Category: UX

During a job interview, I need a simple fit-test to be sure that we have built the right connection in this very short time, that your credentials are honest and your intentions are sincere. It needs to be something practical and concrete. Because I will be facing direct consequences if the candidate is irresponsible, negligent… Continue reading My three questions before hiring a designer

Many junior designers & aspirants that I have interacted with, have asked me ‘what do you do in office?’ or ‘What is a typical day in the life of a UX designer?’ The answer varies a lot from person to person. For someone who is a lonely designer in a start-up, he might be doing… Continue reading What I wish I knew, before I became a UX Designer?

Let me start showing the numbers about what happened in the design job market in the last 16 months. I started the job board on 22nd of February, 2019. So it makes sense that there is very few positions posted in that month. A few questions that will help illustrate the findings: #1 — How… Continue reading The state of the design job market in Helsinki — present, past and future

There are very few boundaries of how designers decide to shape interactions with the Digital and how everyone can be affected by it. That is a huge possibility. And it can potentially be a problem — unless designers start taking the same ethical responsibility as any other professional should, in shaping other people’s reality. At… Continue reading A tool for ethics in digital design

1. Depth of Observation Traditional Approach: Researchers conduct the research and share highlights and clips in a report and debrief. Result: Stakeholders gain a superficial understanding of users and their needs. Team Approach: The stakeholder team observes significant amounts of raw user research directly and in depth. Result: Stakeholders develop a deep understanding of users… Continue reading Are teams ignoring your user research? 6 keys to increasing impact

Dhananjay Garg Follow May 24 · 8 min read Ever since I came to Singapore 🇸🇬, I have been obsessed with the DBS banking app (on Android). To start, I must say — it’s very well designed as compared to other banking apps I have used so far. Flat colours, bold typography, and clean layouts.… Continue reading Banking UX: currency conversion for digital millennials

By letting the government know where we’ve been, we could help fight COVID-19, but at what cost? Sophie Hodge Follow May 9 · 8 min read Photo by Etienne Girardet on Unsplash South Korea has nearly eliminated new infections of COVID-19; they’re one of the success stories of this pandemic. Just how have they done… Continue reading The fine balance between safety and surveillance

Lucidchart is easy to use, but its diagrams look a bit stodgy… unless you think outside the textbox Dave Taubler Follow May 6 · 10 min read Created by me, in Lucidchart I use Lucidchart to create the diagrams that accompany my articles. It’s pretty easy to use, and it’s cheap (in fact, it’s free… Continue reading Add some flair to your Lucidchart diagrams

The AI LAB Follow Apr 30 · 6 min read North-South execution is likely what researchers are most comfortable with: conducting research to help the developers improve a specific product. In contrast, East-West execution refers to the same processes across teams, pillars, and organizations. Platform developers should strive for strengthening their muscles in East-West execution… Continue reading North-South or East-West: what is your platform’s direction?

It depends on your maturity level. Tian-Yuan Zhao Follow Apr 26 · 4 min read Well we all know what the design process is, at least we should. But, quick recap, it’s basically this: Empathizing & Defining, followed by: Ideating & Prototyping, followed by: Testing, & Implementing, then rinse, lather, and repeat. However, most companies… Continue reading Is there a Universal Design Process?

From the learners’ point of view, a class or a webinar can be effective as far as they can easily follow through on development, actively participate in it and also collect all the material to share it with their team and network. Most of the participants’ experience depends on the instructor’s communication skills and the… Continue reading From IRL to remote learning: pain points and insights

As a UX researcher or any kind of UX practitioner, what would you do if you were asked to come up with an experience strategy to help an insurance company grow its user base? You might start with understanding the existing user experience and journey, identifying gaps and pain points along the way, and come… Continue reading How to be more strategic?

Jobs theory helps us understand the purpose and proposition behind the products we build. It enables us to focus more on customers and what they are trying to achieve and less on the product itself; both opening the door and changing the landscape for creativity and innovation. 1. Jobs as a lens to innovation Jobs… Continue reading Why Jobs-to-be-Done (JTBD) should be part of your strategic design toolkit