Anatomy of a dazzling business email: 15 tips from creative and UX writing

Learn to use drama, information architecture, voice and tone, and more to rocket your business emails from boring to bombastic. Image by Mikayla Mallek Long before I started this job, I began writing long, well thought out emails. But they often weren’t well received. With so many other modes of communication, emails tend to be… Continue reading Anatomy of a dazzling business email: 15 tips from creative and UX writing

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Analytics are leaving out user intent: UX benchmarking can help

Using analytics alone to measure UX misses key navigational data you need to know about your product. tl;dr —With log-based analytics alone, we can’t see users that want to start a task but cannot find it. This leads us to overcount success rates. With behavioral UX benchmarking, we understand a user’s intent so we know… Continue reading Analytics are leaving out user intent: UX benchmarking can help

Is AI going to steal your job and burn down your house?

Public and professional perceptions of artificial intelligence. Dall-E generated image “Illustration of how artificial intelligence is going to steal your job and burn down your house” TL; DR. AI is rapidly evolving, helping us make better decisions and perform various tasks and increasingly doing so autonomously. Will humans eventually be enslaved by machines that become self-aware,… Continue reading Is AI going to steal your job and burn down your house?

Here to get an AI to write a cover letter for every position you apply to

ChatGPT is Open A.I.’s newest venture into A.I. product offerings. You might’ve heard of Open A.I. last year when they really started off the boom of Text-To-Image A.I. models with DALL·E 2. ChatGPT is a conversational approach to the search engine, and it’s proving a big hit. ChatGPT gained 1 million users in its first… Continue reading Here to get an AI to write a cover letter for every position you apply to

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Demystifying Figma auto layout

As a designer, you might see yourself as something of a mad scientist, carefully mixing all of the elements of your designs to create a cohesive and visually striking whole. And like any good mad scientist, you might be a bit of a perfectionist, striving for everything to be precise and pixel-perfect. In this case,… Continue reading Demystifying Figma auto layout

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How to Create an Affordable Figma Portfolio Website

Figma is gaining popularity for design portfolios as a free, web-published alternative to traditional no-code website builders. It has a wide range of design features and thousands of free templates, making it easy for designers to create professional-looking portfolio sites. Most designers hate the same cookie-cutter portfolio templates offered by website builders, not to mention… Continue reading How to Create an Affordable Figma Portfolio Website

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Will nationalism end the golden age of global AI collaboration?

As nationalism divides nations and limits international collaboration, is the future of AI in danger? Artificial intelligence has made tremendous progress in recent years, and much of this progress can be attributed to the open-source software movement. By fostering collaboration and sharing knowledge and resources among developers worldwide, the open-source movement has helped bring together AI… Continue reading Will nationalism end the golden age of global AI collaboration?

A meet-less diet

This year, resolve to nourish your calendar with fewer, more meaningful meetings Tasty, tasty meeting alternatives Welcome to 2023. While we’re all making new resolutions and changes in our lives, I want to introduce you to a new fad diet. It’s a meet-less diet, and it doesn’t involve tofu, meat substitutes, or even any extra… Continue reading A meet-less diet

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Re-opening my weekly design mentorship sessions in 2023

After a brief pause, I decided to re-open my free mentorship slots for 2023. Every Friday I’ll be dedicating time to meet with folks and chat about any of the topics below: Portfolio review and feedback Interview tips, advice, mock interviews Design, hard- and soft-skill building, career growth Working abroad, cultural adjustments, language learning Writing and publishing design-related content… Continue reading Re-opening my weekly design mentorship sessions in 2023

Can ChatGPT write a proper usability test script?

(Credit: author via Stable Diffusion under CC0 1.0 License) Conducting usability tests is a UX researcher’s bread and butter. It’s a critical part of a user-centered product development process, helping to identify and address any issues or challenges that users may encounter. But preparing for a usability test can be a time-consuming and resource-intensive process,… Continue reading Can ChatGPT write a proper usability test script?

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Measuring simulator sickness in VR: a guide for UX researchers

Understand and mitigate the impact of simulator sickness on VR users. Photo by Norbert Kowalczyk on Unsplash Given that up to 1 in 3 people [1, 2] experience some type of motion sickness, it’s highly likely that either you or someone you know has felt a bit queasy after using a virtual reality (VR) simulator… Continue reading Measuring simulator sickness in VR: a guide for UX researchers

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Critiquing our (remote) design crits

Building a culture of sharing our work openly in a scaling UX team Design critiques, also called “crits”, are one of those feedback-focused design rituals that feel so essential to the design process. When done well, they help us improve our design, avoid blind spots, explore new angles, and create higher-quality work. Creating a culture… Continue reading Critiquing our (remote) design crits

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Building inclusive products for trans people

Answering trans people’s needs online can create a safer digital environment and lead to a more diverse workforce in Tech. Breaking news: design can help do it. This article is issued from “The great absentee: the trans community in our digital products” conference, held in French by Christopher De Paola and me at “Paris Web 2022”… Continue reading Building inclusive products for trans people

Good handoff improves UX quality

A guide to a streamlined design handoff between designers <> developers Photo by Chris Chow on Unsplash Handing off deliverables and design specifications to developers is always an ongoing debate inside the product design community and product teams I’ve worked with. I believe there are no right or wrong answers because, in a given context,… Continue reading Good handoff improves UX quality

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Just Enough Research

Just enough research This is a story about developing the sense of knowing when it is enough to research and your gut feeling, as no data will tell you when to stop. Earlier in September, I had the pleasure to be a guest lecturer at Infinum’s first Design Talks event in Skopje. We talked about processes and… Continue reading Just Enough Research

Will ChatGPT automate the job of professional content writers?

An in-depth skill examination and comparison Photo de sentidos humanos sur Unsplash If you’ve been following me, you know how much I write about automation and its future impact on the economy, society, and people. Analyzing technological changes is quite an intellectual thrill, and -frankly- almost an obsession. But when I heard about OpenAI’s latest… Continue reading Will ChatGPT automate the job of professional content writers?

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4 levels of UX Research democratisation

The goal of UX research democratisation isn’t to make everyone a UX researcher but to make UX research happen everywhere. Continue reading on UX Collective »

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