This year on my team, we had a moment where we realized that our UX quality was slipping. It started with a few surprising feedback tickets, then we noticed some patterns in our dovetail user research sessions, then got some rather harsh NPS scores, until finally we realized we needed to quantify our UX quality… Continue reading How does your team measure UX quality?
Designing for scalable Dynamic Type in iOS for accessibility When we wanted to implement accessibility settings on our iOS mobile app, I had to figure out where to start. Looking online, I could only find engineering resources. It was all about code and how to implement it with UIKit or SwiftUI with plenty of great… Continue reading Designing for scalable Dynamic Type in iOS
In the spirit of fall feasts, this month’s collection of tools and resources is a smorgasbord of sorts. You’ll find everything from web tools to icon libraries to animation tools to great free fonts. Let’s dig in. Here’s what new for designers this month. The Good Line-Height The Good Line-Height is the tool you won’t… Continue reading Exciting New Tools for Designers, November 2020
If your organization is completely new to digital accessibility, an audit or assessment is a great place to start to see where your organization stands. An accessibility audit is a combination of automated and manual testing done by accessibility experts using assistive technologies in various testing states. A detailed audit is a thorough review of… Continue reading What to look for in an accessibility audit
In recent history, the digital channel has extended it’s already dominant reach, even further. Whether its COVID-19, omnichannel strategy, mobile, or driven by user behavior and expectations, the digital channel is key for business-to-consumer (B2C) organizations. As organizations are investing more in digital channels, it’s important that accessibility is included. Not addressing accessibility can leave… Continue reading How To Act and Understand Accessibility Right Now
ECommerce implementation is not easy. It requires careful planning and execution from the developer’s part. One way to look into it is to ensure proper testing. In this article, we will look at the testing and staging environments in eCommerce implementation. Is SDLC enough? Is Testing Required? Before we go and do so, let’s quickly… Continue reading Testing and Staging Environments in eCommerce Implementation
When you’re designing a website, the single most important thing you can do is gather strong feedback, so your team knows what’s approved, what needs improvement, and what direction to take the project. Unfortunately, the most important group to gather feedback from, your stakeholders, is also all-too-often the least technically able. BugHerd should be your… Continue reading Perfect Your Feedback Process With BugHerd
Are you looking to make your product successful right from its early days? Consider developing an MVP then. The design and launch of an MVP often do not require serious investments. However, even at this stage, you may face a few challenges. What type of an MVP do you need? How much time and money… Continue reading What Kind of MVP Do I Need?
Did you know, that instead of sending the same email to everyone on your mailing list, you can improve your results and conversions by sending highly-targeted messages to laser-focused audiences? I’m not just talking about just personalizing the message subject line or the greeting–those things help, but what I’m talking about is using dynamic content… Continue reading How to Boost Email Conversions With Personalization and Dynamic Content
Great customer experiences don’t happen by accident. In digital product design, the customer experience encompasses everything that the product team does; development, design, DevOps, and QA — everyone’s role impacts the customer experience but especially the design and user experience. Since I’m a product designer, there’s a particular part of the process that I’m obsessed with, and… Continue reading The importance of Design QA in digital product design
If you like the links, don’t forget to ???????????????????????????????????????????????????????? You don’t learn anything from design inconsistencies that go unnoticed › Each pixel off you’re able to notice makes you feel more powerful. You feel entitled, sometimes even a little arrogant; after all, you are now able to poke holes in other people’s work. That’s an… Continue reading When no one catches an error, it’s like it never existed — and other UX links this week
Posted · Category: License Free, Video Opentest is the fastest way for you to share knowledge and collaborate more easily through video. The seamless experience makes it perfect for: Walking a co-worker through a project, Bug tracking/QA (both web & mobile), Personalized sales demos, Customer support. Opentest let’s you do all that for free without… Continue reading One-Click Desktop, Cam, & Mic Recording Tool for Chrome
Nobody likes finding bugs. Even worse, no one enjoys finding bugs while shopping for digital products. That is why, as a company providing a web-based bug tracking tool to tens of thousands of users, we have to ensure a bug-free environment. With our increasing number of web pages – and therefore increasing lines of code… Continue reading Developing a Static Site Generator Workflow