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February 2021
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Paying bills on time each month is important for consumers, business customers and merchants to maintain their credit score and maintain good relations with merchants, landlords and utilities. Failure to make monthly payments on time can also cost money in terms of increased interest charges and possibly penalties for late payment. Business customers who bill customers on a regular basis also benefit by issuing recurring invoices automatically.

Invoices are issued on time, charges are automatically made to a customer’s credit card or debited from checking accounts and funds are transferred immediately to your account. Cash flow is managed and businesses find that time spent on collection activities and follow up are minimized improving profitability and lowering operating expenses.

Once merchants implement a recurring billing software and it is accepted by their customers, both parties are satisfied with the arrangement. Businesses find that their cash flow is better managed, their overdue accounts decline and they spend less time chasing after customers for late payments. In fact, customer satisfaction actually improves since there are fewer negative conversations about paying invoices on time. Customers are confident that the same amount will be deducted from their accounts at the same time each month. There is no need to try to remember if they paid a bill or not and incur late payment fees or interest charges. Best of all their credit score can actually improve over time saving them money when it comes time to borrow money for loans and mortgages.

A merchant who wants to bill a customer on a regular basis must first arrange for consent with the customer for them to withdraw funds automatically from their bank account or credit card. This is a one-time consent provided by the customer to the merchant which can be withdrawn at any time. In many cases the amounts are fixed, however consent can be provided for variable amounts based on a set of services that are provided each month. This process works well for both parties and the processes to manage the start and stop of recurring billing is extremely easy for both the consumer and the merchant.

In summary, there are benefits for both merchants and consumers when they implement and agree to recurring billing payment processes.

Merchants no longer have to chase customers for payment; cost of collections is significantly reduced; cash flow improves; expenses decline and profits increase; pro-rata payments can be added to help with clients who are already overdue; if an automated payment does fail the merchant is notified immediately; cash flow is much more predictable and manageable; and funds are transferred directly to designated company accounts.

Customers also benefit from participating with merchants who employ recurring billing systems. No more worries about whether you paid that invoice or not; payments and cash flow can be predicted; credit scores are maintained and sometimes actually improve; no more late fees or penalties for late payment; better credit scores mean lower interest loans and mortgages. The benefits of a properly implemented system that is well managed can be enormous for both the merchant and the client.


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