The AI revolution for businesses and the customer experience

After scouring the web and experimenting with numerous AI tools I am sharing my predictions for 2030 and beyond. Image created by Midjourney AI using a prompt from Danny Bluestone. In this article I am outlining my 6 ‘I’s to how I see AI evolving over the next decade. They include AI’s impact on the Internet,… Continue reading The AI revolution for businesses and the customer experience

Character creation UX

A guide to CCIs in game design. Walking dressed cyberpunk in a cyberpunk city by Paola Ascanio via MidJourney Character creation is an essential aspect of most video games, allowing players to customize their avatars and immerse themselves in the game world. As a user experience (UX) designer, your role in game design is to create… Continue reading Character creation UX

The art of unlearning

How letting go of the familiar can help product designers become more creative. The pursuit of knowledge — challenging the old & embracing the new (‘School of Athens’ by Raphael) Kids are more imaginative than adults. Not only is this pretty commonly observed, but it’s scientifically proven too. In 1968, George Land conducted a longitudinal study where he… Continue reading The art of unlearning

Understanding Python Regex Functions, with Examples

Regular expressions (regex) are special sequences of characters used to find or match patterns in strings, as this introduction to regex explains. We’ve previously shown how to use regular expressions with JavaScript and PHP. The focus of this article is Python regex, with the goal of helping you better understand how to manipulate regular expressions… Continue reading Understanding Python Regex Functions, with Examples

Should you do UX Research yourself, or hire an agency?

The Pros and Cons of these two options — plus a third you might have ignored The number at the end of the agency’s proposal was over one million Euros. I was floored. A client of mine had sent me a proposal from the latest research consulting firm in the runnings to help them explore a new market. Of the… Continue reading Should you do UX Research yourself, or hire an agency?

Personas should be living and breathing

Too often, designers create a persona at the start of a project, then put it up on a wall like a graduation picture and simply leave it there to be looked at and referenced occasionally…pulling out interesting stories when the situation demands. But your persona should be alive. It should live, grow, evolve and adapt.… Continue reading Personas should be living and breathing

How To Make Your Designs Scannable (And Why You Should)

Jakob Nielsen’s How Users Read on the Web is 25 years old this week, and one glance at an eye-tracking study will tell you its key observations are still relevant today. Simply put, users don’t read a web page; they scan it for individual words and sentences. A typical pattern shown in eye-tracking reports is that… Continue reading How To Make Your Designs Scannable (And Why You Should)

Designing for scalable Dynamic Type in iOS

Designing for scalable Dynamic Type in iOS for accessibility When we wanted to implement accessibility settings on our iOS mobile app, I had to figure out where to start. Looking online, I could only find engineering resources. It was all about code and how to implement it with UIKit or SwiftUI with plenty of great… Continue reading Designing for scalable Dynamic Type in iOS

Webdesigner Depot

Live chat is one of the most powerful tools for customer experience in the current marketplace.  In a world where customers are constantly connected to the online world, online chat is a reliable way of getting quick solutions to common problems.  Today’s consumers prefer talking to an agent over chat to calling a contact center,… Continue reading Webdesigner Depot

How to kick off strategic research if you are NOT Spotify?

First steps of strategic product research at Glovo by UXR & Data ✏️ Illustrations credits to Ivan Mesaroš / Available on Blush From Spotify, all the way to Microsoft, Booking.com and many more, the leveraging of multidisciplinary teams to conduct product research seems THE WAY to achieve more actionable, comprehensive insights providing a higher likelihood of making… Continue reading How to kick off strategic research if you are NOT Spotify?

How to Implement Infinite Scrolling With JavaScript

What is Infinite Scrolling? Infinite scrolling is a feature used to dynamically load more content on a page once a user scrolls to the end of the page. The concept of infinite scrolling is used to load data from a server in a way that feels “seamless” to a user but doesn’t overload the server… Continue reading How to Implement Infinite Scrolling With JavaScript

How to Let Users Dynamically Change the Number of Posts per Page in WordPress

Consider the following scenario: you have a WordPress blog with hundreds of posts. On your blog archive page, six posts appear at a time. Of course, there’s pagination for moving between older and newer posts. But what if you want to give users the option to choose the number of posts they want to display… Continue reading How to Let Users Dynamically Change the Number of Posts per Page in WordPress

Remote friendly or unfriendly?

Some easy steps to elevate remote working amongst colleagues and teams. I’ve been a product designer for a few years now, working in different countries and environments, with clients in completely different time zones, colleagues in different offices geographically, working remotely due to coronavirus, and of course, worked full time in the office with colleagues. Over… Continue reading Remote friendly or unfriendly?

7 Basic Rules for Using Icons in UI Design

Icons are tiny pictograms that you’ll find in almost any app. They help us save screen space, communicate efficiently, and make interaction with a product more fun. But despite their size, creating and using icons in UI design isn’t easy. Since icons directly impact feature discoverability and the number of errors users make when they… Continue reading 7 Basic Rules for Using Icons in UI Design

How to Create Metal Textures in Photoshop

What You’ll Be Creating In the following tutorial, I’m going to teach you how to create a metal pattern in Photoshop. You’ll create five different textures with Photoshop filters, gradients, and Blending Modes. You’ll get a cool metal pattern in Photoshop to use in your photo manipulations and digital paintings. Looking to brush up on… Continue reading How to Create Metal Textures in Photoshop

Three-legged stool for Success in Data

[unable to retrieve full-text content] Source: Unsplash Data is only useful if it can be understood. If we don’t understand it, we won’t be able to act on it. If we won’t be able to act on it, it is worthless. Though data cannot solve problems, it can help us to identify and understand them.… Continue reading Three-legged stool for Success in Data

10 Best Cross-Browser Testing Tools for Testing Websites in 2022

* { box-sizing: border-box; } body {margin: 0;}*{box-sizing:border-box;}body{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;} If you’ve recently designed or redesigned your website, you’re probably planning for a big launch. But before you launch or relaunch your website, it’s important to test your website across various browsers.  Now, this may sound intimidating, given how many browsers there are on the market. The… Continue reading 10 Best Cross-Browser Testing Tools for Testing Websites in 2022

How To Design A Website With Security In Mind

There are billions of websites today as companies, small and large, seek online presence. However, this surge in website design and development is confronted by a rise in cyber attacks, prompting a need for cybersecurity. The sophistication of the internet can be rewarding; however, it can also be weaponized by hackers for illegal benefits. Your… Continue reading How To Design A Website With Security In Mind

How Automatically Convert your Excel File, Product Feed or XML to PDF Catalogs

Need to automatically convert your Excel file, product feed, or XML into PDF catalogs? Did you know that retailers and wholesalers can now connect various data sources automatically to create an interactive catalog? Keep reading  to learn the fastest and automated way to create a branded online ODF catalog from a data source. The innovative… Continue reading How Automatically Convert your Excel File, Product Feed or XML to PDF Catalogs

How To Design A Website With Data Privacy In Mind

If you have any experience with web design, you should be aware that a site consists of numerous elements. Examples include navigation, branding, visual graphics, and content, among others. Naturally, when building a website, you have to take into consideration these elements. For example, to ensure proper branding, it’s crucial to include your company’s logo.… Continue reading How To Design A Website With Data Privacy In Mind

7 Essential Design Tips for a Killer “About Us” Page

Creating an incredible brand experience for an end-user is about more than just designing the right home page or lining up a series of great product pages.  Effective website design conveys crucial information about a company, through everything from font styles, to image choices. Nowhere is this representation of brand identity more important than on… Continue reading 7 Essential Design Tips for a Killer “About Us” Page

How To Fix Outlook Dark Mode Problems (Email Design)

Unpredictable text color changes in Outlook for Windows is one of the many mind-boggling issues you’ve no doubt encountered if you’ve ever built an HTML email for Dark Mode. Outlook brutally inverts colors in Dark Mode, in some cases even turning dark colors into white. Not only can this result in very unsightly parts of… Continue reading How To Fix Outlook Dark Mode Problems (Email Design)

How to Conduct Good User Research

Having reliable information about your users is essential for improving your business. Without this information, you’re making decisions based on assumptions rather than facts. It’s for this reason that the businesses that have the best user research tend to have the best results. In fact, a great number of companies report that using customer mapping results in a… Continue reading How to Conduct Good User Research

Designing UI for the Voice Era

The world of web design is incredibly dynamic. Every year, new trends and opportunities emerge, primarily driven by the arrival of modern technology.  In recent years, we’ve seen various updates to the web design landscape, such as the arrival of AR and VR solutions for making mixed media. Video content has increased in quality, while… Continue reading Designing UI for the Voice Era