Weekly curated resources for designers — thinkers and makers.
The FTC has slapped Amazon with a lawsuit, accusing the company of duping millions of customers into signing up for its Prime subscription service through deceptive user interface designs.
But the lawsuit goes even deeper. Amazon allegedly made canceling subscriptions an odyssey, with a purposefully complicated labyrinthine process designed to distract and prevent customers from abandoning the paid service.
- 5 power phrases for UX Leaders →
Having a vision and putting it to work.
By Jared M. Spool
- Wasting talent →
Your design is only as good as your company’s ability to problem solve.
- Democratization won’t save UX Research →
And why it is a band-aid for a deeper problem.
By David Tang
- How designers can beat AI at design →
Sometimes all it takes is a human touch.
By Jonathan Ng
- How to design future governance →
Beyond modern society and liberal democracy.
By Hanzi Freinacht
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Make me think
- The silent end of Adobe XD →
“It seems that Adobe made the decision to do this in late 2022, without announcing the news or making it public. While it’s understandable why they want to discontinue the product (they will still support existing customers), it speaks volumes as to how little market share there was for Adobe XD if it was possible to remove the app from the catalog without any noise.”
- AI: first new UI paradigm in 60 years →
“AI is introducing the third user-interface paradigm in computing history, shifting to a new interaction mechanism where users tell the computer what they want, not how to do it — thus reversing the locus of control.”
- What’s unAI-able →
“Jobs that involve a blend of these human-driven decision-making competencies are likely to evolve rather than disappear, requiring professionals to shift their competence.”
Tools and resources
- Designing for inclusion →
Key practices of accessible design.
By Mikaela Puerta
- Stakeholder research →
Why you should talk with stakeholders before talking with customers.
By Riikka Iivanainen
- A-ha moment in UX →
A simple approach to discovering your product’s a-ha moment.
By Mayvees Nguyen
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Amazon lawsuit, tips for UX leaders, beating AI, all new things Figma was originally published in UX Collective on Medium, where people are continuing the conversation by highlighting and responding to this story.