The case for sustainable architecture

[unable to retrieve full-text content] I didn’t see a single Sasquatch in the three weeks I spent in the Pacific North West. Instead I saw some of the most environmentally… Continue reading on UX Collective »

Do we need a new approach for designing with AI?

[unable to retrieve full-text content] Networked technology has networked effects. These effects are often intangibly and recursively amplified through a system when machine learning is in use. Does human-centered design still make sense when we’re designing for AI? This post considers some of the limitations of Human Centered Design for AI tech, and considers what happens… Continue reading Do we need a new approach for designing with AI?

UX challenge: Teaching a person who is blind to design

[unable to retrieve full-text content] Designing a system for the visually impaired to recognize color. It’s been a year since I published my very first article and it was about solving a problem in accessibility. This problem bothered me for a good half of my life. I finally think that I’ve opened a door to… Continue reading UX challenge: Teaching a person who is blind to design

Observed tensions in the user experience design field progression

[unable to retrieve full-text content] Observed tensions in the user experience career progression I’ve met user experience designers that are happy doing what they love with a strong sense of mission to change the world. I've also seen many of us going through an existential identity crisis with comparable intensity due to the vagueness of… Continue reading Observed tensions in the user experience design field progression

2021: The year to recalibrate personas

[unable to retrieve full-text content] 2021: The year to recalibrate Personas Photo by Immo Wegmann on Unsplash 2020 has been, without question, a year of disruption, uncertainty, and unknown territories; with a pandemic that shifted routines and daily lives came a flux in consumption habits, expenditure, and how we spend time. Countries began drafting laws to… Continue reading 2021: The year to recalibrate personas

The big flaw of social networks, and how to solve it

[unable to retrieve full-text content] A little more than two decades ago, the young web had a very big problem: Finding the “right” information and what you needed was very hard. In other words, back then, search engines sucked. And then came Google, with a single purpose, to show people what they need, when they need… Continue reading The big flaw of social networks, and how to solve it

Lessons from Spotify: using multiple touchpoints to build an identity

[unable to retrieve full-text content] Digital-first design is well and truly here and COVID-19 has accelerated the trend. Increasingly, people are aware that a digital brand is a brand built on quality experience and design. Today brands literally live and die in the consumer's hands, and often digital experience is baked into the DNA of… Continue reading Lessons from Spotify: using multiple touchpoints to build an identity

The agency/consultancy paradox

[unable to retrieve full-text content] This revolution won’t be televised or hosted in the cloud. Continue reading on UX Collective »

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Your product’s biggest competitor may not be what you think

[unable to retrieve full-text content] An incumbent process could be a bigger threat than any competing products. Illustration 103204057 ©Alexlmx — Dreamstime.com Several years ago, I was given a yogurt maker as a Christmas gift. A (nameless) relative had been quite astute, having heard me remark on at least a couple of occasions “yeah, we take yogurt… Continue reading Your product’s biggest competitor may not be what you think

Can product complexity be turned into an asset?

[unable to retrieve full-text content] What trading software can teach us about harnessing ‘complicated’ design. Credit: Simon Dawson (https://simondawsonphotography.com/) Those that have read my previous several articles are probably seeing this headline and wondering when exactly between now and then I had gone crazy. Please, bear with me. I think we can all agree that it has… Continue reading Can product complexity be turned into an asset?

Small animations; big impact

[unable to retrieve full-text content] The effect of small animations on the user experience and how they improve important KPIs such as conversion rates and discoverability. Two user studies were carried out with more than 140 participants to underpin the findings. Animations are often included in modern user interfaces to bring life into the design… Continue reading Small animations; big impact

“Don’t take anything for granted.

[unable to retrieve full-text content] Lessons from 2020: Jess Eddy “Don’t take anything for granted. This year threw the world and many of us personally into a state of uncertainty. However, I believe this is an opportunity for us to make positive changes in our lives, changes that will help us and those around us.” The biggest… Continue reading “Don’t take anything for granted.

Break down the walls

[unable to retrieve full-text content] To create successful digital products and experiences, product design teams must break out of their silos. Where should we start? Continue reading on UX Collective »

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Designing problems by designing solutions [Part 3]

[unable to retrieve full-text content] The case of autonomous vehicles. This is the last publication about the Master's research I’ve conducted when studying in 2018 a Hyper Island in Manchester. In the first two publications, I’ve respectively explained why autonomous vehicles onboard experience is likely to reinforce behaviours harmful to society and what design requirements… Continue reading Designing problems by designing solutions [Part 3]

The cult of busy

[unable to retrieve full-text content] “Hey, how are you?” Continue reading on UX Collective »

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Traffic lights in user experience

[unable to retrieve full-text content] Humans are simple creatures. We understand instructions very well and know how to follow them through. In one of my previous posts, I explained how offering users too many choices most often overwhelm and confuse them terribly. It is simpler for users to be told exactly what needs to be done,… Continue reading Traffic lights in user experience

Why you should be doing longer Design Sprints

[unable to retrieve full-text content] Last year I finally got around to taking John Zeratsky’s and Jake Knapp’s design sprint 1 day workshop. Prior to this much of what I’ve… Continue reading on UX Collective »

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5 quick wins for new designers

[unable to retrieve full-text content] We were all newbie UX/UI designers once, making mistakes and producing designs that would never make it into our portfolios today. But… Continue reading on UX Collective »

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Mastering frame nesting in Figma

[unable to retrieve full-text content] Putting a Frame inside another Frame sounds like madness, but it’s a core prototyping technique required for true Figma mastery. Continue reading on UX Collective »

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Information architecture challenges when designing voice interfaces

[unable to retrieve full-text content] When you ask Alexa to turn on your light or Google Home to check the thermostat, you are asking a device to think and act like a human. But how is it possible for these products to complete your requests and remember your preferences? The answer lies in information architecture… Continue reading Information architecture challenges when designing voice interfaces