Amazon lawsuit, tips for UX leaders, beating AI, all new things Figma

Weekly curated resources for designers — thinkers and makers. The FTC has slapped Amazon with a lawsuit, accusing the company of duping millions of customers into signing up for its Prime subscription service through deceptive user interface designs. But the lawsuit goes even deeper. Amazon allegedly made canceling subscriptions an odyssey, with a purposefully complicated labyrinthine process designed… Continue reading Amazon lawsuit, tips for UX leaders, beating AI, all new things Figma

Finding value at the bookends

Improving the design of solutions by conducting foundational pre-design research and post-launch analyses. The UX research field is experiencing a significant transformation as it becomes increasingly prevalent and expands beyond dedicated user researchers. Both user researchers and “people who do research” are engaging in more user interviews, surveys, and other forms of data collection, recognizing… Continue reading Finding value at the bookends

Invisible cities, infinite scroll UX, product tsunami, Framer AI

Weekly curated resources for designers — thinkers and makers. “We are still at the dawn of a new digital era: artificial intelligence, virtual worlds, augmented reality, and other technical and societal changes are reframing the world we live in. However, from a spatial design perspective, they have so far been lame and ordinary. Without the constraints in the physical… Continue reading Invisible cities, infinite scroll UX, product tsunami, Framer AI

Design Risks: How to Assess, Mitigate, and Manage Them

It’s impossible to see into the future and anticipate every possible outcome of our design decisions. As a result, every major design decision comes with risks: risk that the design will be unfamiliar or hard to use or unpopular, risk that it will cost too much money, or risk that it will be abused or… Continue reading Design Risks: How to Assess, Mitigate, and Manage Them

Good UX is not enough without a proper communication plan

To make a design thrive, you should support it with strategies to make it even more robust and accepted. There should be a coexistence between a practical design that should be free of explanation (invisibility) and effective communication (notoriety) Like many designers, I’ve been practicing this mantra all my career: “Good design is invisible,” but… Continue reading Good UX is not enough without a proper communication plan

Trick or treat? Unraveling the UX of Samsung’s secret moon zoom AI

This moon was haunted when she trained her phone’s lens on it. For unbeknown to her the camera had been trained on it already, on countless copy-nights before. The latest thing with memories was that they were built into things and no longer had to be your own… Image by the author. Moon-based UX These beginnings of… Continue reading Trick or treat? Unraveling the UX of Samsung’s secret moon zoom AI

UX principles for AI products

Photo by McDobbie Hu on Unsplash Unless you’ve been blissfully unplugged for the last few months or so (and if you have been, I’m already jealous), you’re probably hearing a lot about advances in artificial intelligence and all the accompanying excitement, anxiety, buzz, and speculation that comes with it. The atmosphere feels positively electric with… Continue reading UX principles for AI products

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Which lessons from child-computer interaction should we bring to the rest of UX?

source Child-computer interaction (CCI) focuses on the design, testing, and creation of interactive computer systems for children, as well as the wider impact of technology on children and society. It’s a somewhat niche field within human-computer interaction, and as such I don’t often see people discussing the implications of its research and developments online. But… Continue reading Which lessons from child-computer interaction should we bring to the rest of UX?

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Wikipedia redesign, UI spacing tips, copying TikTok’s UX, WE❤️NYC

Weekly curated resources for designers — thinkers and makers. In science fiction, one of the main indications that the characters are living in the high-tech future is an insanely smart, AI voice assistant. Star Trek’s Enterprise had the omnipresent Computer, and Tony Stark famously traded quips with JARVIS (Just A Rather Very Intelligent System) before the AI became… Continue reading Wikipedia redesign, UI spacing tips, copying TikTok’s UX, WE❤️NYC

Character creation UX

A guide to CCIs in game design. Walking dressed cyberpunk in a cyberpunk city by Paola Ascanio via MidJourney Character creation is an essential aspect of most video games, allowing players to customize their avatars and immerse themselves in the game world. As a user experience (UX) designer, your role in game design is to create… Continue reading Character creation UX

The way you make me feel — how to set up in-app feedback

The way you make me feel — how to set up in-app feedback The success and longevity of an application depend on positive user acceptance. In order to integrate the users’ problems, needs, and expectations, it is necessary to continuously collect and analyze their feedback. From the various possible feedback channels, I have mapped the best practices for… Continue reading The way you make me feel — how to set up in-app feedback

Exciting New Tools for Designers, March 2023

We have invoicing apps and scheduling tools. Some resources will save you the trouble of hiring a designer or developer. And there are some really helpful testing and prototyping tools. Glaze Glaze is a collection of modern illustrations that are free to download and use. There’s everything from isolated characters to immersive scenes. Rise Rise is an… Continue reading Exciting New Tools for Designers, March 2023

The art of unlearning

How letting go of the familiar can help product designers become more creative. The pursuit of knowledge — challenging the old & embracing the new (‘School of Athens’ by Raphael) Kids are more imaginative than adults. Not only is this pretty commonly observed, but it’s scientifically proven too. In 1968, George Land conducted a longitudinal study where he… Continue reading The art of unlearning

Software accessibility for users with Attention Deficit Disorder (ADHD)

When discussing accessibility, the first person that pops into the minds of people is probably a person in a wheelchair. Thinking about software accessibility, the next two types of disabilities might come into mind are blindness and deafness. These are three types of disabilities most people commonly think of when talking about accessibility: blindness, deaf… Continue reading Software accessibility for users with Attention Deficit Disorder (ADHD)

Defying physics in UX

In platform video games like Super Mario Bros, players run and jump over various pits, hazards, and enemies to progress. These obstacles become increasingly difficult as the game goes on, and failing to clear them with precise timing often results in death. Because so much enjoyment and progression comes from successfully executing jumps within these… Continue reading Defying physics in UX

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Version control is a skill UX can learn to make their lives easier

Use Components, Variants, and Pages to provide different design versions your team members need Photo by Jason Goodman on Unsplash Version control for your design prototypes is one of those things you never think about until you desperately need it. Version control is so essential that many Engineers will devote time and effort to build… Continue reading Version control is a skill UX can learn to make their lives easier

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Tips for design influencers, unethical bridges, right-to-left UI

Weekly curated resources for designers — thinkers and makers. Moses, the so-called “master builder” of mid-20th century New York, was very concerned that white-only spaces in America (like beaches) might eventually be opened to all people. When designing the Grand Central Parkway in the late 1920s — a road intended, in part, to give New Yorkers “an easy way to… Continue reading Tips for design influencers, unethical bridges, right-to-left UI

Anatomy of a dazzling business email: 15 tips from creative and UX writing

Learn to use drama, information architecture, voice and tone, and more to rocket your business emails from boring to bombastic. Image by Mikayla Mallek Long before I started this job, I began writing long, well thought out emails. But they often weren’t well received. With so many other modes of communication, emails tend to be… Continue reading Anatomy of a dazzling business email: 15 tips from creative and UX writing

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Analytics are leaving out user intent: UX benchmarking can help

Using analytics alone to measure UX misses key navigational data you need to know about your product. tl;dr —With log-based analytics alone, we can’t see users that want to start a task but cannot find it. This leads us to overcount success rates. With behavioral UX benchmarking, we understand a user’s intent so we know… Continue reading Analytics are leaving out user intent: UX benchmarking can help

Measuring simulator sickness in VR: a guide for UX researchers

Understand and mitigate the impact of simulator sickness on VR users. Photo by Norbert Kowalczyk on Unsplash Given that up to 1 in 3 people [1, 2] experience some type of motion sickness, it’s highly likely that either you or someone you know has felt a bit queasy after using a virtual reality (VR) simulator… Continue reading Measuring simulator sickness in VR: a guide for UX researchers

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