Key takeaways š” CX design aligns every customer touchpoint into a cohesive experience that drives business results. š The CX design process follows six phases: Discovery, Mapping, Ideation, Design, Validation, and Optimization. š§ The best CX tools combine qualitative and quantitative methods for research and analytics. š CX design in 2025 emphasizes personalization, consistency, accessibility,… Continue reading Customer Experience Design: Process & Tools You Need in 2025
Tag: Validation
AI in UX Research Revisited: What Really Changed Since 2023?
What is this report about? š In 2023, at the beginning of the still-ongoing AI frenzy, we asked expert UX researchers how they viewed the rise of AI in the UX Research industry. At that time, responses were a mix of curiosity, skepticism, and early experimentation. Two years later, driven by rapid progress in AI… Continue reading AI in UX Research Revisited: What Really Changed Since 2023?
What should be the contrast level of inactive buttons?
Using the APCA Readability Criterion to improve the accessibility of disabledĀ controls Disabled buttons. They need to look non-interactable. But they also canāt be completely unreadable. How do I find the sweetĀ spot? I spent a few hours in a deep dive going through a bunch of blogs and accessibility guidelines documentation in search for best approaches… Continue reading What should be the contrast level of inactive buttons?
Example of How to Add Google reCAPTCHA v3 to a PHP Form
In this article, Iām going show you how to add Google reCAPTCHA v3 to a form on your PHP website. The latest reCAPTCHA is different than the previous versionsāit doesnāt require user interaction at all. In this post, we’ll see how it works, and weāll build a real-world example for demonstration purposes. As a website… Continue reading Example of How to Add Google reCAPTCHA v3 to a PHP Form
How to Go From Concept to Live App in 8 Steps
In the 1st quarter of 2018, there were more than 7 million available apps in the leading app stores. Some awesome others not worth the download. To ensure that your live app lands in the awesome category, and excites user, then there are some steps you have to follow. In this article Iāll will take… Continue reading How to Go From Concept to Live App in 8 Steps
Promised-Based Validation
The concept of āPromisesā has changed the way we write asynchronous JavaScript. Over the past year, many frameworks have incorporated some form of the Promise pattern to make asynchronous code easier to write, read and maintain. For example, jQuery added $ .Deferred(), and NodeJS has the Q and jspromise modules that work on both client… Continue reading Promised-Based Validation