Designing for accessibility beyond compliance

Companies approach accessibility as a checklist of standards — but a client with disabilities showed me how to think beyond compliance. Source: Photo by Marcus Aurelius During my time volunteering at Neil Squire Society, and helping Hunter, a client with disabilities, be more comfortable using a computer, I learned a lot about how to better design from three… Continue reading Designing for accessibility beyond compliance

Rethinking the design of the race and ethnicity question on surveys

[unable to retrieve full-text content] Image courtesy of NASA via Unsplash: https://unsplash.com/photos/Q1p7bh3SHj8 Note to readers: I wish I had more resources and funding to really do justice to a project like this. For the time being, however, this was just a design challenge born out of getting annoyed by race and ethnicity questions. This work… Continue reading Rethinking the design of the race and ethnicity question on surveys

Rethinking the Exploration Phase of Design

Starting off a project is often described as being the exploration phase of a design process–during this phase, you quickly diverge with lots of ideas, generating many potential leads on concepts and hypotheses to test with customers. However, the notion that conceiving creative ideas is more akin to sudden unexpected flashes of brilliance obscures the… Continue reading Rethinking the Exploration Phase of Design