Anya Zeitlin Follow Nov 26 · 4 min read I spent a year working as a Design Consultant in financial services. During that year, I lead over 80 hours of one to one interviews and countless other hours analysing data. I designed remotes studies, analysed surveys and visited homes. I spoke to people about one… Continue reading It’s not about the money — UX research in financial services
Category: UX
Why banks need to invest in UX to retain customers
Deepak Pakhare Follow Nov 20 · 7 min read Using mobile apps and websites for banking, insurance, personal finance and investment in India can be deeply frustrating. These are essential services and companies providing these services must invest in the right kind of design expertise to provide superior digital product experiences to their customers. UX,… Continue reading Why banks need to invest in UX to retain customers
The ultimate guide to chatbot personality
Stefan Katz Follow Nov 19 · 10 min read Photo by Erhan Astam on Unsplash A chatbot’s personality is like Donald Trump’s Tax return — everyone’s talking about it, but no one’s ever seen it. Indeed, your last encounter with a chatbot or virtual assistant may have reminded you of the classic meme: A wide… Continue reading The ultimate guide to chatbot personality
Potential designer: focus on this first
In our craft, it is ridiculously easy to consume hours of visual content every day. When researching, it’s a fine line between generating ideas, layouts, and concepts and getting emotionally jealous of their work. I’ve surrounded myself with creative people, a vast array of musicians, producers, photographers, illustrators, and designers. But I have a secret.… Continue reading Potential designer: focus on this first
New Atlantic, Figma Plugins, Dribbblish Designers — and more UX links this week
Fabricio Teixeira Follow Nov 16 · 3 min read Shared Systems →Design systems as a shared product language.By Mariusz Ciesla Password Problem →Why passwords are ultimately a design problem.By Khoi Vinh Dribbblish Designer →Why you shouldn’t hire based on Dribbble shots. The UX Collective newsletter is a self-funded newsletter read by over 117,600 designers every… Continue reading New Atlantic, Figma Plugins, Dribbblish Designers — and more UX links this week
Not every designer can work at a user-driven corporation
Yichen He Follow Nov 12 · 4 min read Image Credit: Daria Nepriakhina A piece of writing I have always been very fascinated with is this article published more than 10 years ago in 2006 on NN/g that still manages to really capture the idea of Corporate UX maturity. When I first started out in… Continue reading Not every designer can work at a user-driven corporation
Our color vision is limited
Iho Kalmyk Follow Nov 7 · 6 min read Our eyes are not only a mirror of our souls, but also the main and most important way for us to perceive the world around us. With the help of vision, we gather about 80% percent of all information concerning what is happening around us. Of… Continue reading Our color vision is limited
Got an idea for a service? Here’s how to evaluate its merit
Steven J. Slater Follow Nov 7 · 3 min read It is so much easier to dismiss a new idea than explore its merit. Many organizations are risk-adverse and executives simply find it easier to say “no” to avoid disruption. That thinking, however, results in missed opportunities. Quickly evaluating new ideas helps avoid spending resources… Continue reading Got an idea for a service? Here’s how to evaluate its merit
How to prioritize and implement features into an app or website
Testing, feedback, remake, testing, feedback, remake… Completed one usability test after the other. Usability testing is a technique used to evaluate a product by testing it on users. The feedback received from the usability test was crucial to understand our users and create a better experience. Here some visual effects of the testing and remaking… Continue reading How to prioritize and implement features into an app or website
Margin & padding: the creation of negative space
In this diagram, also known as the CSS Box Model (a special Michelangelo edition…) you will also see space for content and a border. Content is simply the bounds of an image or text A border surrounds the padding and content. A padding and margin can still exist around content without a border. Below is… Continue reading Margin & padding: the creation of negative space
Am I a good fit for a UX design?
User Experience (UX) Design is an intriguing field. As it’s called UX “Design,” it is easy to assume that only design people who have a traditional design or arts background may join this field. However, in the real world, I saw many talented UX designers coming from various backgrounds, including business, engineering, psychology, and even… Continue reading Am I a good fit for a UX design?
A/B fails, Figma community, awesome plugins — and more design links this week
[unable to retrieve full-text content] A weekly selection of design links, brought to you by your friends at the UX Collective. All them A/B tests that never happened →When A/B tests become less about user validation and more about having a escape hatch for lack of product vision. UI Learnability →How to measure learnability of a… Continue reading A/B fails, Figma community, awesome plugins — and more design links this week
How to maximise and utilise your team skills
Simplify it To make it more impactful and easier to understand I had to simplify it. When I was younger I played a lot at Fifa on Playstation. In this game when you are a coach and select your players to create your team, you have that interface with a spider graph in the middle… Continue reading How to maximise and utilise your team skills
Open Doodles
Today I launched Open Doodles, a set of free illustrations that embraces the idea of Open Design. You can copy, edit, remix, share, or redraw these images for any personal or commercial purpose. I hope that this kind of resource makes it easier for designers to show the value of illustration in their mockups. Maybe… Continue reading Open Doodles
Rearranging your apartment without physically moving things around — a UX case study
Deepti Mansukhani Follow Oct 10 · 5 min read My husband and I bought a new bookshelf for our bedroom and were excited to set it up. After building it however, we faced a little dilemma. We began to feel it might look better in the living room instead given its color and size. Unable… Continue reading Rearranging your apartment without physically moving things around — a UX case study
Retrospective: a year and a half creating a library of components for mobile apps
Introduction At one point, you’ll have to start working on the library. From what I’ve seen, starting with the typography system helps standardize concepts such as spacing, rythme, and overall style. You can find lots of different resources, so much that it can feel overwhelming. For the most part, I followed this methodology from Priyanka… Continue reading Retrospective: a year and a half creating a library of components for mobile apps
Why “Offline Mode” should be more than just a line-item in your software’s feature grid
Drory Ben-Menachem Follow Oct 7 · 3 min read Photo by Aaron Dowd on Unsplash I live on an island. Not in the metaphorical or transcendental sense. I actually live on a fucking island. Bainbridge Island is a quaint little rock 35 minutes across the water from downtown Seattle. If you’ve never visited Seattle, you… Continue reading Why “Offline Mode” should be more than just a line-item in your software’s feature grid
What (the heck) is a UX/Product designer?
April Shin Follow Oct 4 · 4 min read It’s been about two years since I decided to become a UX designer and gained experiences from both academia and industry about the field. During this journey, I was asked exactly the same questions more than 100 times, seriously, without exaggeration: What (the heck!!!) is a… Continue reading What (the heck) is a UX/Product designer?
Some questions you ought to answer before building your Design System. Part One.
Part 1 Or ‘What I didn’t know I needed to ask before I started.’ Jeremy Brett Follow Sep 29 · 10 min read In this first of a two part post, I look at getting buy-in for and measuring the value of Design Systems. Part two is coming soon … Milton discovers he is the… Continue reading Some questions you ought to answer before building your Design System. Part One.
Designing a better borrowing experience
What we’ve been learning while trying to solve a challenging problem and make borrowing work for everyone Juliana Martinhago Follow Sep 26 · 6 min read The Lending business is hard. Same as banking, it has been historically frustrating to borrow money — loans, overdrafts, credit cards… Fees are not transparent, the price you see… Continue reading Designing a better borrowing experience
Peeling back the layers with user interviews
Michelle Kon Follow Sep 23 · 7 min read Photo by Vlad Chețan from Pexels Does anybody remember the movie Shrek? (Somebody once told me the world is gonna roll me / I ain’t the sharpest tool in the shed…) It’s a light-hearted kids movie, but there was one statement Shrek made which has a… Continue reading Peeling back the layers with user interviews
Random thoughts about user’s nature and design
Mihai Balea Follow Sep 20 · 4 min read Photo by Patrick Fore on Unsplash Design is everywhere. Starting with how the enormous and amazing Universe has formed and expanded in organized chaos, how the life appeared on earth, how nature lives in an exceptional balance and how this controversial beings called humans have appeared… Continue reading Random thoughts about user’s nature and design
5 tactics to propel your design internship into a design career
David Wu Follow Sep 20 · 5 min read So you’ve just gotten yourself a design internship. How do you make the most of it? If I could go back to myself when I started my design career and got my first internship, there are five things I’d tell myself to make the most of… Continue reading 5 tactics to propel your design internship into a design career
Become a better writer and storyteller with these resources
Shane Doyle Follow Sep 15 · 2 min read https://unsplash.com/photos/3ym6i13Y9LU I originally posted this on shanedoyle.io I was travelling home on a red-eye flight from Dubai, and I couldn’t sleep. I’m notoriously bad at sleeping on flights, which is awful when you’re on a 9-hour trip. Flicking through the latest movies and tv shows nothing… Continue reading Become a better writer and storyteller with these resources