Customer support is undergoing a significant transformation. Traditional call centers are being replaced by virtual call centers, driven by advances in technology and changing work trends. This shift offers numerous benefits for both businesses and employees. In this blog post, we will explore the rise of virtual call centers, their advantages, the technologies that empower… Continue reading The Future of Customer Support: Why Virtual Call Centers Are Leading the Way
Tag: Implementing
Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
India has a new rising economy that is catching everybody’s attention with its development, innovation, and growth. But we won’t be talking about what’s out there on the internet. We will be diving deep into a topic that’s making waves and deserves a prime spot on the radar of tech giants – Web Accessibility. Now,… Continue reading Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
DevOps Automation with MongoDB Atlas ― Scotch
Configuration Management Configuration management tools such as Puppet, Chef and Ansible, which provide the ability to quickly automate config and deployment processes, have become a critical part of many engineering teams’ plans when building new systems. Implementing an additional cloud service should fit alongside the configuration management methods you already use. Luckily, the MongoDB Atlas… Continue reading DevOps Automation with MongoDB Atlas ― Scotch