The Power of CX Development: Building Strong Connections with Customers The significance of a customer experience process is increasing rapidly in the e-commerce realm. Without the physical touchpoints applied in brick-and-mortar retail, it encompasses the entire customer journey. The foundation of effective digital selling, therefore, is the seamless fusion of technology, comfort, and human connection… Continue reading Customer Experience Development: Building Stronger Connections with Your Customers
Tag: order
Best AI Design Tools: Insights & Tips From 50+ Tools
Impact of AI in design When it comes to design, AI has great creative capacity, given its text generation and text-to-image capabilities. Seeing some photorealistic images generated by AI, we cannot help but wonder what this means for us as designers. Some of the questions that were on our minds: How can we use this… Continue reading Best AI Design Tools: Insights & Tips From 50+ Tools
How to Tackle Prompting Challenges with AI Writing Tools
With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. However, crafting the right prompts to achieve the desired output can be challenging. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the… Continue reading How to Tackle Prompting Challenges with AI Writing Tools
Design Systems Teams: Understand Your Users So They Can Serve Theirs
Welcome to the next edition of my Design Strategy blog series. Today, I’ll be sharing a story from some recent client visits that will help y’all recognize WHY you should do things differently to mature and scale your digital accessibility program quickly. I will once again skip the “how-to” dry laundry lists of tactical “do… Continue reading Design Systems Teams: Understand Your Users So They Can Serve Theirs
Name/Role/Value – Whose Role Is It Anyway?
Welcome to the next edition of my Design Strategy blog series. Today, I’m sharing a client story with the hope that y’all will focus on thinking about WHY you should do things differently so that your program can rapidly mature and scale quickly. I will once again skip the “how-to” article formula and dry laundry… Continue reading Name/Role/Value – Whose Role Is It Anyway?
Housing, It’s a Human Right (Part 3)
A 3-Part Series on the digital accessibility of the housing process experienced by people with disabilities. In this 3-part series, we will look at the challenges and rewards of the entire experience surrounding the process of acquiring housing for people who live with a disability. We will look at: Buying an existing home Leasing an… Continue reading Housing, It’s a Human Right (Part 3)
Housing, It’s a Human Right (Part 2)
A 3-Part Series on the digital accessibility of the housing process experienced by people with disabilities. In this 3-part series, we will look at the challenges and rewards of the entire experience surrounding the process of acquiring housing for people who live with a disability. We will look at: Buying an existing home Leasing an… Continue reading Housing, It’s a Human Right (Part 2)
Give Your Site Some Focus! Tips for Designing Useful and Usable Focus Indicators
What Are Focus Indicators? Have you ever noticed the blue outlines that sometimes show up around buttons or form fields? What about when you click on a menu item? Have you ever tried to make those outlines disappear? Here’s a hint: by default, browsers use the :focus css pseudo class to give outlines to form… Continue reading Give Your Site Some Focus! Tips for Designing Useful and Usable Focus Indicators
Risk tolerance: why some countries prefer more complex UIs
An analysis of Uncertainty Avoidance and Amazon’s website in various countries Photo by Nathan Dumlao on Unsplash What do Switzerland, the US, Sweden, the UK, and the Netherlands have in common? They are all rich, protestant, relatively cold countries where a big part of the population consists of (former) immigrants. They also form the top 5 of… Continue reading Risk tolerance: why some countries prefer more complex UIs
The influence of mobile technology on user cognition and memory
Mobile technology is a part of our daily life more than ever before. Such technology can be a bless to our productivity but also make our brain a bit of a lazy thing. I wrote this article for my Interaction Design post-graduate course. I wanted to share with people some of the things I discovered and… Continue reading The influence of mobile technology on user cognition and memory
An Introductory Guide to Understanding Cognitive Disabilities
“For most people, technology makes things easier. But for people with disabilities, technology makes things possible” – Mary Pat Radabaugh By Glenda Sims and Jennie Delisi Think about the last time you hit “Snooze” on your phone’s alarm. Do you even remember pressing the button? Chances are you successfully went back to sleep for another… Continue reading An Introductory Guide to Understanding Cognitive Disabilities
Setting up performance reviews for Product Designers
Take a few shortcuts with my comprehensive guide on evaluating designers Why is evaluating designers so difficult? Evaluating the performance of a product designer within a startup or agency environment is challenging. It involves a mixture of objective and subjective data that is synthesized in an attempt to gauge if someone is to be rewarded,… Continue reading Setting up performance reviews for Product Designers
The UX of Sweetgreen
Sweetgreen seems to have its mind in the right place when it comes to embracing present and future technologies to offer an amazing UX. Image by Sweetgreen. Sweetgreen has come a long way since opening its first Washington, D.C. salad bar in 2007. 15 years have passed, and they are now on track to reach over 200… Continue reading The UX of Sweetgreen
The age of Agile must end
30 years ago the technology industry attempted to import Lean practices — it failed. Instead of “continuous improvement,” progress halted. Agile is incompatible with UX research, design, and scalable development. It always will be. It’s time to create a new operational standard. Changing of the guards. Photo by Micah Kunkle on Unsplash As startups refocus on “operational efficiency,”… Continue reading The age of Agile must end
What did Victor Papanek leave for UX designers in “Design for Real Word”?
In the “Back to basics” series, I would like to rediscover the content of the textbooks I read at the beginning of my industrial design studies. I am a supporter of wise (prudent) use of the achievements of the predecessors, which is why I re-read these valuable, twentieth-century books on design and try to extract… Continue reading What did Victor Papanek leave for UX designers in “Design for Real Word”?
Sketchy Pencil Effect with Three.js Post-Processing
From our sponsor: Get suggestions for improving your content, targeting, and marketing automations to help you increase revenue. In this tutorial, you’ll learn how to create a sketchy, pencil effect using Three.js post-processing. We’ll go through the steps for creating a custom post-processing render pass, implementing edge detection in WebGL, re-rendering the normal buffer… Continue reading Sketchy Pencil Effect with Three.js Post-Processing
The Ultimate Guide to Typography
Are you interested in typography? This complete course covers everything from typography history to the difference between typefaces and fonts, typeface classification, how to choose a font, and more! Watch the Ultimate Guide to Typography Course What You’ll Learn What is the history of typography? What is the difference between a typeface and a… Continue reading The Ultimate Guide to Typography
How playing improvised music can train the ability to synthesize in design
Improv form #1. Drawing by Alexander Pryshyvalka (Instagram) My experience with Minsk Improvisers Orchestra I was always certain that only those who are trained in understanding musical notation and playing music instrument, are allowed to create music — only these special kinds of people are eligible to be called musicians. I’m not one of this special kind… Continue reading How playing improvised music can train the ability to synthesize in design
Personas should be living and breathing
Too often, designers create a persona at the start of a project, then put it up on a wall like a graduation picture and simply leave it there to be looked at and referenced occasionally…pulling out interesting stories when the situation demands. But your persona should be alive. It should live, grow, evolve and adapt.… Continue reading Personas should be living and breathing
Research vs Vision: the origin story of Sony Walkman, Mini Cooper, and the iPhone
It’s always interesting to watch how companies approach the building of their new products. During the market research phase, companies are trying to future-proof every detail to ensure it will be popular among users and bring more money to the company. Research methodologies and strategies have been improving since the beginning of the 20th century. Some… Continue reading Research vs Vision: the origin story of Sony Walkman, Mini Cooper, and the iPhone
How to find your designer self — and understand how YOU approach design
How to find your designer self — And understand how YOU approach design We all know the feeling. The identity crisis that comes with being a designer is not easy to overcome. Somehow we are solving problems for others all the time, but when it comes to ourselves it feels impossible. The good news is you already have… Continue reading How to find your designer self — and understand how YOU approach design
I’m not a robot (but, are you?)
The case for authenticating humans, reclaiming our identities, and defending against the coming swarm of bots. It’s 2022 and we are living in the opening scene of a dystopian Black Mirror episode. The line between what is real and what is fake has already blurred. The line between who is real and who is fake is now… Continue reading I’m not a robot (but, are you?)
Storytelling as a service in SaaS
Rather than solely focusing on product characteristics and features, an authentic and creative narrative can convey brand values and connect with the target audience in a more strategic way. We are all the heroes of our own stories, and building a narrative around our experiences courses in our veins. Binging on stories is one of… Continue reading Storytelling as a service in SaaS
What does your design cause?
What does your design cause which is undesirable or unintended or at odds with the design intent? How does one ask and answer these questions? In these next few posts I’m going to propose some ways of answering these questions that build up in complexity and propose some ways of thinking about causality and modeling… Continue reading What does your design cause?