Category: UX

Pranav B 1 day ago·6 min read Credits: Huawei flagship store in Shanghai Immersive experiences in brick and mortar stores have been on the rise in China and other countries as many luxury brands have catapulted their digital transformation to enhance customer experience and build meaningful relationships with customers. These luxury brands are now leveraging… Continue reading Enriching experiences for the Phygital

Session #3: Accessibility NextGen Mentorship Program Louise Clark, CPWA 2 days ago·13 min read The Chrome DevTools Accessibility Pane Welcome back to the third session of the accessibility mentoring journey with myself and Ken Sumiyoshi! I want to introduce today’s topic with a recent post made by Ken on his LinkedIn page. It read: Today… Continue reading Assistive technology, accessible technology and the accessibility tree

Certainly, you have heard this before, “Know your audience.” Candidates can easily lose sight of this advice. They work harder on summarizing their career achievements without thinking about the specific tasks of the reviewers. As a result, the candidate spends a considerable amount of time narrating the CV. This type of narrative is typically not… Continue reading The design of high-stakes career materials

The what, why, and how of persona permutations Sophie Shrimpton 3 hours ago·10 min read Newspaper with headline: Defying Stereotypes Personas were coined in the 1990s by Alan Cooper in his novel Inmates Are Running the Asylum : Why High-Tech Products Drive Us Crazy and How to Restore the Sanity. According to Nielson-Norman Group (NNG),… Continue reading Your one size fits all persona doesn’t work and what to do about it

As you can see from the two examples mentioned above, our students will not graduate as architects or urban designers. Urban outcomes are now as much defined by digital coordination of physical resources as it is by the design of places themselves. Architects and planners focus on the latter, our program in urban technology will… Continue reading What does it mean to design urban technology?

Having the ability to shift your perspective allows us to realign our thinking. In my case, I was having a difficult time seeing the forest for the trees. New design technologies and specialties were obscuring my judgment and confidence. By stepping back and allowing myself to see the big picture, I realized that all these… Continue reading How aging designers can stay relevant

Kristin Zibell 5 days ago·9 min read These offers come several times a year. It’s another offer to work for free. For a for-profit company. This means that a company that has a goal to make money would like to take my time, expertise, and labor, sell it, and give me nothing in return. In… Continue reading I’m grateful for the opportunity, now pay me

The key idea here is that: For introverts, to be alone is as restorative as sleeping, as nourishing as eating. —Jonathan Rauch, Caring for Your Introvert We as a society need to eradicate the idea that being an introvert means you don’t have social skills (or research or design skills). It just means that introverts… Continue reading Why introverts make exceptional designers & how leaders can support them

Vision and Mission statements have been around for a long time for brands and organizations. While many world’s leading organizations have clearly articulated–and even made memorable–Vision and Mission statements, working with clients, I’m surprised how often I come across organizations that don’t have them articulated that well. None would admit to not having a Vision… Continue reading Contextualizing purpose

Organising “the design people” (designers) and the “design work” can be seen both in a formal AND informal way: Tight relationship: People involved in specific activities (e.g. projects, products, etc.); Loose relationship: People that gravitate around those activities (e.g. researchers, ops, facilitators, etc.). But beyond “people” and “roles” we should even more so think of… Continue reading Organisation-wide design as systems practice

Improving legacy systems is often like restoring an old farmhouse Kai Wong 3 hours ago·6 min read Photo by Pexels “Sorry, some of the screens look like they’re straight from the 90s.” The client said she showed me the project I’d be designing for. It wasn’t the first time I’d heard that, and it probably… Continue reading To improve legacy systems, sometimes you need to take a restoration mindset