The Power of CX Development: Building Strong Connections with Customers The significance of a customer experience process is increasing rapidly in the e-commerce realm. Without the physical touchpoints applied in brick-and-mortar retail, it encompasses the entire customer journey. The foundation of effective digital selling, therefore, is the seamless fusion of technology, comfort, and human connection… Continue reading Customer Experience Development: Building Stronger Connections with Your Customers
Tag: changes
How to Tackle Prompting Challenges with AI Writing Tools
With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. However, crafting the right prompts to achieve the desired output can be challenging. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the… Continue reading How to Tackle Prompting Challenges with AI Writing Tools
Modernizing LOTO — Prioritizing User Requirements with the Kano Model
[unable to retrieve full-text content] I worked on this project for nearly 2 years at my previous workplace, and although I can’t dive deep into the technical details due to NDAs, the process itself was an incredible learning journey for me. And that’s what we will be focusing on, the journey not the destination. In… Continue reading Modernizing LOTO — Prioritizing User Requirements with the Kano Model
How this year’s hair trends translate to the state of content design
[unable to retrieve full-text content] Wispy bangs and that little bit of extra texture in your content design org Still from the song ‘Hair’ from the musical ‘Hair’, 1979 Hair has always been big for me. Not just because my favorite movie is the musical movie ‘Hair’ from 1979 but also because I’ve always considered my usually… Continue reading How this year’s hair trends translate to the state of content design
Deque adds IntelliJ and WebStorm plugins to axe DevTools Linter
We’ve just tripled our Integrated Development Environment (IDE) support! In addition to a VS Code extension, Deque now offers axe DevTools Linter as a plugin for paid IntelliJ IDEA and WebStorm editions. A quick refresher on axe DevTools Linter Axe DevTools Linter is a powerful tool for your software development team. We provide a mini-linting-toolbox… Continue reading Deque adds IntelliJ and WebStorm plugins to axe DevTools Linter
Why UI designers should understand Flexbox and CSS Grid
CSS for UI Designer Or bye bye, 12-column grid layout Most designers are familiar with responsive design, a column-based layout approach with fixed breakpoints to cover all screen sizes. However, we can move beyond the rigid structure with modern CSS layouts, crafting flexible and dynamic designs that seamlessly adjust to different screen sizes. Designers and developers having different… Continue reading Why UI designers should understand Flexbox and CSS Grid
Company culture is more than just office perks
How product culture and company culture are intrinsically related. Image by Creative Lab @ scop.io “Company culture is the backbone of any successful organization.”—Gary Vaynerchuk A goal is something to aim at Company culture is a powerful hiring magnet and a common discussion topic both in- and outside of companies. It starts with providing good environment and… Continue reading Company culture is more than just office perks
15 Great Tools & Resources for Designers & Agencies in 2024
Posted · Category: Design, Tools It’s 2024 and the number of web design resources and tools on the market seems overwhelming. That’s good news since you need the right tools and resources to come up with competitive designs. The bad news is, rather than sifting through thousands of products to get the ones that best… Continue reading 15 Great Tools & Resources for Designers & Agencies in 2024
UI elements are not so elementary
To function, components require a specific structure. To appear visually — they don’t. This has been breaking handoff processes for years. Dmitri Mendeleev’s periodic table looks simple, it doesn’t strike as if the elements are, in fact, significantly different from one another. But when you dig in and understand that just a ‘seemingly insignificant’ property of the number… Continue reading UI elements are not so elementary
Test smart: How to validate product on a business-facing level?
It took a long time since my story How to Select Testing Techniques for an Agile Team was published (if you ask me what happened in between, the short answer will be: a war in Ukraine and a career pivot). The mentioned story focused on Agile Testing Quadrants, a method presented by Lisa Crispin and… Continue reading Test smart: How to validate product on a business-facing level?
Rock Solid WordPress Security: Keeping Your Business Safe
Development By Simon Sterne Today WordPress is the web’s favourite CMS (content management system), renowned for its low-entry level and vast array of themes and plugins. WordPress’s open-source nature allows for endless flexibility, catering to diverse needs and technical skills. Unfortunately, 10,950,000 websites are hacked yearly, and 4,708,500 of those belong to small businesses. WordPress’s… Continue reading Rock Solid WordPress Security: Keeping Your Business Safe
Google Maps: a refreshing turn in the right direction
Finally! Google Maps gets a much-needed makeover… and we’re here for it. Sometimes, a reroute is all it takes to rediscover the joy of the journey — Google Maps’ latest update is a testament to that. What’s New Since My Last Rant A few months back, I ripped into some serious user experience flaws in Google Maps. Google Maps: about that… Continue reading Google Maps: a refreshing turn in the right direction
Design Systems Teams: Understand Your Users So They Can Serve Theirs
Welcome to the next edition of my Design Strategy blog series. Today, I’ll be sharing a story from some recent client visits that will help y’all recognize WHY you should do things differently to mature and scale your digital accessibility program quickly. I will once again skip the “how-to” dry laundry lists of tactical “do… Continue reading Design Systems Teams: Understand Your Users So They Can Serve Theirs
Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
India has a new rising economy that is catching everybody’s attention with its development, innovation, and growth. But we won’t be talking about what’s out there on the internet. We will be diving deep into a topic that’s making waves and deserves a prime spot on the radar of tech giants – Web Accessibility. Now,… Continue reading Making Waves in India 2023: Why Accessibility Deserves a Spot on Tech Giants’ Radar
Name/Role/Value – Whose Role Is It Anyway?
Welcome to the next edition of my Design Strategy blog series. Today, I’m sharing a client story with the hope that y’all will focus on thinking about WHY you should do things differently so that your program can rapidly mature and scale quickly. I will once again skip the “how-to” article formula and dry laundry… Continue reading Name/Role/Value – Whose Role Is It Anyway?
Designing safe and trustworthy AI systems
Designing for safe and trustworthy AI Why human oversight to make up for AI errors doesn’t work and what we can do instead Illustration created by Cara Storath in Midjourney As much as AI is powerful, in some cases it can be misleading or wrong. A realization that came too late to a New York lawyer,… Continue reading Designing safe and trustworthy AI systems
Designing a colour system
Building multi-brand colour systems that support light and dark modes with minimum effort. It is all about organizing, naming and choosing the right colour values for the system to work. I would like to share my view on the issue and tell about the methods I choose to make the system. Made with design tokens Design tokens are… Continue reading Designing a colour system
Design for meaningful outcomes
Aim for quality outcomes, not just outputs — that’s how we can drive customer and business value! Designing for outcomes enables us to focus on customer needs and meaningful business results. “Start with the customer experience and work backwards to the technology,” Steve Jobs once said. To write a compelling story, start with the ending as a meaningful destination.… Continue reading Design for meaningful outcomes
Accessibility of the Button: Should We Fix It or the Root Cause Problem?
Let me tell you a story along the lines of…Button, Button, Who’s Got The Button? Typical “how to” articles are dry laundry lists of tactical “do this/don’t do that” mechanics that do nothing to help you think about WHY you should do things differently. Today, I’m going to share a more strategic accessible design approach… Continue reading Accessibility of the Button: Should We Fix It or the Root Cause Problem?
Almost Ready! WCAG 2.2 is one small step away from being officially done!
A new version of the Web Content Accessibility Guidelines (WCAG) is almost ready. WCAG 2.2 should be finalized in August 2023. This is a minor version update. If you are already familiar with WCAG 2.0 and/or 2.1, you probably have a number of questions. And we’ve got up-to-date answers! Why isn’t WCAG 2.2 ready yet?… Continue reading Almost Ready! WCAG 2.2 is one small step away from being officially done!
Designing for AI: beyond the chatbot
Guidelines and strategies for meaningfully leveraging AI in your applications With the recent advancements in AI, we as designers, builders, and creators, face big questions about the future of applications and how people will interact with digital experiences. Generative AI has unleashed huge possibilities with what we can do with AI. People are now using… Continue reading Designing for AI: beyond the chatbot
WWDC 2023 Accessibility Goodies for Developers
This year, Apple’s annual Worldwide Developers Conference (WWDC) was a big deal! Among the many announcements this year, Apple introduced the new Apple Vision Pro headset which has arguably and understandably stolen the show this year. Although Vision Pro may be the big talk of the town post-WWDC, there was also a myriad of exciting… Continue reading WWDC 2023 Accessibility Goodies for Developers
3 Essential Design Trends, June 2023
That’s a big part of the reason so many designers are stripping down menus to more minimal styles. (Plus, it can create a cleaner, more sleek overall design.) Here’s what’s trending in design this month – and it is all about navigation. 1. Pop-Out Navigation There’s an obvious connection to mobile-friendliness here – website designs that use… Continue reading 3 Essential Design Trends, June 2023
Are we there yet? WCAG 2.2 is at the Candidate Recommendation v3
If you’re a regular reader of the Deque blog, you may be asking yourself, haven’t I read this already? Well my friend, you may have. In September 2022, WCAG 2.2 reached the Candidate Recommendation (CR) stage for the first time. Then on January 25, 2023, WCAG 2.2 entered a second round of CR. And, you… Continue reading Are we there yet? WCAG 2.2 is at the Candidate Recommendation v3