Moderated research helps gather qualitative feedback directly from users. dscout, a research platform, simplifies this process with tools for participant recruitment, live video interviews, and automated data transcription and analysis. This article explores how dscout’s features support moderated user research and compares its effectiveness to other research tool.
Does dscout provide moderated research?
Yes, dscout is a user research platform that offers features for product research, including moderated research.
Source: dscout
Key Features
- User Interviews / Live interviews: Ideal for in-depth understanding of user motivations, opinions, and detailed feedback.
- Recruit Participants: dscout allows you to use their participant pool or bring your own respondents.
- Manage Respondents: they offer tools to easily track participant information, schedule research sessions, and send emails.
- Live missions: Best for capturing real-time user interactions and contextual experiences with specific tasks or products.
What does dscout’s moderated research lack?
- The ability to create any study type in a moderated format (e.g., moderated usability testing).
- A study audit service included with recruitment to ensure quality and accuracy of the study setup before launch.
- Free replacement of unreliable respondents.
- An onsite recruiting feature to recruit participants from your website visitors.
🐝 To learn more about dscout, check out articles on dscout alternatives.
Dscout moderated research alternative from UXtweak
UXtweak is a user research platform that offers tools for both moderated and unmoderated research methods, including user interviews, tree testing, first-click testing, five-second tests, and mobile testing. It simplifies the entire process from recruiting participants to analyzing results.
What advantages do moderated research from UXtweak offer?
UXtweak offers all the features of dscout mentioned earlier in the article, along with additional capabilities that dscout does not provide:
- Study interview: Create any UXtweak study in moderated version, complete with structured interviews and call recordings for easy analysis. Want to run a moderated card sorting study? Just register and start for free.
- Study audit service: Guarantee the quality and accuracy of your study with a pre-launch audit.
- Free replacement of unreliable respondents: Replace participants who do not meet the requirements at no additional cost.
- Onsite recruiting feature: Recruit participants directly from your website visitors.
- Over-recruiting: When you recruit with UXtweak, we over-recruit to ensure you receive enough high-quality responses, proactively preventing any potential increase in the study duration.
Now, let’s compare and summarize the main differences between dscout and UXtweak in terms of User Interviews (one of the most common type of moderated research).
|
|
dscout |
UXtweak |
|
Conduct interviews directly within the app |
✓ |
✓ |
|
Create all study types in moderated version |
✗ |
✓ |
|
A study audit service included with the recruitment |
✗ |
✓ |
|
Free replacement of unreliable respondents |
✗ |
✓ |
|
An onsite recruiting feature |
✗ |
✓ |
Additional features for users
- Choose your preferred research role
- Would you like to directly interact with the participant during the interview? Then be a “Moderator”!
- If you prefer to assist the moderator without direct involvement, choose the role of “Note Taker”.
- Interested in simply watching the process? Then the role of “Observer” is made just for you (recommended for Stakeholders).
- Custom scheduling and confirmation system
- Organize your availability with a calendar-like system that offers extensive scheduling options and customizable time slots. You can specify lengths and choose participant sources for each slot. Confirmed reservations include email verification, and participants can reschedule or cancel as needed.
- Participant management
- Recruit participants from various sources, including UXtweak’s User Panel, onsite recruiting, or even participants sourced by researchers. Use screening questions to identify and exclude unsuitable respondents.
- Result sorting
- Sort results by date, length, participant source, and researchers, and rate them using a five-point scale.
🐝 Do you want to know more? Check out UXtweak’s moderated testing page now.
Price for moderated research
dscout
Dscout does not publicly share its pricing. To inquire about costs, you’ll need to contact Dscout directly.
UXtweak
Provides access to all its tools in the starter plan, with paid plans offering additional flexibility and extended tool options. For detailed information, please refer to the pricing page.
- Starter Plan: Free
- Plus Plan: $708/year ($59 monthly).
- Business Plan: $1,812/year ($151 monthly).
- Enterprise Plan: Starts at $5,000/year.
Jana Filusova, our Marketing Executive at UXtweak, brings a scientific approach, analytical skills, and a business background to her role. She is responsible for running our podcast “UX Researcher Geeks” and content creation. Jana’s academic background is in Molecular Biology and Genetics, and she spent three years as a researcher at the Czech Academy of Sciences. After completing her Master’s studies, she shifted from the world of science to the field of Business Management and began working for UXtweak.