Though all good products must function and provide a benefit to the end-user, I believe the magic of a truly inspiring or great product happens in the realm of user experience. As designer and writer Joshua Porter writes, “The experience is the product.” Spotify is one example of a great digital product, as it provides… Continue reading A Reflection on Product Design
Category: UX
The Secret to Creating Products That Scale
Bigger is better. Right? At least according to conventional startup wisdom, it is. It seems like many entrepreneurs are under constant pressure to scale from advisors and investors. Generally speaking, aggressive scaling involves ramping up sales and marketing, raising sufficient capital, and hiring and managing new people. But for some software companies, there is an… Continue reading The Secret to Creating Products That Scale
Using the UX process to create a date planning app — and a happy couple.
UX case study for Concept project WeDate App Methods Concept mapping, Storyboard, User flow, Wireframes, Paper prototyping Tools Marvel User research- Asking the right questions. On my second day of my General Assembly UX Immersive course I was tasked with creating an app that solved a problem for the person sitting beside me. I began… Continue reading Using the UX process to create a date planning app — and a happy couple.
Serious products don’t have to be serious
In industries like financial services, we have learned to expect that all communication will be formal, stern and, quite frankly, boring. It’s all insider jargon and confusing acronyms — any sort of personality is a rare sight. But it doesn’t have to be that way… At TransferWise, we have recently launched instant transfers, allowing you to send… Continue reading Serious products don’t have to be serious
When AI gets in the way of UX
Interest for “Artificial Intelligence” over the last 5 years, according to Google Trends. Artificial Intelligence is the big buzzword of today. If you are a digital designer, there are good chances that a quick scroll through your RSS reader, Twitter feed or Slack channels will show you more instances of the term “AI” than you would… Continue reading When AI gets in the way of UX
9 ½ Plausible and/or Absurd UX Industry Predictions for 2018
1. Salaries will either increase or decrease, but likely not remain exactly the same With the volatility of our world, who’s to say where salaries will go? 2017 similarly saw salaries go in a direction. 2018 will either see an increase or decrease. This will depend on economies, how many salary negotiation blogs we read, and… Continue reading 9 ½ Plausible and/or Absurd UX Industry Predictions for 2018
UX trends, 2017 highlights, and more UX links this week
The State of UX in 2018 → We have seen quite a lot this year. After curating and sharing 1,926 links with 189,489 designers all over the world, we see a few trends in what our industry is writing, talking, and thinking about. Here is what to expect for UX in 2018.
Rippplr
I am still recoiling from the loads of information and knowledge sharing that happened during IxD14 last week. You guys should follow #1xd14 on twitter and catch up on the videos at Vimeo channel. During the conference, I conducted a workshop at the HKU on “Playful Thinking”. To give you a short introduction, ‘Playful Thinking’… Continue reading Rippplr
Human Centered Automation
Embraer 190 Flight Deck Redundancy is one of the ways for develop error resistant design, every important system have a backup (sometime backups) operation alternatives. It’s is also true for human actions, that’s why we have this pilot plus co-pilot operation. In the past we had 5 humans operating a cockpit, as automation increases, less people… Continue reading Human Centered Automation
UX is a Process. SEO, too.
TL;DR: Most people consider the value of both UX and SEO in the same way. Instead, we need to emphasize that both are about the process and an end result, not a product or deliverable. The Internet is a crazy place. Where else can you find a whirlwind of scholarly papers one minute and an… Continue reading UX is a Process. SEO, too.
There’s no such thing as “minor design changes”
Sharing a quick story I found on Intercom’s blog about how there’s no such thing as a small change in a product. At some point Intercom’s team decided to limit the number of characters of their reviews to 140. “We want to limit the length of a review in the product to 140 characters, because… Continue reading There’s no such thing as “minor design changes”
Precision in UX, Face ID and accessibility, conversation starters, and more UX this week
The burden of precision → Design tools today confine us to an unrealistic and ill-advised goal: one of perfection. Tools like Photoshop and Sketch are highly precise, and demand precise output from Designers. We measure the pixels between elements, the exact colors in multiple color spaces, and present these masterpieces in meetings before they’re handed… Continue reading Precision in UX, Face ID and accessibility, conversation starters, and more UX this week
Goal-based Sketching for UX design
Sketching and doodling can be fun, relaxing and has the power to expand your thinking. However when trying to solve problems, sketching can also distract your process. As a User Experience designer, I have found setting constraints like a timer or a whiteboard super helpful in putting pressure on the ideas being explored. Sketching up… Continue reading Goal-based Sketching for UX design
UX portfolios, writing products, discoverability in touchscreens, and more UX this week
How to build a UX portfolio if I have never worked in UX? → A lot of user experience professionals who are active in our industry today have faced the question above when starting their career. Let’s be honest: it’s a bit unfair. “Portfolio” is a mandatory field in almost every job application form, regardless of… Continue reading UX portfolios, writing products, discoverability in touchscreens, and more UX this week
Get Started with iPhone’s Taptic Engine.
You’re a UI designer. You’ve heard about the Taptic Engine on the iPhones and watched the developer videos where Apple encourages you to integrate them into your design. At first you thought, it’s only on the iPhone 6S. It’s a small market. Then the next iPhone came and you procrastinated more. And now it’s maybe… Continue reading Get Started with iPhone’s Taptic Engine.
What designers can learn from the iPhone X
I’ve been playing around with the iPhone X for a couple of days now. The one thing that surprises me the most is how different it is from all the previous models. It’s the most radical deviation from the original iPhone, and yet — or perhaps precisely because of it — the best update so far. With it’s high… Continue reading What designers can learn from the iPhone X
How to make smart group decisions on food — iPhoneX experience design
Step 3. Key findings from User Research Most people handle food decisions over text or email. Cite: This data comes from a research called Looking at the Food [data], conducted by Hannah Moyers. The results are from a survey which has gained 150 responses, with half of them coming from the US. 2. Users chat (physically or… Continue reading How to make smart group decisions on food — iPhoneX experience design
The relationship between design deliverables and presentation skills
In 13 years working in UX, I have joined a considerable number of meetings where UX Designers present their work to the rest of the team. More than I can remember, to be brutally honest. Consumer journeys, sitemaps, wireframes, benchmark audits, personas, user research reports — the list of deliverables designers are creating is huge. Presenting work… Continue reading The relationship between design deliverables and presentation skills
Using AI in design, questions designers should be asking, storyboarding, and more UX this week
If you like the links, don’t forget to ???????????????????????????????????????????????????????? How AI has started to impact our work as designers → “The end is near”, according to specialists in robotics and artificial intelligence. Not really the end of the world itself, but the fact robots will be taking over a portion of jobs currently occupied by… Continue reading Using AI in design, questions designers should be asking, storyboarding, and more UX this week
The Ignored Obvious of UX Design Interviews (and interviews in general)
#1 Do Your Research Being a UX Designer, I use research to understand the problem at hand, know my audience, and gather enough context information to make an informed decision for further steps. Research is an integral part of my design process and I apply the same to interviews. In most cases, especially UX Interviews, the… Continue reading The Ignored Obvious of UX Design Interviews (and interviews in general)
Beautiful UX deliverables, persuasive design, copying Snapchat, and more UX this week
If you like the links, don’t forget to ???????????????????????????????????????????????????????? Beautifully crafted UX deliverables for your inspiration → When people think of UX Design documentation, — wireframes, flows, personas — the first image that comes to mind is dense, long, and heavily annotated documents, full of boxes and arrows that indicate how a system is going to function and behave.… Continue reading Beautiful UX deliverables, persuasive design, copying Snapchat, and more UX this week
Wireframes, flows, personas and beautifully crafted UX deliverables for your inspiration
When people think of UX Design documentation, the first image that comes to mind is dense, long, and heavily annotated wireframes, full of boxes and arrows that indicate how a system is going to function and behave. But it doesn’t have to be like that. Here are a few examples of UX deliverables that are… Continue reading Wireframes, flows, personas and beautifully crafted UX deliverables for your inspiration
Interviewing design interns at Facebook
Geunbae “GB” Lee Degree Pursuing M.S in Human Computer Interaction at Georgia Tech Profile Links Portfolio Website / LinkedIn / Medium / Dribbble How did you get into design? A couple years back, I graduated with a degree in Psychology. While I was trying to figure out what I wanted to do with my life and most… Continue reading Interviewing design interns at Facebook
Chatbot User Experience 101: Vital Tips to Improve Chatbot UX
Use Simple Language & Diction in Your Chatbot Design Process It can’t be overstated how important personality is for a chatbot; personality makes a bot fun to talk to. When you’ve developed a bot personality, ensure your bot’s voice remains consistent throughout the conversation. Moments where a bot speaks “out of character” can be immersion breaking… Continue reading Chatbot User Experience 101: Vital Tips to Improve Chatbot UX