — how to set up in-app feedback

The way you make me feel — how to set up in-app feedback The success and longevity of an application depend on positive user acceptance. In order to integrate the users’ problems, needs, and expectations, it is necessary to continuously collect and analyze their feedback. From the various possible feedback channels, I have mapped the best practices for… Continue reading The way you make me feel — how to set up in-app feedback

Turning users into AI, UX personality test, modeling components in Figma

Weekly curated resources for designers — thinkers and makers. Modern products often have a large amount of user research data from different sources: user research interviews, intercom conversations, customer e-mails, surveys, customer reviews on various platforms, and whatnot. Making sense of all that data is a challenging task. A traditional way to do that is to maintain a… Continue reading Turning users into AI, UX personality test, modeling components in Figma

Should you do UX Research yourself, or hire an agency?

The Pros and Cons of these two options — plus a third you might have ignored The number at the end of the agency’s proposal was over one million Euros. I was floored. A client of mine had sent me a proposal from the latest research consulting firm in the runnings to help them explore a new market. Of the… Continue reading Should you do UX Research yourself, or hire an agency?

What does your design cause?

What does your design cause which is undesirable or unintended or at odds with the design intent? How does one ask and answer these questions? In these next few posts I’m going to propose some ways of answering these questions that build up in complexity and propose some ways of thinking about causality and modeling… Continue reading What does your design cause?